AOL Mail


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  1. Why does spell check use British spelling instead of USA?

    Use USA english dictionary spelling rather than the British. Humor, not humour, Catalog, not catalogue. Get the idea?

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  2. slow AOL

    At some point in everyday AOL slows to a crawl - 2 - 3 seconds for a keystroke. It is impossible to get anything done. What is the problem?
    If this is not corrected I and many other will choose another email platform.

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    1 comment  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Most latency issues are due to software being out of date. I would suggest trying another web browser such as Chrome or Firefox.

    AOL Product Support

  3. I follow the instructions for creating a signature block and save it per instructions. However oftem it is deleted for some reason and I hav

    I follow the instructions for creating a signature block and save it per instructions. However ofte it is deleted for some reason and I have to recreate and save. How to fix??

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    Hi there,

    We notice this behavior when an outdated web browser is being used. I would suggest checking for the latest browser update or trying Chrome or Firefox.

    AOL Product Support

  4. Old Account

    I have social media and some MMORPG accounts that I have not played in a good while. This time spent away has made me forget some passwords, but I have also forgotten about my email as the recovery.

    Is there anyway this can be done? This is my account. It's tamashi45@aol.com.

    Are there security questions in place? This account was made when I was a child.

    It should have an email to reset a password from myspace received within the past week.

    Thank you for any information you can offer,

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    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum.

    Please contact our AOL Customer Support team at 1-800-300-5017 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)

  5. give me back the insert button for composing

    I want my compose insert button back

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  6. Compose

    I haven't been able to COMPOSE new email for a while. How do I get it back!

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  7. 50% of my emails are frozen and I cannot scroll up or down - why?

    50% of my emails are frozen and I cannot scroll up or down - why?

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  8. overtype

    How do I turn off overtype in aol email?

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

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    Thanks for contacting us. You should be able to do that. Try clearing your cookies, cache and history and then try again to copy and paste the picture.

  10. WTF are you idiots doing...used to be able to move emails into folders...now you can't. What ******* programmers do you have there...oh les

    How about returning the features to what I had 2 days ago. WTF are you doing...first lost an email worked on for about an hour that wanted to save draft (technically difficulty...try later...then that fking email disappears. Thenb you cannot move email from IN folder to folders - what's next...cannot send fking email! Get your act together, or we canceling subscription.

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  11. Mail screen shrunk on rt side for no reason ..pls restore screen size

    SCREEN SHRUNK on rt side all of a sudden ..what is wrong ? Pls restsore screen size to reg size page on aol mail

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    You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.

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  13. How to delete old spam email addresses

    I have reached my limit on blocking spam email addresses I would like to be able to delete the old addresses so I can add more how do I do that

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    Thank you for reaching out to us.

    You can delete old spam email addresses by hovering over the email address that you want to erase and click the “x”.

  14. Preparing group email

    I would like to set up a group email with 16 email addresses in it without have AOL.COM following each name. Example, I entered the email address and nicknamed it Dave-Nan. After I composed the email, the nicknames all had AOL.COM following them. WHY?????

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    When entering an incomplete email address (without @domainexample.com at the end) the address book will treat it as an AOL username. To avoid this, we recommend, first adding the contacts in your address book, as individual contacts, then add the new contacts to the list. When creating the individual contacts, you can type the email address and the nickname into their own separate fields.

  15. mail in english oder deutsch

    Normalerweise bearbeite und schreibe ich Mails in Deutsch. Oft muss ich aber Mails in Englisch schreiben und da hätte ich gerne auch eine Rechtschreihilfe/-Überprüfung. Kann man irgendwie wechseln?

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  16. Mail Failure

    Frequently over the past month, AOL mail unexpectedly signs me out while I'm composing a note. I try to save it as a draft. That results in an AOL message of "Leave or Cancel". Selecting "Cancel" changes nothing, and selecting "Leave" wipes out all of the note I've been writing.
    This has happened more than once. It's not an Internet interruption on my end. It's within AOL, and I wish you would fix it !!!

    E.J.Kidd

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    Responded  ·  Product Support responded

    We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h…

    Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.

  17. Additional AOL address

    When I joined AOL twenty years ago, I had my current email address and one other. I haven't used the second email address and can't find it. How can I get an additional email address? Thanks

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  18. Keyboard covers email message area.Will not scroll up to complete typing message.

    Can’t compose message since keyboard is covering message area and message will not scroll up.

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  19. Predictive text

    How do I turn off predictive text when writing an email? I spend half my time correcting the mistakes that are made automatically.

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    Responded  ·  Product Support responded

    Thank you for your feedback. AOL Mail does not have spelling auto-correct, so the issue you are experiencing it caused by a similar feature on your computer.

    If you are using Safari, please follow the steps below to disable the spelling auto-correct:

    1. Open Safari.
    2. Click on the ‘Edit’ menu on the top bar.
    3. Select ‘Spelling and Grammar’ than uncheck ‘Correct Spelling Automatically’.

    In case the problem persists, or this feature was already disabled, follow the steps below in order to disable the keyboard auto-correct:

    1. Click on the Apple button on the top left corner of the screen.
    2. Go to ‘System Preferences’.
    3. Select ‘Keyboard’.
    4. Click on the ‘Text’ category on the top.
    5. Uncheck ‘Correct spelling automatically’.

  20. Enterg Comments

    For the last three days I have not been able to post comments to articles on Today On AOL. I am logged in, and my internet connection is fine, I can enter a comment, however the comment does not Post. What do you suggest I do.

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    Responded  ·  Product Support responded

    We cannot replicate the error you are getting. Images and some comments will be flagged in our system prior to becoming public. Here are some reasons why your comments may be flagged:

    - Language (Examples may include: all caps, inappropriate words, etc.)
    - Suspicious IP
    - Any Image In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services.

    For more information, please view our community guidelines: legal.aol.com/community_guidelines

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