AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Go back to old email format, it was at least from this decade.

    Go back to old email format!!! It was light years better. Heck it seemed like it was a current tech version. The new format looks like a beta version from the 80’s. New version is making me think I need to find a new email. One that works like it was created in this decade.

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  2. do not automatically move read mail to "old mail"

    How do I stop the automatic deletion of an email after I have read it? I want to delete them as I want to and not have one I have read automatically moved to old mail. I may want to review an email and having to go to old mail is a pain.

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  3. Attachment Drag and Drop

    Attachment Drag and Drop should be implemented back as the previous version of the AOL mail

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  4. Email Scrol

    Email Inbox & Opened email view - The tool bar and the folders section on the left should be freeze while scrolling the inbox or the opened email rather than the complete page is scrolling

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  5. Allow -- to convert to em dash (—) automatically

    Add option to make two hyphens (--) equal em dash ( — ) so my emails don't look semiliterate.

    Also, fix your Search so I can search for " em " (with spaces) without every instance of "email" coming up.

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  6. ability to revert to previous saved email draft when a part of the email is accidentlly deleted during a revision

    Ability to revert to a previously auto-saved email draft when a bigger part of the email is accidentally deleted during a revision
    ( Like a MS Word document)

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  7. AOL desktop web mail, Gold needs an Archive button, folder like AOL mobile web mail

    AOL mobile web mail has an Archive button and the Archive folder is pinned to the top of the folder list. Both AOL desktop web mail and AOL Gold do not do either.

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  8. THANK YOU AOL!

    If not for allowing McAfee to SPAM ME again today as it's been doing for years, I wouldn't have known I have 1250+ viruses on my computer even though my "Mcafee acct" has been "deactivated" (which of course I've never had) ..........
    Tue, Apr 19, 2022 9:15 am
    McAfee.com Customer Support 2022 (rPt1SP6BuO5KZVlePxpWiQNT15ACrzRHg2W0XlcQiqyzNQ4qurSKL8n2TSYvhbGnopGCiNQ9Wn5BvbOyYHqz6sJE@mario.cellarjungle.net)

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    Reviewed  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  9. cannot attach files or embed images in emails from desktop or laptop MAC

    Please FIX THIS essential function of email. Has not worked for months. Incredibly frustrated at the lack of technical support.

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  10. go BACK to the OLD mail format!

    GO BACK TO THE OLD MAIL FORMAT!

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  11. When sending email show name instead of email address. Like this: Show sender names instead of email addresses in message lists

    When sending emails show only the name, not email address. Like it is below for receiving emails.

    Show sender names instead of email addresses in message lists
    Example: Alex J White instead of a*@aol.com

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  12. You have screwed up my account with your changes... are you trying to be dropped by everyone?

    Let us know what changes you make and what to expect. This is ridiculous that every time I change my password between my computer and phone it is a nightmare.

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  13. Old Mail

    On March 25th 2022 technician "Prince" was able to access my old mails on AOL.Mail, therefore I suggest that Desktop Gold capacity should be increased, as I was unable to access my old mails, due to full capacity of the mail box on Desktop Gold, which is inconvenient and not fair, as I am paying a monthly subscription of $4.99 and have been a loyal customer of AOL since Fall of 1997.

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  14. do not have a mibile phone

    Please tell the computer the reason I removed my phone number is because it isn't a mobile phone. I only have a landline phone, Also I do not have a smart cell phone and do not text. Sorry. But I do have an email address with AOL and brmemc, Sorry for the inconvenience.

    Hi CHRISTINE,

    The following mobile number was removed from your AOL account:

    +* (7) ***-03

    This change was made on:

    When
    April 11, 2022 at 2:22:14 PM PDT

    If you made this change, you're all set.

    Didn’t make this change?

    Add the mobile number, review…

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  15. editing new contacts

    ADDING AND EDITING NEW CONTACTS:
    I receive new contact by email - I want to add to my email contact list.

    Now, I must look back and forth from the email to fill-in the details for the new contact. cannot do it currently. e.g. Have 3 seperate and partial new contacts for the same person. How to delete the bad ones?

    SIMPLE SOLUTION(s) : 1) add automatic populating info in contact info from an email.
    2) Allow editing of contact details.

    1. allow for automatic or manual switch for automatic new contacts. e..g I do not want auto-added contact info for…

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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Proofread

    I saw feeback regarding proofreading the titles of your articles, and my suggestion goes a step further.
    Proofread not only the titles, but the lead-ins to the stories as well. There are multiple typos / errors in the lead-ins that should have been caught before publishing / posting them.
    I haven't even gone through all of the individual articles, but I am sure if the titles / lead-ins are not verified, the articles themselves will have these errors as well.

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  17. Deleting by sender

    It should not matter how many emails you have we should be able to search by FROM so we can delete all at once. Example: I want to pull up all HyVee emails and delete all HyVee at one time instead of clicking one by one. This would help keeping the number emails down and less time spent cleaning up emails. ?????????

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  18. Free Speech

    How un democratic, to stop comments on posted articles! Canada and the USA are founded on the principles of free speech! , Yet, since the appearance of Yahoo, it seems that AOL free speech is no more. So Bad, If free speech was not that important I would move to China or Russia. If Yahoo has its way, I may not have too! Our Countries are products of diversity of speech, your suppression of this appalling !

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    Reviewed  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

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  19. delete aol.com from a compose message

    delete aol.com from a compose message

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  20. Please stop fake news stories that are really Right Wing propaganda/political ads

    You guys are hiding editorials in your headline news. I see it. But I studied journalism and know the difference between opinion, conjecture and actual news. Most people do not. Especially my parents and their friends. I know that. You know that. But you continue to jeopardize American democracy with your partisan news hackery despite Jan 6 and the events that led up to the attack on American democracy.
    Did you guys cancel OAN and bury it? No. You double downed on it and you've exposed as a result.
    But yet, you guys continue with the yellow journalism? ******** guys.

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