AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. Allow for Trash Folder to automatically delete emails at users' time frame.

    Allow users to change/update settings for the Trash folder in order to set a time frame for determining when to automatically delete emails.

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  2. I have converted to gmail, no advertising no spam, much better site for receiving my e-mails.

    I have converted to gmail, no advertising no spam, much better site for receiving my e-mails.

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  3. FLAWS and INCONVENIENCES Need Correction

    1. It takes too long to pull down a box, when the options all USED TO appear automatically on the top line where you now have the useless "Sponsored" that does NOTHING in which I am interested.

    2. Even using the pull-down box, I can't find a way to FORWARD.

    3. Put back the SENDER in the first column. I know what I want to read by seeing who sent it. I DO NOT want to have to read a long line before getting all the way to the right side to see who sent the message.

    4. WARN us when you're going to…

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  4. Can't change display name on Android Google Chrome (and other options)

    There is no option on Google Chrome on an Android to access many options for my settings and preferences. This is very frustrating.

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  5. Place "recently deleted" after sent so you don't have to go back. Also put back "Save" and "Save as"

    Place "recently deleted" after sent so you don't have to go back. Also put back "Save" and "Save as"

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  6. your servers often provide an Error response. It's intermittant. PLEASE FIX THIS... it's MISERABLE.

    your servers often provide an Error response. It's intermittent. PLEASE FIX THIS... it's MISERABLE.

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  7. where's my calendar?????

    not showing my stuff

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  8. Organize To' - Mail, To The Corresponding Matching Folder.

    Separating The Inbox Mail To Matching Email Folder.

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  9. the AOL mail is fouling up both receiving and sending. You quality and service went down since joining Oath and yahoo which is why I stop

    I have stopped being a paid member after all of these years since you joined oath and yahoo and degraded your service. It is not really worth it even for free since it is not dependable. I avoid any products backed by oath and yahoo for this reason. This is one fouled up unreliable system amd maybe the worst on the internet.

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  10. you can't your site sucks

    you can't your site sucks

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  11. Your PCH ad on the sign-in page is not working! It took 5 times to get in--after I left to check the web why

    Your PCH ad on the sign-in page is not working! It took 5 times to get in--after I left to check the web "Why is AOL down."

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  12. There is a virus inside story on boy from Mars...you must screen links better.

    You requested information from me from a no-reply address. You ought to send your requests for information from your support address. btw, you're not running the article anymore. My AVG program picked up the virus and notified me. Maybe you'll clean it and run it again. I hope so as I never got to finish it.

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  13. go out of business you ******* idiots. This is the worst company I have the mispleasure of knowing. YOIU SUCK SCUMBAGS

    I sapent a hour typing a letter that WAS NOT sent to you but you ******** somehow ****** it up. Do me a favor and go the **** out of business. You have thed worst e-mail I have ever seen. I deleted all my contacts you ******* scumbags

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  14. There is a virus inside story on boy from Mars...you must screen links better.

    Posting stories with viruses in their links is serious. Not that difficult to scan before publishing to the public.

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  15. Account Migration Issue

    Verizon transferred my e-mail account to Frontier who didn't want it and it ended up with AOL. This has created much grief and cost for me. Isn't someone interested in compensation to me for the problems that have been caused?

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  17. how does my location keep getting changed?

    how does my location keep getting changed?

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  18. AOL You stupid *****! I told you yesterday. FIGURE out what the **** IS SPAM and what isn't you ******* !!!

    AOL You stupid **! I told you yesterday. FIGURE out what the * IS SPAM and what isn't you *******!!!

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  19. You know what sounds like a good idea? Lets take our customers, and delete their accounts.

    This is not a hot crazy new idea, this is a complaint. I have no idea where else I can post this. I am BEYOND ****** off at AOL. A long time ago, 2003, I made my first AOL account. I used this email to sign up for many other services. Then as I got older, I did what every other sensible person did, and created a gmail account. Flash forward to now, I try to log in to my old aol account, and I'm greeted with a message saying "ooooops we deleted your account". This wasn't some Russian hacker…

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  20. There is a virus inside the story about the woman waking from a coma.

    You ought to be scanning the links in stories for viruses. This has been happening alot lately. Thank god I have AVG running on my pc and it's been catching them but I still have to scan a lot more.

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