AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Spam Folder not showing

    I do not have a spam folder on my ipad or Mac Pro. Very frustrating as I can not check my spam. Any ideas on how to get it to display.

    70th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. Don't UNSUBSCRIBE from sources you don't trust

    Sometimes I am given the option via a pop-up window to UNSUBSCRIBE from a spammers' list. This is an awful option for AOL to suggest/offer. Why? Because if the source is untrustworthy (as so many are) an UNSUBSCRIBE tells them your email address is valid and they will keep you on other lists. These are people trying to deceive you. Why would they happily unsubscribe you from a potentially fraudulent email list? The spam folder itself is brilliant. Imperfect, but very helpful. Just leave it as is and don't try to unsubscribe from a spammers list. If you know who…

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. AOL must stopped the awful vile spam!! It's unacceptable.

    AOL can stop the spam if you use a good spam blocker software. No one is managing the amout of spam users are receiving. AOL MUST STOP IT!!

    39th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. BLOCK option to be added

    I am totally dissatisfied with how AOL is handling (OR, NOT REALLY HANDLING !!) the spam issue, spme of which is sexually expletive.
    There should be a quick way of blocking these people without having to open a message that you really do not want to open and copy the sender's email address to add it to the to-be-blocked list. I should be able to pick a simple BLOCK option that should work forever...

    If not, I am considering changing to Gmal or Yahoo after paying AOIL for almost 20+ years for this kind of uncaring service.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  5. detect emails pretending to be from YOU (aol.com)

    I keep getting emails in my inbox that appear to be From: ...@...aol.com. They make you look bad. They are obviously not real (you didn't really send anything; also the Received headers don't mention aol.com). So please detect them as spam!

    Somebody pretending to be YOU is a very obvious special case - you do not need any improvements to your generalized spam detection to catch these.

    70th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. block emails that contain the word Unsubscribe in the text

    If an email includes the word "Unsubscribe" in its text, I would like to either be able to set up a rule to block this email or have it automatically moved to the Trash folder. Right now, filtering options are only based on the To and From fields of an incoming email.

    70th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  7. Spam

    Who is the "genius" who decided we can't delete more than 20 pieces of spam at a time. Sometimes I have 400+ and it is irritating that I have to take 3 different clicks to remove only 20, when I should be able to remove them all with one click.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. Spam icon not showing number of pieces in folder

    I don't like the change to the spam folder which no longer shows how many pieces of mail are in the folder next to the icon like New Mail and Drafts. I use to just glance at this folder to see how many were in there now I have to open it up. I just figured this out and don't understand why you would make this change.

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    Gathering Feedback  ·  157 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. move spam button

    Segregate more the Delete and Spam toolbar buttons, they are right next to each other and it's easy to accidentally mark something as spam when one mean to delete the message.

    31st ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. Increase AOL's spam address blocking file from just 1,000 address to 5,000 or MORE!! Thank you.

    My AOL mailbox receives many, many unsolicited emails. I do use the AOL feature of right clicking on the unwanted emails. That allows me to send that email's address to the AOL blocking file. That file has a limit of 1,000 blocked unwanted email addresses. In just a few months I have added 751 unwanted email addresses to that file. The unwanted email addresses file will soon be full.
    Please expand your AOL unwanted email address file to 3,000 or 5,000 or some unlimited number. THANK YOU VERY MUCH.

    18th ranked

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. Block without opening 2

    Opening any e mail you do NOT recognize is a risk for a hack. We REALLY need this safety feature. Can you MAKE IT HAPPEN ?

    Block the MASTER sites and all other SPAM mail stop.

    16th ranked

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    Gathering Feedback  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. NOT SPAM button is STILL missing.

    Simple concept really.
    Site techs actually FIX what THEY claim it there, so that it ACTUALLY IS there..

    70th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. moved spam address to block

    Allow user to forward a spam address to block list. Way to much coming in.

    39th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. Search for name in aol does not include search of Spam folder = Big Pain

    You ought to make it possible so that when I search for a emails with a particular name in them that search includes emails in my Spam folder. From time to time I totally miss emails due to lack of this feature. Don't see why you cannot easily fix this.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. Have an option to 'DELETE ALL CONTENTS IN SPAM FOLDER' with one click

    At the moment i have to select page by page to delete. Why can't we just have the ability to 'select all' to delete.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. BLOCKING

    In addition to blocking certain senders please add blocking on subject line content

    39th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. anti virus

    How bout AOL stops advertising their pointless anti-virus software to me every time I click on my inbox. This isn't the dawn of the internet, I'm not going to follow an advert and subscribe to your garbage anti-viral software on a whim. I would however like to open my inbox without delay. Also I will be telling my grandma not to subscribe as well and any other elderly.

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  18. Delete unwanted spam

    Getting over 100 spam mail per day so why can't I delete at least 75% per day at once/

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. Don't send messages in the web site spam mailbox to my laptop as good mail.

    I got the AOL "mail suspended" phishing email today on my laptop. When I logged into AOL to report it as spam, it was already in the spam mailbox. If AOL had already put the email into the spam mailbox on the website, why was it forwarded to me on my laptop as a piece of good mail?

    39th ranked

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    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  20. 21st ranked

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    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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