AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Return to current position in Inbox after readi

    When I'm done reading an email and I return to the Inbox, it goes to the START (most recent) of the emails. When I'm going through my emails top-to-bottom and I'm several pages down the list, I then have to repeatedly scroll down to re-locate my place. I think it would make reading emails MUCH easier if you provided a "Back" button to return to the same place in the Inbox as the email that was just read. Thanks, Alan

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    Gathering Feedback  ·  6 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  2. 973rd ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Shut off Autosave function of the Draft or at least give the option to shut it off - annoying; or let us manually save a draft!

    I want to shut off the "autosave" function of an email draft. It's annoying and the autosaving is interfering with the sending function. At a minimum give us the option of manually saving a draft. We used to be able to shut it off under the Compose settings, but I can't see it. I'm using a desktop. Please shut it off!

    187th ranked
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    Gathering Feedback  ·  5 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  4. NEWS "TODAY on AOL"

    Sorry to say, but "TODAY on AOL" news looks and sounds just like
    "THE NATIONAL ENQUIRER"....
    Your news is not worth reading...."PATHETIC"...

    13th ranked
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    Gathering Feedback  ·  94 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Wild cards (*) in email address filters no longer allowed

    Could wild cards in email address filters be allowed again. eg: Send *@anywhere.com to MyFolder. This used to work up until a few months ago.

    89th ranked
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    5 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.

  6. Put back the block on only receiving email from those people in my address book.

    Put back the option to only receive email from those people in my address book Please.

    3rd ranked
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    497 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.

  7. Put the close button closer on the left. It's way off in the corner.

    Put the close button closer on the left. It's way off in the corner.

    973rd ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I had Hugh Grant's voice announcing my new emails "You have letters," but it was replaced by a female voice. Give me my Hugh Grant voice.

    Please re-establish my chosen announcer of receiving new emails- Hugh Grant's "You have letters." Someone disconnected it without my choice and now I don't have options listed to get back Grant announcement.

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    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for bringing this to our attention. The customized “You’ve got mail” sounds are not enabled for the UK version of the AOL Mail, so they fall back to the default sounds. Our Product Team is now aware of this issue, and is currently working on a fix.

    Thank you.

  9. Limitations on categories

    Why are there only three categories in the calendar system (Personal, Birthday and Holidays). It would be beneficial to have others such as work, meetings and travel, etc. or at least a way to color the three categories differently.

    213th ranked
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    Gathering Feedback  ·  2 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  10. Another font such as: Born Ready from www.fonts.com

    Could we please have a nice informal font such as: BORN READY
    from www.fonts.com

    430th ranked
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    Gathering Feedback  ·  1 comment  ·  Font  ·  Flag idea as inappropriate…  ·  Admin →
  11. By NOT having us hit an "ok" on an email we delete! Its' a waste of time!!

    Every time I delete an email I don't want, a square shaped "pop up" comes on the monitor and has "cancel" and "ok"! When I delete something, I delete it; I don't want to have to keep hitting an "ok" on an unnecessary pop-up! It's time consuming and irritating at the same time. Can we please stop getting those??

    187th ranked
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Why must I push three buttons to get to new mail after I sign in?

    After signing in, I should be able in one click to get to my new mail.

    18th ranked
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    Gathering Feedback  ·  72 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. “how do you remove the 'before you go' re-sign in. Every time should not be happening”

    “how do you remove the 'before you go' re-sign in. Every time should not be happening. I used to look on the AOL home page now I check my mails then, delete, or move them to relevant folder. Then sign out. As soon as before you go comes up I close the window

    604th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bruises on Women's Faces in Ads

    I do not enjoy seeing altered pictures of people's faces in the ad section. Seeing women with bruises added to their faces is disturbing. If I can't figure out how to stop seeing those everytime I look at my mail, I will switch to another provider.

    430th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Spam Reports

    Make logging in quicker!!! Give us better Spam controls that work!!!!
    Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
    What are you people doing?!
    Email should be simple, fun, convenient, and efficient. NOT anymore.
    Do you want to make people move? Make a bad name for yourself?
    Geez, in this day and age - you should be able to figure this out.

    10th ranked
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    Gathering Feedback  ·  100 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 144th ranked
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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. I need a dark background. Have asked already 50x. Give us a night view at least if you do not allow back ground uploads.

    Please allow us to upload a background, your banner alone is a joke. Google and Yahoo allow you to do that. And if not give us a night view option. I hate a white boring channel. I have asked AOL 50x already. When will it happen?

    187th ranked
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    Gathering Feedback  ·  2 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add a function to recover text deleted in error when composing a message.

    Add a function to recover text deleted in error when composing a message.

    158th ranked
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    10 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.

    You can use the shortcut CTRL+Z to retrieve the deleted text or right click and select “Undo” in Google Chrome.

  19. Annoying CNN "news flashes"

    Find a way for your staff to not force their news predilections on my desk top. I find the CNN "news flashes" jumping in leftwards from the right side of the screen to be annoying, insulting and bullying. Can such news (real, fake or other) be delivered only by request or permission received?

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    Gathering Feedback  ·  5 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  20. SPAM Filter ??

    Your spam filter regularly moves messages from my kid's high school list serv into the spam folder. I had to turn the filter off, so I wouldn't miss any important e-mail, now the messages get filtered out again. What is going on!!
    And add to the list of blocked mail entire domains, not just individual addresses. Actually you should allow for a list to be imported.

    38th ranked
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    42 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    By continually using the Not Spam button, you are training your spam filter and our systems to recognize important emails. Additionally, if you are using an email application, like Outlook, Mac Mail, Windows Mail, or the mail app on your mobile device, please check the incoming mail filters in the application’s settings, and change the filters, so that all new emails are kept in the Inbox.

    In order to block incoming emails from an entire domain, go to mail.aol.com – Options – Mail Settings – Spam Settings – and add the domain name (e.g. @example.com) inside the “Block Mail From Addresses I Specify” field, click the plus button, then Save Settings.

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