AOL Mail


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  2. Deleating e-mails

    I look at e-mails on three devices, i-phone, lap top and desk top. How can I delete an e-mail once and it's gone from all three without having to go to each device separately?

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  3. URGENT: PROBLEM PAYING FROM OUTSIDE THE U.S. FOR AOL SERVICES

    From: **@aol.com
    Dear AOL representative, do NOT trash my 5th email to AOL regarding my payment, be a good professional and escalate this problem to a Supervisor who can help with this problem...

    RESENDING EMAIL THAT I SENT 5 TIMES SINCE EARLY APRIL 2021. PLEASE DO NOT PREVENT USING AOL BECAUSE WILL DESTROY MY LIFE. I USE AO FOR 26 YEARS. LET'S FIND A SOLUTION. I WANT TO PAY, AOL THAT INCREADIBLY DOES NOT ACCEPT CREDIT CARD PAYMENT FROM OUTSIDE OF THE USA.

    PLEASE HAVE A HUMAM BEING WITH HEART AND PROFESSIONAL SPIRIT THERE, ESCALATE THE SITUATION AND HELP RESOLVING

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    Hi there,

    We’re sorry to hear about this situation you’re facing. At the moment, our system does not accept credit/debit cards from outside US, however, you can always register a new account at mail.aol.com in case you’re unable to recover your existing account.

  4. Why do you keep changing my location to New York when we live on the west coast?

    Stop changing our location from the west coast to the east coast.
    We live in Oregon, BUT YOU KEEP CHANGING OUR LOCATION TO NEW YORK...Isn't ANYONE MINDING THE STORE?

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  5. why do you not change for germans the background into german i do not understand

    why do you not change for germans the backround into german i do not understand and im not interested for news in english ... im interested to german news........
    i hope you can do it

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  6. leave it alone! My aol date and subject line switched place

    Went to aol mail today and I clicked on a date box to move a email and the subject box and date box switched places and I cant get them back where they belong. If you did this on purpose I will be switching to gmail. If I can get it back to where it use to be I will continue with aol. Dont ***** with the emails...!!!!! Give us a choice to KEEP what we have or lose us.

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  7. I want to be able to scroll thru all my e-mails, not just the current page.

    I want to be able to scroll thru all my e-mails, not just the current page.

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  8. Why does spell check use British spelling instead of USA?

    Use USA english dictionary spelling rather than the British. Humor, not humour, Catalog, not catalogue. Get the idea?

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  9. Eliminate sender's name on emails.

    How can I eliminate my name from an email that I Forward, Reply or Reply All. I just one the email address to be seen alone w/o my name.

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  10. Delete unwanted folder on PC

    I found that I have a mail folder in AOL acct. that I did not create. I can't delete the folder. Any suggestions on how to delete it?

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  11. aol changes language unsolicitedly

    AOL keeps changing the language of my email account...without even bothering to ask my consent. Any attempt to contact them fails because...aol email contact is inhibited due to Covid 19... while the entire world is working from their home office. About time that aol comes up with a little more credible excuse for ignoring their customers' preferences and needs.

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  12. trash folder

    stop automatically putting my incoming mail into my trash folder. I sjhould not have to go thru the "options" each day to make it stop.

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  13. My e-mail was hacked a

    Please help Someone is e-mailing addresses at least 30 per hour.
    What can I do to stop this?

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  14. Why has AOL Mail stopped working on Edge?

    I cannot get AOL mail to function on Edge. It works fine with Chrome.

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  16. How can I "unseat" in effect my AOL from Internet Explorer, and place it within Microsoft Edge?

    How can I "unseat" in effect, my AOL from Internet Explorer to move it within Microsoft Edge?

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    Hi there. If you wish to use AOL Mail on Edge, type mail.aol.com then after you have signed in, save the link as a bookmark. If you need additional help, message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account, please contact us at help.aol.com

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    Hi there. As we all know, technology is continuing to change and improve. While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2.

    We recommend using the AOL Mail website and AOL email app so we can ensure you’re always using the most secure sign-in technology when accessing your email.

    If you prefer to continue accessing your AOL email on your current third-party email application, including the default email application on your mobile phone, please see details below on how to ensure it’s syncing with the latest secure sign-in method: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in

    Thank you!

  18. Fix the automated message PLEASE!!!!!!!!!!!!!!!!!

    PLEASE improve your outgoing automated message. They asked for the first 4 letters of my email address which I had to yell into the phone 5x before I was connected. Have been a loyal AOL member since 1996 or 1997 and should not have to work so hard to get to tech support. I am never late paying you for my support. Is it possible for you to change, update or just plain fix the automated message?

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  19. Take responsibility

    NO one got back to me! I just want to know were the ml from Verizon is?

    -----Original Message-----
    From: AOL no-reply+aol@feedback-poweredby.uservoice.com
    To: TIM BURNS <****aol.com>
    Sent: Wed, Apr 28, 2021 5:18 am
    Subject: [aol.uservoice.com] Support Request: '“Verizon said it would be sending e-m...'

    ~~~ This email is sent from a ‘no reply’ address, go here to leave a comment. ~~~
    AOL (turn on images)
    aol.uservoice.com
    Status update

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    Support Request

    “Verizon said it…

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    Hi there, can you please write to us at Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com We are unable to offer full support on this platform

  20. Customer service

    I called AOL to cancel a suspect subscription that I came across when my father passed away while going through his finances. He apparently had been paying $7.99 per month for 24 YEARS for services he NEVER RECEIVED. They were AOL support and security. In his AOL profile is showed 0% activated. The man I spoke with was EXTREMLY RUDE AND ARGUMENATIVE. I questioned why my father had been paying for a service he never received or utilized and i stated he had been taken advantage of, the AOL representative AGREED! I requested a refund of some sort and he…

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    Thank you for your patience while we reviewed your feedback.

    We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.

    Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.

    If you still need assistance or have additional questions, please contact our support team at help.aol.com

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