AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  2. allow me to add t my contact list, I have been getting error messages for WEEKS!!! I can not add contacts.

    GET RID OF THE ERROR MESSAGES IN CONTACTS! I HAVE NOT BEEN ABLE TO ADD OR EDIT IN WEEKS!!

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  3. How about you stop making me get a text with a code, to log into my mail account every **** time I log in from my home internet

    How about you stop making me get a text with a code, to log into my mail account every **** time I log in from my home internet

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  4. Why

    Why can't I change the size of the information I send on e-mails?

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  5. AOL very hard to work with.

    first for some stupid reason it wouldn't accept my input to setup the email acct. now I cant setup on Android phone. It says the password is wrong on my phone but it works off another device.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Please check the Incoming mail server settings in your email application, and make sure they match the IMAP/POP settings in the section titled “AOL Mail POP and IMAP settings” from the following help article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

    The incoming and outgoing mail servers require SSL enabled for all ports, and also the username field in the account setup, needs to contain your full email address, including @aol.com at the end.

    In case your server settings are correct, open the link below (and sign in if necessary), and make sure the option “Allow apps that use less secure sign-in” is turned ON.

    https://login.aol.com/account/security

    After this turning ON this option, check if your mail application is able to connect. If the problem persists, verify if the “Two-step verification” option on the Account Security page (the URL above) is turned ON or OFF.

    In case this feature is turned ON, you…

  6. Calendar won't open

    Why, all of a sudden, I am unable to open my calendar? The AOL Calendar has frequently been unavailable, but now the several ploys that have previously worked have not allowed me to open my Calendar, and this is disturbing for me as I have multiple doctor and medical appointment on it, as well as other information.
    Please advise me as to what I may do to reacquire my calendar.

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

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  7. FIX IT !!

    repeating 1 email sent almost 5,000 times since the one time I sent it August 11, 2018.
    I was on the phone with you tech over two hours who managed to mess up my virus protection the referred me to the company I had gotten it from to fix his ***** up when he tried to fix this problem FIX IT! I did at that time agree to buy the Anti-Spyware that I was assured would end the repeated emails I a talking about today and prevent this from happening again... WELLLLLL . . I paid for the second month…

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  8. How do I save the contents of a mailing list when I have entered the addresses?

    I am attempting to set up a group mailing list. No problem setting up the list and entering email addresses, but I can find no way to save the work I have done. If I just click off the list and exit AOL, when I come back the list is still there but the addressess have disappeared. How do I save my work?

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    After adding the contacts for the new email group, please click the ‘’Add list’’ button. You should receive a confirmation message and you will be able to see the list. Then open your Compose window and select your group name from the address list.

    If you are still unable to save your group, please email our team at aolmailquestions@aol.com

  9. aol has billed me for add free.. i dont use this DO NOT DO THIS AGAIN!

    aol has billed me for add free.. i dont use this DO NOT DO THIS AGAIN! THIS IS FRAUDLENT..

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    The fastest and easiest way to cancel an AOL Premium Service Subscription is by going to MyAccount.

    1. Visit MyAccount.aol.com.
    2. Click My Services.
    3. Click Subscriptions.
    4. Click Manage next to the plan you’d like to cancel.
    5. Click Cancel.
    6. Click Cancel My Billing.
    7. Select a reason for canceling from the drop-down menu.
    8. Click Cancel My Billing.

    If you are unable to process the cancellation online, please call us at 1-800-827-6364 (Monday – Friday between 8 AM – 1 AM ET, and Saturday 8 AM – 10 PM ET), so one of our billing agents can help you further.

  10. TODO list - I lost all my information

    what happened to all of my todo list items? all of my information is gone!! how can I get the info back?

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    If you are missing all of your calendar events, it is possible that your Calendar is not enabled. To enable it, go to mail.aol.com and click on Calendars on the left side, then select the Calendars drop-down at the top. The calendars that are disabled will show a grey box next to they name, and to enable them all you have to do is to click on their name.

    If the issue persists, please write to our support team at aolmailquestions@aol.com

  11. my inbox has not updated since 9-25-18, On my Mac and droid both. So it is not an issue of the device I am using.

    My inbox has not updated since 9-25-18. Regardless of which device I am using, my Mac laptop and droid phone both, so it is not the device.

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  13. eine riesen sauerei mails werden gelöscht mein account tst gehackt

    eine sauerei ist das hier werden wlan zugänge gehackt und die mails gelöscht wenn man aol aufmacht wird der zugang gehackt - nicht abends Mailacoouns aufmachen

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  15. I miss the reading pane! Can't get it back even tho it shows enabled!

    I've turned the reading pane off and back on. Nothing works! Miss it greatly.

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    You can contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)

  17. Why did my To Do List go blank all of a sudden?

    Why is my to do list blank all of a sudden?

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  18. Why am I recently unable to attached links and my sign off links to my website?

    For one month I have been unable to send links...the recipient is forced to copy paste NOR do my sign off website links work. I need to know why ASAP

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  19. same subject emails getting automatically moved from old mail to new mail.

    2nd request: Why does AOL now put previous emails with the same subject line back into new mail just because another email arrives with the same subject? It's time consuming and maddening to have to keep moving these back to old mail, constantly. Is there a solution I can implement?

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    This might be a result of using IMAP. If you have an email application (e.g. Outlook, Windows Mail, Mac Mail, native mobile email app) that displays messages in a conversation view, marking one of those emails as Unread will move the entire conversation into the New mail folder.

    If this is not the case, please contact our Mail Team by emailing them at aolmailquestions@aol.com, in order to further investigate this.

  20. One of my friends is receiving error message when sending msg to me from gmail: account does not exist. Is this an Aol problem?

    Is receiving gmail messages to my aol acct a problem? I'm told several attempts failed with error msg that the account could not be found.

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