Skip to content

AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

13 results found

  1. Auto delete emails in the Spam folder

    Please auto delete emails in the spam folder older than two weeks. Currently I have emails dated Feb 28th in my spam folder and today is Mar 31st. Emails in my trash folder do appear to auto delete after about 10 days.

    76th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Block option! Block option!

    76th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. report inappropriate email option

    Everyday I receive some emails with disgusting subject lines. I could give AOL and Yahoo and Apollo Global(New owners) some examples here, but I would probably be banned. My idea is to have AOL or the Yahoo servers to quit allowing these sick emails to come through to our inbox and spam folders. Then if they do get through, I would like a report button to report as inappropriate. A disgusting button would be more suitable. Report as spam begets more spam.

    76th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. "we think this is spam"

    Stop providing email addresses to spammers and/or improve your email security. Stop putting the "we think this is spam" banner repeatedly on incoming email from valid approved senders (this practice of yours is politically motivated and activated).

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. clearing spam

    Just make clearing spam an 'ALL' at once option. this going page by page and having to do three clicks per page is antiquated. Quit being idiots and sell outs to commerce and give us all a break

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bring back words or phrases or senders that can be blocked in emails.

    Bring back words or phrases or senders that can be blocked in emails. It worked great in previous versions. I get over 100 spam emails per day from "renter" "info" "newsletter" "admin" "contact" "no reply and"16307" to name a few. There are some legitimate emails that go to spam that I have to search through to get.

    43rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Make "Block All Senders Except Contacts" functional

    Make "Block All Senders Except Contacts" functional.

    47th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. keyword block

    please create a keyword block (either in the email address or heading or in the subject matter that would automatically prevent email from being viewed in the spam folder or go directly to trash. This same block could be used for specific senders who change their email domain but not their name

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. reinstate 'Empty Spam Folder' option

    What happened to right-clicking the Spam icon in the left margin and having the "empty Spam Folder" option come up instead of having to go into the folder and delete entries page by page?

    47th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. SPAM

    Just like phones scammers, etc. are spoofing email addresses and domains. I regularly delete over 100 emails a day n my Spam folder. When I go to Mail > Mail Settings > Mail Filters, I can enter a filter and select what to do with emails that contain the filter. However, there are several problems with the process.

    Take for example: Filter name: McAfee From Contains McAfee and mover = Trash folder.

    Issue 1 -- I don't have a trash folder, I have a spam folder If I select an email and hit the Delete button it will delete the…

    20th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. You don't learn do you?

    You don't learn do you?

    30th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    26 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. mail

    Your systems are bloody useless please fix them up or I will call a television station that's my bloody idea

    30th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Identify phishing/scams separately from spam

    Spam vs Phishing/Scams
    It is often pretty easy for savvy users to tell that an item in the Inbox or Spam folder is phishing. However, we know there are many users who are more at risk of being scammed.
    When deleting spam, we should be able to indicate whether an item being deleted is just spam or if it is a phishing or other security issue. Then, the AOL security team can work more quickly to prevent many of these emails from going to all your subscribers.

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  10 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base