AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. My AOL will not work with Mac MOJAVE Os 10.14.5

    Please update to be compatible with Mac updates

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  2. I don't want dating ads on my page.

    I don't want dating ads and enhancement pill ads on my page. I don't mind ads, but not these, Thanks.

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  3. irritating pop up to ask me if I am sure that i want to delete mail when i want to delete mail

    please remove the pop up that asks me if I am sure that I want to delete email when I am trying to delete email. This is redundant and sophomoric. Another irritant.

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  4. I wish that you would give us back the option to see who is on aol like it used to be...Who is active.

    I wish that you would go back to when we could see who on AOL was active.

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  5. Fix the ******* AjaxErr

    Fix the ******* AjaxErr

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  6. Return to current position in Inbox after readi

    When I'm done reading an email and I return to the Inbox, it goes to the START (most recent) of the emails. When I'm going through my emails top-to-bottom and I'm several pages down the list, I then have to repeatedly scroll down to re-locate my place. I think it would make reading emails MUCH easier if you provided a "Back" button to return to the same place in the Inbox as the email that was just read. Thanks, Alan

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  7. Cirilic file names

    Please add suppor cirilic charters in file names.

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  8. Stop closing feedback before originator can respond

    You closed a bug report after giving advice on how to fix it from my end, when it is your code that is buggy. I could not point that out, as you closed the item without my consent. The job of tier I support is not to make all complaints go away, they are also portals to tier II, III, IV, development and maintenance. My problem with AOL email web does not occur on outlook web mail or yahoo web mail, so why not fix it?

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  9. Shut off Autosave function of the Draft or at least give the option to shut it off - annoying; or let us manually save a draft!

    I want to shut off the "autosave" function of an email draft. It's annoying and the autosaving is interfering with the sending function. At a minimum give us the option of manually saving a draft. We used to be able to shut it off under the Compose settings, but I can't see it. I'm using a desktop. Please shut it off!

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  10. search option without typing it in

    Yahoo mail, has an icon ON the line with the email, a search. So if I want to search all "aol.com" email without typing or pasting the whole or part of the search into the search box at the top.... AWESOME

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  11. savings email attachments

    Need an easy way to save attachments without having to download, open preview, then save to designated folder. MacMail allows a one-step 'save' click to accomplish this when viewing the email

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  12. Send SMS message when foreign based browser accesses email account.

    Warn users that their email account is being accessed from a foreign country. You currently record such information and if the user goes to security they can see that it has happened. Send an SMS message when a new browser accesses an account.

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  13. Reinstate your e-mail editing option of changing "all" instances of a particular email item.

    It used to be that when AOL's e-mail editor identified one item in an email draft as being incorrect, it offered the option of changing all instances of that item in the draft. Please reinstate that functionality soonest. I don't know why you killed it in the first place. I made this recommendation more than a year ago, but so far, no action on my request.

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  14. Wow. My message which resolves the spam problem should be first.

    Click on 'all' spam, then go to 'trash' on the TOP of the page. Do not bother with 'trash' beside each spam message. If you go to the 'trash' at the TOP of the page, you can erase ALL spam messages at once.

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  15. Why did you take away the search away from

    Never mind found what you did with it.

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  16. You are still have bugs with Russia phone numbers!!!! I don't know how to make you fix this, I had written you few years ago about this

    I don't know how to make you fix this, I had written you few years ago about this. Russian's phone prefix is +7, and phone number looks like +7(989)1234567. But you stubbornly add "8", and after that phone number looks like +7 8 (989)1234567. It's so disappointed! Fix this please!!!

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  17. Why have you changed the enable link process in your emails?

    I used to be able to click on a link within an email and it would ask me if I wanted to enable links, I would click on enable and then click the link again and go to that link. This no longer works. I now have to turn off my Pop-up blocker in order to look at anything in my emails. This is crazy! I don't want to get Pop-ups on everything, I only want to be able to go to the links that I want. PUT THIS BACK!!!!!

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  18. aol email search should default to 'and' for multiple words

    AOL email search gets more hits with two words, not less, so searching for terms like "aol private wifi" selects almost every email! Search hit lists should be 'and' not 'or', the intersection of sets not the union of sets.

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  19. incoming notification for new emails need to include who it is from and not just the subjext line

    Not sure where this suggestion has gone however it does not appear to be here any longer...New Emails notifications that pop up on my iPhone or iPad show the RE line, 1st line of the body of the email and the date/time. It also shows FROM but it has MY info as this one I'm looking at is a reply to my email. NO WHERE does it show WHO is replying to my email. On new emails to me (not a reply) they don't show ANYTHING as to who it is FROM. PLEASE! include the FROM in the notifications on…

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