AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. FLAWS and INCONVENIENCES Need Correction

    1. It takes too long to pull down a box, when the options all USED TO appear automatically on the top line where you now have the useless "Sponsored" that does NOTHING in which I am interested.

    2. Even using the pull-down box, I can't find a way to FORWARD.

    3. Put back the SENDER in the first column. I know what I want to read by seeing who sent it. I DO NOT want to have to read a long line before getting all the way to the right side to see who sent the message.

    4. WARN us when you're going to…

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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. automatically delete spam mail.

    If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.

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    Reviewed  ·  125 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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    Reviewed  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Give us back the desktop software.

    You had a really good desktop program and now it's almost like any other web based server.

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    Reviewed  ·  1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

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  5. You know what sounds like a good idea? Lets take our customers, and delete their accounts.

    This is not a hot crazy new idea, this is a complaint. I have no idea where else I can post this. I am BEYOND ****** off at AOL. A long time ago, 2003, I made my first AOL account. I used this email to sign up for many other services. Then as I got older, I did what every other sensible person did, and created a gmail account. Flash forward to now, I try to log in to my old aol account, and I'm greeted with a message saying "ooooops we deleted your account". This wasn't some Russian hacker…

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  6. Could you make it 2 clicks to delete mail & picture files to prevent accidental deletions

    I once accidentally deleted all my mail files with a wrong click which thankfully AOL retrieved for me. But since then I have noticed to delete my spam files it takes 2 clicks & I am asked if I really want to delete them but it only takes 1 click to delete my regular mail & files. Could the 2 click & verification be added to those files as well ???

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    Reviewed  ·  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

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  7. go out of business you ******* idiots. This is the worst company I have the mispleasure of knowing. YOIU SUCK SCUMBAGS

    I sapent a hour typing a letter that WAS NOT sent to you but you ******** somehow ****** it up. Do me a favor and go the **** out of business. You have thed worst e-mail I have ever seen. I deleted all my contacts you ******* scumbags

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    Reviewed  ·  1 comment  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →

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  8. I use to be able to enlarge the smilys , know I can not and they are really small

    I use to be able to enlarge the smilys , know I can not and they are really small

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    Reviewed  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

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  9. There is a virus inside the story about the woman waking from a coma.

    You ought to be scanning the links in stories for viruses. This has been happening alot lately. Thank god I have AVG running on my pc and it's been catching them but I still have to scan a lot more.

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  10. screen advertising better before accepting it.

    Please stop posting ads that are in foreign languages. It's very disturbing.

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  11. sexist news items

    How is it that the article entitle "Chelsea Handler under fire for tweet about sen. graham" has the photo that is just a close-up of (presumably) Chelsea Handler's ***? Seriously, get your * together.

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  12. Delete ALL messages

    When I select all msg to be deleted AOL always asks if I'm sure. Of course I'm sure or I wouldn't do it! How can I avoid this annoying msg?

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  13. why do you use such ugly and disgusting pictures in your advertising?????

    Use advertising that is not offensive and ugly to look at!!!!

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  14. DON'T LIKE WHAT HAPPENING TO AOL WAS A GOOD SITE NOT NOW

    I DON'T LIKE THE WAY YOU PEOPLE WANT PEOPLE TO SIGN A OATH LIKE WE ARE IN COURT IF IT HAS COME TO THIS I DON'T WANT ANY PART OF IT. WE ALREADY HAVE A PERSON UP THERE THAT WANT'S TO TURN THIS COUNTRY INTO COMMUNIST COUNTRY AND IT'S SAD LIKE YOU'RE SIGNING YOUR LIFE AWAY BECAUSE OF A WEBSITE RIDICULOUS :(

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    Reviewed  ·  0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Place "recently deleted" after sent so you don't have to go back. Also put back "Save" and "Save as"

    Place "recently deleted" after sent so you don't have to go back. Also put back "Save" and "Save as"

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  16. Make it so I can use my iPad to block email addresses because none of your mobile apps have the option to do so.

    I should be able to use all of the things I can on a computer, while logged in to AOL, as I should on my iPad? That just kind of makes sense.

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    Reviewed  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  18. you should make it possible to prevent ANY mail from being delivered to my in box. I don't want any mail delivered at all.

    There should be a way to be able to prevent ANY mail of ANY kind from being delivered to my in box. I do not want any mail at all.

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  19. You can improve this site by not showing the president's face each and every day!

    Do Donald Trump have stock in AOL.COM? If he is not paying for his face on here, why do I see it every time I log on. You asked my opinion that's it.

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    Reviewed  ·  14 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Delete unwanted folders

    Allow us to delete unwanted folders from our mobile phones

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    Reviewed  ·  12 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

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