AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1465 results found
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Red number by inbox
I want to delete that red number by my old mail messages. It is over 3500 now. I am embarrassed that it has become so high. I don't want to delete all of the messages, because there is some with home addresses, that I want to keep!
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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Fix the receipt of e-mails. I stopped getting new mail!
I'm not getting my new e-mails nor even my full spams. Please tell me how to correct.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hello tried the 'new' AOL, at the outset received an email, no option to delete ! advertising, opened 'the thing' still no option to delete!
To send me an email 'advertising a product, with no option to delete , also no option to delete when opened is totally unacceptable, have reverted to the old AOL, looking at Google with more interest due to this situation
Regards **
20 year + AOL subscriber
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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access to email
I cannot access my e mail ,,,,somebody help
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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How can I use the web page version?
I have always used the web site to view mail. How can I do that?
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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Aol has interfered with all my sign in's
My user Id's were automatic upon one click but AOL stopped that and
I now have to spell our my e-mail address on every sign in even on
other sites. please fix.Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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who continues to screwup AOL. Someone thinks they are improving it when in fact in fact they are not. Now its very small print.
Make the AOL print larger like it use to be . You now need a magnifier to see now to see a lot of the AOL.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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I can’t find my ‘outbox” Tried to send several e-mails to my husband, in the other room. They have disappeared into the ether. ???
My attempt to send articles to someone else, failed…I can’t seem to e-mail things like pages from the VA website? My idea is for you to fix that.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Incompatible with Windows 11 email app
After using free aol email as my primary email for more than 25 years your email is no longer workable and NOT compatible with the Windows 11 email app. I have tried all the suggested "fixes". This has been going on for more than a year. My suggestion? Give Microsoft a call and FIX THE PROBLEM!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Your new AOL mail keeps highlighting items and deleting them, Why since the beta?
Your AOL mail since Beta keeps highlighting emails and I have to go in and Keep as New for each one? Why? A waste of your users time?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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24/7 support is NOT 24/7
When you say you offer 24/7 support, that means 24 hours a day, every day of the week. Your support is NOT 24/7 and it leaves users, even users willing to pay for support, without service.
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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News rotation is broke.
Fix it.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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You no longer allow comments to your articles?
No comments to your articles allowed anymore?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Start again from scratch. It's useless as it is.
"Once logged in, click on options at the top right hand corner then Mail Settings
In your mail settings, click on the Spam Settings tab
Finally in your Spam Settings, change your spam filter to a level you desire."But there is no Spam Settings Tab. AOL is unbelievably useless.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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your e mail and aol for the cell phones crashed and can't get it reinstalled a well
your e mail and aol for the cell phones crashed and can't get it reinstalled a well
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Add ability to view email folders on IPhone
Be able to see folders that show on my desktop computer on my IPhone
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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In order to better enforce anti-spam policies, AOL does not disclose the number of recipients or emails that can be sent at one time.
If you've received a notification that a limit has been met, you'll need to wait a set amount of time before you can send more emails. Most sending limit notifications inform you of how long you'll have to wait.
If you're planning to regularly send bulk email, consider looking into alternate solution.
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Clean your server, oild deleted mail just keeps coming back. Either clean it or do something to correct the problem
Clean your server, oild deleted mail just keeps coming back. Either clean it or do something to correct the problem
Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com
Thank you!
AOL Mail team
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see, why is this coming up NOW after filling in blank ideas box below....functionality of AOL NO LONGER USABLE!!!
Show how to increase font size when sending and receiving e-mail. Out of nowhere...started showing any text addresses, e-mail text, .search ANYTHING in such a SMALL FONTI can't read it....WHY OUT OF THE BLUE!!HOW,and WHY????? Can't even send the 'Improve' box above!!!!!!!!!!!!!!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
- Don't see your idea?