AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. There is no way I can check for spelling for my mail

    There is no way to check for misspelling when I log on to mail and then go to compose like you said to click on for misspelling before I send it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    To enable spell check go to Options—>Mail Settings—>Compose—>Sending section—> enable Check spelling before sending message.

  2. links are not showing up blue in sent emails

    need links contained in email sent to be clickable by receiver to go directly to a linked website

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    To send emails with hyperlinks, please go to compose, select the words that you want to sent as links, then click on the link symbol from the toolbar. A new window will appear and in the second field paste the URL.

  3. Logo in my email signature

    I had a logo (jpeg) in my email signature and that has recently disappeared and I don't see how to reinsert it--has that option been taken away?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    We wanted to follow-up with you, we are working on increasing the limit for the signature.

    If you have a longer signature, please make sure to remove some characters.

  4. add to dictionary

    My last name continually is flagged as a typo, and I have never been able to add it to the dictionary. Others email programs like gmail have this option to add to the dictionary.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    AOL Mail does not have this feature, however, you can do this from your browser. Here’s how: right-click on it, and select Add to Dictionary.

  5. Composing emails

    Would like to see a button where we can select an out of office with dates we will be away, and also have a signature place where we can include a phrase that goes out with our emails. Used to have this with Verizon, now its not available and I miss it lots. Can you do this? Many thanks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to delete old spam email addresses

    I have reached my limit on blocking spam email addresses I would like to be able to delete the old addresses so I can add more how do I do that

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to us.

    You can delete old spam email addresses by hovering over the email address that you want to erase and click the “x”.

  8. cannot change default color

    I cannot change the default color for composting. Please advise. The little ink pen does not work.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you want to change the default color when composing emails please go to Options→Mail Settings→Compose→Rich Text / HTML.

  9. Why does spell check use British spelling instead of USA?

    Use USA english dictionary spelling rather than the British. Humor, not humour, Catalog, not catalogue. Get the idea?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  10. slow AOL

    At some point in everyday AOL slows to a crawl - 2 - 3 seconds for a keystroke. It is impossible to get anything done. What is the problem?
    If this is not corrected I and many other will choose another email platform.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Most latency issues are due to software being out of date. I would suggest trying another web browser such as Chrome or Firefox.

    AOL Product Support

  11. I follow the instructions for creating a signature block and save it per instructions. However oftem it is deleted for some reason and I hav

    I follow the instructions for creating a signature block and save it per instructions. However ofte it is deleted for some reason and I have to recreate and save. How to fix??

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    We notice this behavior when an outdated web browser is being used. I would suggest checking for the latest browser update or trying Chrome or Firefox.

    AOL Product Support

  12. Old Account

    I have social media and some MMORPG accounts that I have not played in a good while. This time spent away has made me forget some passwords, but I have also forgotten about my email as the recovery.

    Is there anyway this can be done? This is my account. It's tamashi45@aol.com.

    Are there security questions in place? This account was made when I was a child.

    It should have an email to reset a password from myspace received within the past week.

    Thank you for any information you can offer,

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum.

    Please contact our AOL Customer Support team at 1-800-300-5017 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)

  13. give me back the insert button for composing

    I want my compose insert button back

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  14. Compose

    I haven't been able to COMPOSE new email for a while. How do I get it back!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  15. 50% of my emails are frozen and I cannot scroll up or down - why?

    50% of my emails are frozen and I cannot scroll up or down - why?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  16. overtype

    How do I turn off overtype in aol email?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  17. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for contacting us. You should be able to do that. Try clearing your cookies, cache and history and then try again to copy and paste the picture.

  18. WTF are you idiots doing...used to be able to move emails into folders...now you can't. What ******* programmers do you have there...oh les

    How about returning the features to what I had 2 days ago. WTF are you doing...first lost an email worked on for about an hour that wanted to save draft (technically difficulty...try later...then that fking email disappears. Thenb you cannot move email from IN folder to folders - what's next...cannot send fking email! Get your act together, or we canceling subscription.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mail screen shrunk on rt side for no reason ..pls restore screen size

    SCREEN SHRUNK on rt side all of a sudden ..what is wrong ? Pls restsore screen size to reg size page on aol mail

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.

  20. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base