AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
538 results found
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Problems with Thunderbird, Outlook and other mail clients
I can see my mail on AOL.com/inbox, but what broke POP3 email fetching for verizon.net addresses? Please check on this and fix it if possible.
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PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?
Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.
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I wanted to generate a third party app password but "Sorry, this feature is not available right now!"
Am I doing something wrong? Do I have to wait until the feature becomes available? How long do I have to wait?
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Allow Users Responsibility For Their Account Passwords
I am sick of your ***** system not allowing users to set my password to what they want by giving ***** notices saying "Your new password is too similar to your previous password" or other such messages. I understand that you do this for security, but as the account owner I want to set my password to what I want and so long as I have not been hacked my password is still safe no matter what it is even if it was the exact same as the previous password. STOP MAKING THINGS MORE DIFFICULT FOR USERS BECAUSE YOU WANT…
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Let ``read'' messages stay in New Mail until I delete them!
Do NOT delete New Mail as soon as a message is read! This is very annoying and does not happen in gmail, which I prefer. Allow the user to hold the message in New Mail, delete the message or send it to Old Mail. Otherwise keep all New Mail messages until the USER moves them. I spend an hour a day searching for messages in Old Mail that I want to keep after I read them.
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Why doesn't AOL "remember" me?
Why doesn't AOL "remember" me. I click "keep me signed in", which supposedly is teh replacement for "remember me". But I also later sign out, of course. It doesn't remember me when I return.
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WHATS THE POINT OF FEEDBACK WHEN NO ONE RESPONDS ? LOUSY CUMSTOMER SERVICE !
PUT CONTROL OF MESSAGES BACK INTO HANDS OF USERS ! STOP SENDING MESSAGES TO 'OLD EMAIL' FILE EVERYTIME A USER OPENS ONE. ....AND ALL THE ADDS ARE DISTRACTING AND INFRINGE ON USERS PERSONAL SPACE !!!! YOUR PRODUCT STINKS...FIX IT !!!
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By not changing
Here is a idea as old as the hills and still rings true till this day.
HOW ABOUT NOT FIXING SOMETHING THAT IS NOT BROKEN.
See I use AOL because I love it. I have had it for years. I hate Gmail Yahoo and All other email sites. I love this one and I don't see anything wrong. I know if you change it then you'll start throwing ads popping all up and bull like that. Seriously you know you have to pay for it somehow. Save your money Sit back and relax you have done a great job so… -
Automatically delete emails that older than 60 days
Allow individuals to set a time after which emails would be deleted, i.e. 60 days.
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view
i would like to view the messages WITHOUT actually opening the messages.
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Changes to 'Today on AOL' news feed
When I open a news item on Today in AOL it changes to a page that does not allow me to open any photos and has awful music playing or someone talking about a totally different subject than the news I want to read.
I hate the new changes. If there is no way to change this I'm off to Yahoo.
After 23 years of being a faithful AOL customer maybe it's time to move on!!!! -
My aol mail stopped working in a 3rd party consolidation app, citing settings - gmail, hotmail, outlooketc still work
Aol stopped working in my blackberry hub + services - "can't authenticate, check settings (in AOL) and try again" All my other emails work, the app doesn't integrate either. Please put specific directions in help for settings to allow my aol mail to work again. The App for android is untenable - no flexibility at all for intra-device organization, cumbersome GUI.
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Deleting emails.
Is there anywhere in settings to change how emails are deleted?? I have 50K+ emails to delete because I can't figure out an efficient way to delete them. Please fix!!!
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Please reconfigure MAIL so that unread, or marked unread mail, can be aggregated together easily.
Please reconfigure MAIL so that unread, or marked unread mail, can be aggregated together easily.
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Downloading Saved Mail?
You use to let people save the old mail to our systems if we liked. I would like to save my old mail to my system and not have to get on yours system every time I am looking for some thing in my old mail and use up the space that you give me for old mail on your system.
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addresses not being blocked
I have BLOCKED addresses, however I CONTINUE TO GET EMAIL from these blocked addresses! WHY? And the amount of spam on AOL is absolutely RIDICULOUS! If I block an address i should NOT get ANY EMAIL including SPAM from the blocked address.
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STOP Spam mail!!!!!!!!!!!!!!!!!!!
Why have a "Block All Senders Except Contacts," if it DOESN'T WORK??? Even after checking the box I'm STILL getting bloody SPAM MAIL! Every SINGLE day, several times a day, I have to delete unwanted SPAM MAIL!!!!! AOL, do SOMETHING to make this STOP!!!!
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leave the mail I have read and saved in the new mail folder
Please leave the mail I read in the received mail folder not the read folder.
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How do I remove the AD from the top of my New mail.
Remove AD from top of my new mail.
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Saving emails on my PC
Why can't I save my emails to my PC and not have to sign in if I want to read one I saved. The old system was so much smoother and easy to use. Thanks.
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