AOL Mail

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  1. Fix e-mail problem please

    I cannot open attachments to my e-mails. What is the status of fixing this?

    12th ranked
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    531 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  2. For some reason, since Safari updated this week I can not download PDF files or any other attachments.

    For some reason, since Safari updated this week I can not download PDF files or any other attachments. If I go into the old version there is no problem. Please advise how to fix.

    145th ranked
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    5 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  3. attachments

    Please restore the option to download an attachment (especially PDFs) without opening! Thanks!

    161st ranked
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    Gathering Feedback  ·  1 comment  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto Save Attachments

    Give the option to open or save attachments.. I hate that your webmail auto downloads attachments to my devices!! That should be my choice. It should open in either the reading pane of the email, or another window on the browser. NOT TO MY COMPUTER STORAGE. I have to use the email for work and it is truly a pain and inconvenience to have to download all of the attachments and then search for them and delete them!

    150th ranked
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    Gathering Feedback  ·  4 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please show destination Links

    In the old AOL desktop if you hovered over a link it showed the true detination link

    This web based system doesn't do it. Is it possible to reintroduce on the web based system
    ?
    In these days of Phishing, spam and fruad it would be very useful

    161st ranked
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    Gathering Feedback  ·  7 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 161st ranked
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    Gathering Feedback  ·  24 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  7. I CAN NOT OPEN ATTACHMENTS OR DOWNLOAD MORE THAN 1 FILE IN AN EMAIL

    Lately when I open AOL and there are attachments to open i can only open one attachment and then i have to log out and re log in and open the email again and open the 2nd and then repeat to do the 3rd or 4th etc. this is annoying and was never like this, why can we only open 1 email with an attachment ???

    173rd ranked
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    9 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for reaching out. There’s a known issue with Safari 14.0.1 on OS 10.14 where a security update broke attachment uploads. Can you try using another browser to see if it resolves the attachment issue? If it does not, please let us know so we can troubleshoot further.

    Appreciate your understanding.

    Sincerely,
    AOL Product Support

  8. view attch file in browser without download

    As other email open attach file without download in browser then why your site does not allow this facility

    173rd ranked
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    Gathering Feedback  ·  5 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  9. savings email attachments

    Need an easy way to save attachments without having to download, open preview, then save to designated folder. MacMail allows a one-step 'save' click to accomplish this when viewing the email

    212th ranked
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    Gathering Feedback  ·  4 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Attach" function is not working suddenly in my email

    I have been able to attach things to my email for the last - what? - 30 years? but starting Sunday my "attach" button doesn't do anything. Any suggestions would be great!

    357th ranked
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    10 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ordering attachments

    I tell a story with my attachments; until recently, they were received & seen in the order by which I selected each attachment; now they're all out of order, and displayed in clumps rather than in a series. There's nothing in "options" or "preferences" for correcting this.

    357th ranked
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    4 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  12. cannot open attachments

    IS ANYONE WORKING ON THIS PROBLEM? IF SO, WHY IS IT TAKING SOOOOO LONG TO FIX THE ATTACHMENT PROBLEM?

    After opening an attachment in an email, I cannot open another attachment without logging out and back in again. I have to do this for EACH attachment. I AM SICK OF THIS!!!!! IT HAS BEEN GOING ON FOR MONTHS! I want to know when this will be fixed!!!!

    432nd ranked
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    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  13. stop the trash I do not want my children my spouse to see it. NOR do i want to see it.

    stop the ads please. NO child should have to see those ads popping up...no adult should have to either....please please stop the disgusting ads.

    432nd ranked
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    Merged  ·  0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  14. For once in your business life stay neutral on an election. Stop the anti President Trump/Pro-Biden news postings

    I've been with my AOL service for 22 years. I still use this address as my primary e-mail. Every four years it never ceases to amaze me how you can be so pro-Democrat. For one election, could you please be Non-biased? Thank you from a long-time AOL Member.

    531st ranked
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    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Open attachment

    My attachments won't open when I access my email via my phone. Why? And help!

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    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Increase size of Attachments

    It being the year 2020 and me having AOL for the past 36 years, I find it absolutely ridiculous that anyone cannot manage to send an attachment that is over 25 mb. ANY OTHER company who affords people an email account can send files much larger than this, which usually amounts to very few pages - IF THERE ARE NO PICTURES, and if there is a picture, ONE LOUSY PAGE. How can you even begin to entertain the thought that you are keeping up with technology. Tand if there is a picture, ONE LOUSY PAGE. How can you even begin…

    531st ranked
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    1 comment  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 531st ranked
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    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't send attachments from email.

    My ability to send attachments of any file type recently stopped and the only ting that goes through is a partfile.o icon. This is true for drag/dropped attachments and ones chosen through the ATTACH button. Any idea ho to correct?

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    5 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  19. How can AOL.com mail open .docx attachments without first downloading? Please advise. Thank you.

    Unlike IE, AOL.com mail fails to open .docx attachments using Firefox, without first downloading these files. How can this be fixed? Please advise. Thank you.

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    Gathering Feedback  ·  0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  20. dropbox

    On mobile AOL mail, it does not offer the option to surf Dropbox for files. It will only allow a very limited set of folders on my phone. Please add this functionality.

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    Gathering Feedback  ·  0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
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