AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. Deleting by sender

    It should not matter how many emails you have we should be able to search by FROM so we can delete all at once. Example: I want to pull up all HyVee emails and delete all HyVee at one time instead of clicking one by one. This would help keeping the number emails down and less time spent cleaning up emails. ?????????

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  2. Free Speech

    How un democratic, to stop comments on posted articles! Canada and the USA are founded on the principles of free speech! , Yet, since the appearance of Yahoo, it seems that AOL free speech is no more. So Bad, If free speech was not that important I would move to China or Russia. If Yahoo has its way, I may not have too! Our Countries are products of diversity of speech, your suppression of this appalling !

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    Reviewed  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →

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  3. delete aol.com from a compose message

    delete aol.com from a compose message

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  4. Please stop fake news stories that are really Right Wing propaganda/political ads

    You guys are hiding editorials in your headline news. I see it. But I studied journalism and know the difference between opinion, conjecture and actual news. Most people do not. Especially my parents and their friends. I know that. You know that. But you continue to jeopardize American democracy with your partisan news hackery despite Jan 6 and the events that led up to the attack on American democracy.
    Did you guys cancel OAN and bury it? No. You double downed on it and you've exposed as a result.
    But yet, you guys continue with the yellow journalism? ******** guys.

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  5. THANK YOU

    Thank you SO much for returning to your old, wonderful format. nothing is perfect that whoever designed that new format should be fired lol.

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  6. Heads up It looks like you’re trying to access Mail in a different language. You can update your account settings or read more here. message

    Receantly I have beeen getting this message 'It looks like you’re trying to access Mail in a different language. You can update your account settings or read more here.' when I log into my email, I have not changed my language setting and it still says English - United Kingdom, and my Recent Activity bit clearly show I am in england - united kingdom,

    I have changed it to another then back and just dismissed the message but it still keeps coming back up at the top every time I log in.

    Someone from admin/product support in another persons comment…

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  7. Thanks for going back to the previous user interface!!!

    Thanks for going back to the previous user interface!!! Much better

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  8. new format

    It looks like the old format is back! Thank you so much for listening! I'm checking out other email providers, but this may slow me down if the old format stays.

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  9. THANK YOU for giving me back my AOL mail!!!

    Thank you for giving us back the previous format for mail.

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  10. captcha

    captcha is totally obnoxious, itis a ****** system that throws up tiny little blurry images that aren't even interpretable half the time. find a different system. there are others that aren't so cryptic. very irritating and enough to dump AOL after 20 years with you...

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  11. Enable Readability Mode Issue

    Using Windows 10 laptop and Opera Browser, once I choose "enable readability mode" from general settings, and the email format changes over, there is no way to navigate back to original format. The mode isn't built correctly to have a full listing of options in the settings, so once a user chooses "enable readability mode," there is no way to cancel the choice and go back to original format. I verified this with tech support case# 18194719. Please fix. Also, like others have said, the readability mode features fonts that are very small. While they are bolder and DO provide…

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  12. new look stupid and practically unreadable

    The person who decided it was a good idea to change the way the email looks and works needs to be fired. It's hard to read, I have to keep changing to unread mail, lost some of the read messages I needed to go back to, and most importantly I have problems literally reading the texts because of the changes. Fire the idiot and change the mail back to something usable.

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  13. Add word and excel

    Microsoft just deleted - wiped clean some of my word docs, no telling if it applies to previously saved stuff. i'm afraid to look. Please. I know you guys are some of the best. I've be aolemail from the start and refuse to use anything else, but the packaging from microsoft ( i quit outlook years ago) it's the word and excell. is causing an immediate hurt. Be the american patriots I know you are (Yes, i have followed your story) and get us the products we need! I believe in you!

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  14. Options when composing email

    Enable Options that every other mail I've worked with has when composing email such as Options: importance level, Receipts (Read, Delivery), more formating features. Are these available and I don't know how to access these features?

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  15. Call ************ and they will change it back for you, as they did for me.

    Call ************ and they will change it back for you, as they did for me.

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  16. Allow me to

    Allow me to block mail even if they are already marked as spam!
    Att.net allows this on my acct.
    Why not?

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  17. love

    why close my @love.com mail.

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  18. Add homophobia & transphobia to hate speech

    AOL needs to add homophobia and transphobia to what people can report as hate speech! Too often people are allowed to make such comments and they are just as offensive as those made about race, ethnicity, religion or gender. They should be rejected rather than allowed to stand. It creates and validates a hostile environment and world for LGBTQ people! The federal government recognizes violence against LGBTQ Americans as a hate crime! Many companies have policies against offensive language or discrimination against LGBTQ people. Why is AOL behind the times and aiding and abetting such behavior? The people who monitor…

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  19. Downloading all attachments in one click

    Hello,
    Please take it on as a priority to add a button for downloading all the email attachments at once.
    Thanks

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  20. I want to review email file attachment before they are automatically saved.

    Allow user to review attachments before they are automatically saved. As is is now I need to go tot he documents folder, locate the reviewed attachment and delete it EVERY TIME!!!!!!!!

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