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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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42 results found

  1. We're glad you're here

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  2. bizarre email address for me

    my email address is showing "AOL Alert! jjsee@verizon.net". asking why?

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  3. Spell check

    In the old form of AOL, when you wrote an email, it would ask if you wanted to review it or send it. it would lighlight spelling errors, It nolonger does that or have spell check that I can find. I need that feature.

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  4. Multiple addresses in from field

    Need a way to use two names in from field so that when the user replies to sender it goes to both addresses.

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  5. We're glad you're here

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    0 comments  ·  Sending  ·  Admin →
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    Hi there, we are sorry for the inconvenience this has caused you! The issue was resolved. In case you need help in the future, you can always contact us on Twitter at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/

    Thank you!
    AOL Mail team

  6. Last week, I didn't need a password to access Amazon, now I need one. Can this nonsense end? d hem

    Please with the passwords, I've spent most of the morning trying to access Amazon and you keep asking me for a password. Everyone I give you say it isn't valid. I owe them money and would like to pay what I owe! How do I do that that?

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  7. Two weeks ago I lost the ability to send or receive email on my Android phone & on Outlook on my computer & can't rebuild the profiles. HELP

    I can still use my Verizon.net via the web. Did anything change at AOL? Can you look at my account? Can you help? Thanks!

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    Hi Gregory,

    Thanks for reaching out. Please try generating an app password, which can be found at the bottom of the page under “Account Security.” You can navigate there by clicking Options and selecting “Account Info.”

    Please let us know if you experience any issues.

    Sincerely,
    AOL Product Support

  8. Can I become a member of OAL outside the USA?//

    AOL outside USA membership can it be . Please let me know thanks

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  9. Eliminate sender's name on emails.

    How can I eliminate my name from an email that I Forward, Reply or Reply All. I just one the email address to be seen alone w/o my name.

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  10. My e-mail was hacked a

    Please help Someone is e-mailing addresses at least 30 per hour.
    What can I do to stop this?

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  11. We're glad you're here

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    Hi there,

    We never slow connection. In most cases when you are experiencing latency it may be due to the browser being used. We do recommend using Chrome or Firefox.

    AOL Product Support

  12. When I forward the sent mail.there is a problem of omitting some lines. Moreover when click the send button, error occurred- we face some -

    When I forward the sent mail.there is a problem of omitting some lines. Moreover when click the send button, error occurred- we face some technical problem. But after some time, message was sent

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  13. We're glad you're here

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    Not sure what the issue may be, you can find the list of contact and see available options for your account on https://help.aol.com/contact If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday  (8 AM – 10 PM ET.)

  14. product Info

    I want to secure my systems specially email and need aol support. I need info about it. I am loyal customer from since aol emaill started. The my whole family.
    I like screen design or vocabulary used by aol email designer.

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  15. AOL changing recipient's email address?

    How do you stop aol from changing the email address that I know is correct to a strange email address.

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  16. new email account

    how do I create a second (new) email account?

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  17. Links not pasting properly

    Links not pasting correctly into new mail: Just found this WONDERFUL bug that may have well torpedoed my contacts. I sent an email to Person A. It had a special link in it for them. I then needed to send a similar email to Person B but with a different link. So I copy the sent email from Person A and paste it into Person B's email. I then copy the link I need to put into Person B's email, select the incorrect link (copied from Person A's) and paste the new link in it's place.

    All looks good

    Except…

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  18. Why can't I add my other 2 accounts here?

    I hope to get some response to this problem i have been having with AOL mail this past year. I originally was an AOL subscriber many years ago and loved the email section mostly. I carried it over to the Thunderbird email clientell. I have always had 3 email accounts. Unfortunately my main account which is the one I am submitting this problem was effected. No matter how many times i had entered the right password i always got error messages, even after changing my password. I then preceded to come here, AOLMAIL.com and entered a new password and so…

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  19. i need to import my adress book from gmail how can i do that?

    i need to import my adress book from gmail how can i do that?

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  20. have been with aol since 2009, now they have taken away my account, do not know why....

    give a heads up before deleting me, now do not know how to notify my friends *******@aol.com.

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