AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Why must I push three buttons to get to new mail after I sign in?

    After signing in, I should be able in one click to get to my new mail.

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    Reviewed  ·  72 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. This is my first email account--Have had it since the early 90's. You are making me want to leave by making things so difficult. I'm not

    This is my first email account--Have had it since the early 90's. You are making me want to leave by making things so difficult. I'm not even going to complain about the spam. I really hate the log-in process. I hate the search process that forces me to retype my search keywords every time I click on one in a group that I am looking for. I hate that I can only view so many emails on my screen at a time. I tried multiple times at my office to log in today with no success. (I am the owner,…

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  3. I cannot find my comments profile.

    I cannot find my comments profile..

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  4. I need my daughters aol account turned back on ASAP. I have waited over 4 months. Take care of immediatley please!

    I have wasted over 5-6 hours of my time explaining my case #'s to Sr. Tech (#06293971, #06622993, #06879252, #06878624) to turn my daughters aol account back on (*******) It was explained the account is live on the aagi system and the only slow down was the client conversion from the Verizon acquisition. I was told her account would be turned on in 48 hours. We are past 4 months now. This is unacceptable.

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  6. no "Auto" Sync verizon email on android

    Sync schedule "Auto (when received)" is not available in settings for my verizon email on my android. My aol email has the sync option. help

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  7. How can I stay signed in?

    I am "stayed signed in"signed in on my laptop but on my iPhone I have to sign in everyday which is ridiculous. How can I stay signed in on my iPhone 6.? I do not see any menu options to do this?

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  8. You stink. Your new privacy policy stinks. And you deleted my blocked senders.

    You're awful, AOL. The Oath privacy policy has no privacy. And now you've allowed spammers I previously blocked to continue to spam me by deleting all my blocked senders. You should be ashamed. You should allow me to write you this by email but since you are hiding your email address I am writing this for all to see.

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  9. “how do you remove the 'before you go' re-sign in. Every time should not be happening”

    “how do you remove the 'before you go' re-sign in. Every time should not be happening. I used to look on the AOL home page now I check my mails then, delete, or move them to relevant folder. Then sign out. As soon as before you go comes up I close the window

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  10. Feedback

    Why has AOL stopped providing a place to send "feedback" to AOL?

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  11. Bruises on Women's Faces in Ads

    I do not enjoy seeing altered pictures of people's faces in the ad section. Seeing women with bruises added to their faces is disturbing. If I can't figure out how to stop seeing those everytime I look at my mail, I will switch to another provider.

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  12. Spam Reports

    Make logging in quicker!!! Give us better Spam controls that work!!!!
    Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
    What are you people doing?!
    Email should be simple, fun, convenient, and efficient. NOT anymore.
    Do you want to make people move? Make a bad name for yourself?
    Geez, in this day and age - you should be able to figure this out.

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  14. Traffic

    Been here forever. however, if you cannot or will not provide servers to handle email traffic, then you must provide a bulk move feature so we can move our email elsewhere with a year forward per email. we don't have three hours to get to a single email every day !!!

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  15. LESS IS MORE!

    I have had an AOL account for years. Many things have gone wrong mostly because you are trying to make too much of a simple thing.
    All people want is to get their mail simply and easily..NO FRILLS NO ****, NO EXTRAS. We all have spam filters and spyware on our computers, you are adding all this junk and nothing works properly in the "MAIL" receiving and sending anymore. keep it simple and make what is simple work correctly...…...that is all we ask.

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  16. I need a dark background. Have asked already 50x. Give us a night view at least if you do not allow back ground uploads.

    Please allow us to upload a background, your banner alone is a joke. Google and Yahoo allow you to do that. And if not give us a night view option. I hate a white boring channel. I have asked AOL 50x already. When will it happen?

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    Reviewed  ·  2 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Add a function to recover text deleted in error when composing a message.

    Add a function to recover text deleted in error when composing a message.

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  18. Annoying CNN "news flashes"

    Find a way for your staff to not force their news predilections on my desk top. I find the CNN "news flashes" jumping in leftwards from the right side of the screen to be annoying, insulting and bullying. Can such news (real, fake or other) be delivered only by request or permission received?

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  19. SPAM Filter ??

    Your spam filter regularly moves messages from my kid's high school list serv into the spam folder. I had to turn the filter off, so I wouldn't miss any important e-mail, now the messages get filtered out again. What is going on!!
    And add to the list of blocked mail entire domains, not just individual addresses. Actually you should allow for a list to be imported.

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    Reviewed  ·  43 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Sweep function

    Please add a sweep function to allow all emails from a selected sender to be deleted with a single click. This feature is available in Outlook and some other email providers, and is very useful for de-cluttering an inbox.

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