AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. Themes and Background

    Give AOL a chance and its going to ******* up. The one redeeming itrm
    /program which made up for a small bit of your incompetent technical support team team was your celebrity voices and now that is gone. I have been representing companies for 40+ years in multiple lawsuits and I can state without reservation AOL/Yahoo is the worst run company in the United States. None of the executives know what they are doing and that carries directly to the common employee. Throw this out, Delete it. Don't let anyone w/authority see it. This goes to the entire bumbling idiots…

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    Reviewed  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Return to the function to allow auto delete of all spam folders upon receipt.

    Need to allow for auto delete of all spam folders upon receipt.

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    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  3. why did you change e mail format

    please allow us to use old format.
    new onw is more cumbersome

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  4. CAPTCHA every time I log in? RIDICULOUS!

    I understand that AOL might think it is doing users a big favor and protecting them by requiring the CAPTCHA photo selection, but EVERY SINGLE TIME one attempts to log in??? Crazy, frustrating, and extremely frustrating for those of us who log in four or more times a day! I notice I am not the only user who is upset about this, so perhaps AOL should pay attention and do something about it, cutting back the CAPTCHAs to once a month, or even once every other week, but NOT EVERY TIME EMAIL IS ACCESSED. You want AOL users and count…

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  5. Idea for AOL to help its legitimate customers

    Suggestion for AOL to help its customers who are weak on recognizing phishing. Set up your own AOL phishing email and send it to your customers. Anyone who answers that email, you can send them message on "why you shouldn't have answered this message."

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  6. why do you advertise 24hrs. and then when we call you have a tape says you are close??

    needed to recuperate my 1,000 latest emails, that some hackers erased them, and you philiphine man, very politely said he can not retrieve them, though he tried 4 times. Apple is able to do it going into my computer, and your guy took 60 , tried 4 times, with little success. why does N'T AOL PROVIDE THEIR WORKERS WITH THEIR RIGHT TOOLS TO HELP CUSTOMERS. WHAT TYPE OF COMPANY ARE YOU RUNNING? nO WONDER PEOPLE ARE COMPLAINING, AND WE DO NOT NEED APOLOGIES, PLEASE!!!

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  8. Delere files by day

    Delete files by date of month.

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  10. Leave it alone.

    I think it stinks that you add an advertising line to my email and then offer to take it away for more money.
    This, on top of taking away the ability to filter and avoid spam.
    I know someone is paying you more than I am to allow more and more spam directly in my inbox but I've been a loyal customer for a long, long time and it's not going to take much more to drive me away.

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  11. Shut down aol and get help for all the scum that work there

    aol is the biggest fake news on the planet. What scumbags you lying pieces of **** are! Slow joe and the hoe are a perfect match for your brain dead articles. My idea is you should close the site and all seek some form of mental health help. My bad, go see the wizard and ask for a brain, then get help.

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  12. I need to OPEN and PRINT attachments, not DOWNLOAD them!!!! What happened??

    I can't stand that my attachments are now requiring a DOWNLOAD before seeing them!! WHY?WHY?WHY? WHat a waste of time and space! I open emails all day long and I have to PRINT attachments but do not need to keep them on my computer. This happened before and I can't find any info to STOP IT. AOL tech was of NO help! I am PAYING monthly for this garbage, FIX IT!!!!!

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  13. Deleting spam

    WHY is there a two step process for deleting the thousands of spam pieces you force onto us? Just one button 'delete all spam' would be appropriate AND indicate you might care more about us then you do the spammers.

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  14. stop bashing gop.......... you are communist scum !!!!!!!!!

    biden is destroying america.........communist SCUM !!!!!!!!!!!!!!

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  15. How can I Search the spam folder?

    Why can't I select the Spam folder for a Search?

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  17. SPAM being sent to children

    Children throughout the world do not need a Massai manhood, don’t have herpes, don’t want to burn fat, don’t have toenail fungus, don’t have an enlarged prostate, are not constipated, don’t want to buy Bitcoin, don’t need relief from anxiety and stress, they may believe that Jeremy Clarkson can teach them to make millions at home, they don’t want to join a lawsuit against J&J or anyone else, they may believe that the’ve won a gift or been selected for a Lowes gift card, don’t want to eat ancient Greek food combinations, don’t want to be the receiver of an…

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  19. I am leaving AOL after years because of your one sided bias.

    Tied of your bias & I hope you get & enjoy what you are promoting.

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