AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. I am french, and my AOL application is now in english! Why?

    From yesterday, my AOL application is in english.
    before it was in french!
    Why?

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please delete your bookmark for AOL Mail, then go to mail.aol.fr and sign in and bookmark the page.

  2. calendar

    The only way I can bring up my calendar is to go to keyword "calendar". If I click on the calendar icon, it takes me to the welcome screen.

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  3. why am i getting ImgSync from image8.pubmatic.com

    why am i getting ImgSync from image8.pubmatic.com

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Put Delete boxes below the word Delete --- not at the other side of the page !!!

    Put Delete boxes below the word Delete --- not at the other side of the page !!!

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    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  5. Why do I have to input an email address in order to block spam? I don't want to open **** to ge the email address.

    I am not going to open **** in order to get the email address to block it. You want me to open ****, not going to happen.

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  6. Who cares about looks when things don't work.....

    How about fixing the on going problems AOL has, instead of playing with the look of email, like repairing your site so that people can make comments and access their comment archives.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re sorry for the difficulties encountered while trying to participate in the AOL community. The comments section is located at the bottom of the articles under Conversations. You can view all your posts in your Profile under Latest Activity. To view your Profile, click your Name in the comments section, then choose Profile.

  7. this page cannot be displayed

    i am always getting cannot be displayed when accessing my email through internet explorer

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. STOP "ENHANCING MY EXPERIENCE" *******. Since you became OATH nothing but **** happens. I can't even SAVE AS DRAFT WITHOUT LOSING THE POST

    The title describes it.

    Here it is again for the "GENUINENESS" at OATH:

    STOP "ENHANCING MY EXPERIENCE" ****. Since you became OATH nothing but * happens. I can't even SAVE AS DRAFT WITHOUT LOSING THE POST

    ****, *, ****.

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    4 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  9. Recently I received a call regarding my email address. Apparently someone tried to open an account using my email and telephone number.

    How can I avoid this happening in the future? I have changed my password, and so far have not had any problem. However, what do I do if this happens again!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    The call you received might have been someone posing as an AOL consultant and claiming to help with problems relating to passwords, hackers or other technical issues. What they really want is to find out your AOL password and other personal information.

    Remember, AOL Customer Support Team Representatives will NEVER ask you for your password. If you suspect someone is posing as an AOL consultant, do not give them any of your personal information (name, address, password, social security number, bank information, etc.).

    If you get a phone call from someone asking you to provide or confirm any of your personal information, immediately hang up and call your financial institution. If there is a genuine issue, your financial institution will be able to assist you.

    For more information about this, please check the following help article: https://help.aol.com/articles/aol-tech-support-scam-faqs

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    On the calendar, right-click the event that you wish to delete, and then click Delete.
    Click OK to reconfirm.

    In case of a repeating event, to delete the single occurrence, click Delete This Event Only. In order to delete all future occurrences of the event, click Delete This and Future Events.

    If the issue still persists, please email them at aolmailquestions@aol.com.

  11. You need to answer your phone calls or give us a number that may someone will pickup.

    I bought a 4x8ft indoor outdoor carpet , the seller said it was at my door on 9/13/18 , I was home all of that day and there was not any carpet received that day or any other day, Were is E BAY with your satisfaction
    guarantee, you should replace or refund, Or shall I take my buying products to Amazon

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    While we do our best to provide the most relevant information and solutions to our members, we can only provide assistance for AOL, or one of our other products or services.

    We recommend that you contact Ebay for assistance.

  12. how do I email a website you use to have a heart and all you had do do was click on e-mail website and off it went now I can't figure out ho

    how do I email a website you use to have a heart and all you had do do was click on e-mail website and off it went now I can't figure out how to do this

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    0 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  13. Why aren't the news pictures downloding for me to see????

    no news pics showing on the news feed?????

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    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  14. We're glad you're here

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    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you are able to sign in and read your mail, however, you’re not receiving new mail, there are a few things you can try to fix the problems.

    Check your filters:

    Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you’ve created to make sure your messages are correctly organized.

    For more information please go to: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail

  15. Need help disabling "Away" notification. Activated it before I went away last week, don't know how to turh it off.

    Need help disabling "Away" notification. Activated it before I went away last week, don't know how to turh it off.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Here’s how you can disable Away notification:

    1. Sign in to mail.aol.com

    2. Under your username, click Options | Mail Settings.

    3. Click the “General” tab, if you’re not already on it.

    4. Next to “Mail Away Message,” select No mail away message.

    5. Click Save Settings.

  16. pin aol mail to task bar ?

    tell me how to pin aol to my task bat ? ty

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    To pin AOL Mail to the Taskbar, simply navigate to the site in Internet Explorer, click and hold the icon to the left of the URL in the address bar, and drag it to the Taskbar.

  17. Automatic completion of e-mail address

    Automatic completion of e-mail address from address book when composing a new e-mail. Where is this facility now
    It used to be automatic, now I have to remember the full address every time .

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Distribution lists

    I would like to be able to edit and mange distribution lists on iPad. I can’t see any way to edit a list once it is created.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can manage the distribution lists by going to mail.aol.com from a desktop computer.

  20. Where has my New Folder side bar gone where I can create a new one gone?

    Where has the New Folder side bar gone that lets me name an additional folder?.

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Sounds like you need to resize the panel. Here’s how: hover over the line separating the panels, click on the arrow that appears and drag the arrow so the panel is the size you’d like.

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