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42 results found

  1. I haven't been able to send mail from my account for about A YEAR. Why???

    I cannot send mail from my email account. Haven't been able to for about a year. All I get is an error message.

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    72 comments  ·  Sending  ·  Admin →
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  2. How to get my name and email address to always show at the bottom of emails I send

    My name and email used to automatically appear below all emails I sent. They have now disappeared. I would like to know how to get this facility back. There is nothing in settings.

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    40 comments  ·  Sending  ·  Admin →
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    To create and set a signature in AOL Mail, please go to mail.aol.com from a PC or laptop then follow these steps:

    1. Under your username, click Options | Mail Settings.

    2. Click the “Compose” tab.

    3. Next to “Rich Text/HTML,” select Use signature.

    4. Enter your signature info.

    5. Click Save Settings.

  3. All of my messages from netscape / aim are bounced back as "suspicious" by yahoo. I've had to change my password twice in two days. Why????

    Get with the folks at yahoo.com and figure out why netscape / aim mails I'm sending are being bounced as "suspicious". I've changed my password twice in two days. You're forcing me to use gmail, which I HATE.

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  4. Pls remove the "Do you want to review your spelling mistakes?" from the Send action

    Pls remove the "Do you want to review your spelling mistakes?" from the Send action. We never had it before, and we didn't miss it them

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    Responded  ·  Product Support responded

    To disable the check spelling before sending emails, go to “Options” under your username and click on “Mail Settings”. From the left panel select “Compose”, scroll down to the bottom of the page and from the “Sending” category, check the box “Check spelling before sending messages”

  5. Email is not delivered to the users Inbox - goes into Junk or Spam folders

    When I address email to more than one person, very often it is delivered to their Junk or Spam folders and NOT to their Inbox. So, they never see my email because they don't often check those folders for legitimate messages. Please fix that - it happens all the time.

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    Responded  ·  Product Support responded

    There are many reasons why your emails might show up in the recipient’s Spam folder. The most common reason is the way the recipient has its spam settings configured. In case he setup his incoming mail filters to allow mail only from certain people, or if he has a content filter to block mail containing specific words or phrases, your emails will be delivered to his Spam folder.

    Although there are no settings you can adjust on your account to change the way an email you’ve sent is filtered on another person’s mailbox, there are a few things you can do to prevent your email from being identified as Spam. For example, avoid using lots of exclamation marks or dollar signs (or other special characters) in the message subject.

    Also many email providers reject messages based on spam reports or a poor IP address reputation. If you are using a…

  6. STOP ADDING '@AOL' ON EVERY EMAIL I TRY TO SEND. IT'S INFURIATING!

    When I send an email, AOL tacks on its own address at the end of the recipient's address, and it comes back as spam! Can't AOL clean up this problem?

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    Responded  ·  Product Support responded

    If you just write the username, the system will recognize the email as belonging to AOL. Please make sure you write the entire email address including the domain in the “To:” field.

  7. Spell check

    In the old form of AOL, when you wrote an email, it would ask if you wanted to review it or send it. it would lighlight spelling errors, It nolonger does that or have spell check that I can find. I need that feature.

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  8. new email account

    how do I create a second (new) email account?

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  9. Why I cannot send mail

    I cannot send or receive emails why? I had to get a cell phone to sign up. Why? Just why? This is not worth my time.

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    Please delete and re-add your account in Incredimail. The incoming and outgoing mail servers require SSL enabled for all ports, and also the username field in the account setup, needs to contain your full email address.

    In case your server settings are correct, open the link below (and sign in if necessary), and make sure the option “Allow apps that use less secure sign-in” is turned ON.

    login.aol.com/account/security

    After this turning ON this option, check if your mail application is able to connect. If the problem persists, verify if the “Two-step verification” option on the Account Security page (the URL above) is turned ON or OFF.

    In case this feature is turned ON, you will have to create a unique application-specific password for each one of your email applications, by following the steps from the section titled “How do I set up 2-step verification?” from the following article: help.aol.com/articles/2-step-verification-s.

  11. Problems With Rejected Mail

    The following is causing LOTS of problems:

    <***@icloud.com>: *.icloud.com[****] said: ******
    Your message from aol.com rejected due to its DMARC policy.

    Not sure what can be done, but I'm contemplating switching from AOL.

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    Responded  ·  Product Support responded

    This email was rejected because it failed to pass the DMARC policy. This policy is used by all major email provides in order to prevent the sending of scam and spoofing emails, by rejecting the emails coming from a server not owned by the domain which sends the email. In case you received this message after sending an email from your AOL address, please configure your Outgoing Mail Server using the AOL SMTP settings outlined in the section titled “AOL Mail POP and IMAP settings” from the following help article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail.

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  13. bizarre email address for me

    my email address is showing "AOL Alert! jjsee@verizon.net". asking why?

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  14. Multiple addresses in from field

    Need a way to use two names in from field so that when the user replies to sender it goes to both addresses.

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    Hi there, we are sorry for the inconvenience this has caused you! The issue was resolved. In case you need help in the future, you can always contact us on Twitter at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/

    Thank you!
    AOL Mail team

  16. Last week, I didn't need a password to access Amazon, now I need one. Can this nonsense end? d hem

    Please with the passwords, I've spent most of the morning trying to access Amazon and you keep asking me for a password. Everyone I give you say it isn't valid. I owe them money and would like to pay what I owe! How do I do that that?

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  17. Two weeks ago I lost the ability to send or receive email on my Android phone & on Outlook on my computer & can't rebuild the profiles. HELP

    I can still use my Verizon.net via the web. Did anything change at AOL? Can you look at my account? Can you help? Thanks!

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    Hi Gregory,

    Thanks for reaching out. Please try generating an app password, which can be found at the bottom of the page under “Account Security.” You can navigate there by clicking Options and selecting “Account Info.”

    Please let us know if you experience any issues.

    Sincerely,
    AOL Product Support

  18. Can I become a member of OAL outside the USA?//

    AOL outside USA membership can it be . Please let me know thanks

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  19. Eliminate sender's name on emails.

    How can I eliminate my name from an email that I Forward, Reply or Reply All. I just one the email address to be seen alone w/o my name.

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  20. My e-mail was hacked a

    Please help Someone is e-mailing addresses at least 30 per hour.
    What can I do to stop this?

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