AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. IS AOL OWNED BY THE CLINTONS? SOROS?

    HOW ABOUT THIS?? AOL - BYE!!! I'm done with you. I will be removing my email account with you and will never have anything to do with your companies in the future. Your news coverage is SO sickening bent and TWISTED! I have had it - ALL OF YOU WOKE *

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. spam filter

    DISABLE SPAM FILTER

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  16 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. cannot attach files or embed images in emails from desktop or laptop MAC

    Please FIX THIS essential function of email. Has not worked for months. Incredibly frustrated at the lack of technical support.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. go BACK to the OLD mail format!

    GO BACK TO THE OLD MAIL FORMAT!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Reading mail on phone and on computer.

    Keep Trump - Remove Biden - I read my mail on my phone. Went to my computer and it was under old mail - I HATE THAT.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Stop providing my phone number to telephone solicitors

    This am you asked that I verify my phone number when I logged in. I checked a box to not sell my information. Beginning about 8:30 this am my phone started ringing with a number of robo calls far exceeding any day ever. I have a sick family member and the calls are harmful. Given the proximity to the phone number verification to the increased solicitor level, I considered that the source of the calls is probably linked to the verification. How can I reduce the calls?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Adverts!!

    I've been an aol customer for nearly 30 years and now i have to pay to get rid of adverts that never used to be there before.....Why???
    You put them on there, so you get rid of them.....i don't want them & certainly didn't ask or agree to them popping up, annoyingly!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Old Mail

    On March 25th 2022 technician "Prince" was able to access my old mails on AOL.Mail, therefore I suggest that Desktop Gold capacity should be increased, as I was unable to access my old mails, due to full capacity of the mail box on Desktop Gold, which is inconvenient and not fair, as I am paying a monthly subscription of $4.99 and have been a loyal customer of AOL since Fall of 1997.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Deleting by sender

    It should not matter how many emails you have we should be able to search by FROM so we can delete all at once. Example: I want to pull up all HyVee emails and delete all HyVee at one time instead of clicking one by one. This would help keeping the number emails down and less time spent cleaning up emails. ?????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Create simple idea to make it easier for subscribers that 'we not computer guru.

    I do like the idea that, in term of sending verification number; you give the subscriber two options to choose that's awesome. Another is to remember that all subscribers were not computer guru. So find simple way to make it easier.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I was given no notice that you were going to be upgrading your system. Sinve then I have to sign on on my browser, rather than my Outlook..

    These recurring problems could have been prevented with proper notification top your Verizon/Outlook clients that this transition was coming. Instead you just let all of us walk off a cliff. I'm in the middle of a job hunt and will now have to notify anyone to whom I've applied that they will need to reach me at a different email address. I'm out. I will be curious if you survive this customer relations nightmare.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. new format

    It looks like the old format is back! Thank you so much for listening! I'm checking out other email providers, but this may slow me down if the old format stays.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. THANK YOU for giving me back my AOL mail!!!

    Thank you for giving us back the previous format for mail.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. everthing is fine as far as i am concerned

    i have bee with aol for some years and i never have any problems

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. new look stupid and practically unreadable

    The person who decided it was a good idea to change the way the email looks and works needs to be fired. It's hard to read, I have to keep changing to unread mail, lost some of the read messages I needed to go back to, and most importantly I have problems literally reading the texts because of the changes. Fire the idiot and change the mail back to something usable.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Options when composing email

    Enable Options that every other mail I've worked with has when composing email such as Options: importance level, Receipts (Read, Delivery), more formating features. Are these available and I don't know how to access these features?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I cannot open my account

    AOL will not allow me into my account

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  280 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I blocked certain repeat spam email addresses yet I'm still receiving from them...why have blocked listing if it 'isnt going to filter?

    Block the emails I've noted as spam under blocked. Why did I waste my time if they arent going to be filtered?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Get the ASPCA ads off my screen.

    Please top those horrible ASPCA ads. Life is depressing enough without waking up to these dogs. And I already donate to the Humane Society

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Ads pop-ups fail due to blockage by Firefox

    Direct your advertisement customer's ads through your site (aol.com, mail.aol.com, etc.), so that Firefox (and possibly other browsers) can be set to allow pop-ups from you, versus having to unblock each site one might want to patronize. Thereafter, make that a selling point to current and future advertisers.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base