AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. fix -- finally!! = never ending aol errors = again & again & again !!!!!!!!!!!

    An error occurred while retrieving your messages. Try again.

    -- THE NEW AOL = PHEW WWWWWWWWWWWWWWWW

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    44 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow me to send emails

    Whatever is happening with the emails this morning, I cannot send emails and I am being told there is a technical problem try again. I cannot send or receive at the moment.

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    18 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  3. Error loading Address Book

    what happened to my contacts?

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    33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Difficulty sending e-mail

    I am receiving "experiencing technical difficulties" when I try to send an e-mail. This occurs create an original and attempt to forward emails.

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    Completed  ·  201 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  5. bulk mail

    I teach at a university with 250 students. Previously, my account was "white flagged" so I could email all at once. That has been removed. That is unacceptable for me and my 250 students, and we will all be forced to leave aol. I understand the spam problem, but you need to reinstate some methodology to differentiate genuine users from spammers. I don't want to leave AOL, but I will have no choice.

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    Completed  ·  169 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sign in
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    93 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sign in
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    Completed  ·  99 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. What's up with AOL, can't sign in!

    What's up with AOL, can't sign in!

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    18 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sign in
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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. How about fixing your mail system. Everytime I try to forward an email or send a file I keep getting "we have encountered an error please tr

    Everytime I try to forward an email or send an attachment I keep getting error messages "We have encountered a problem please try again"
    I'm to the point where I'm ready to walk awy from paying $18.99 a month for nothing

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    Completed  ·  56 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't send emails with an attachment...!!!

    Trying to send a email with an attachment -- get "error" report... "Try again later"...

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    15 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Product Support responded

    We apologize for the inconvenience this has caused you. The issue should now be resolved. Thank you for your understanding.

  12. When I try to access my calendar I get this message: You are no longer logged in. Please log in again.

    When I try to access my calendar I get this message: You are no longer logged in. Please log in again.

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    Completed  ·  56 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  13. Calendar reminder problem

    Reminder notices not alerting me in aol email like it has always done.

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    Completed  ·  57 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sorting email function by date or newest first has stopped working

    After logging in and out of AOL multiple times seeing a message my mail was unavailable, I get in and my email sort is stuck on oldest first. Where I used to be able to click on the date bar to sort, it is no longer responsive. Settings has nothing available to set how mail order is seen is seen

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    26 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  15. Sign in
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    17 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sign in
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hyper links or Hyperlinks

    Hyper links - When I copy & paste a url into an email, it no longer turns into a clickable or tapable link for the recipient. How can I fix this?

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    Completed  ·  21 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  18. Lost the ability to choose a theme in mail

    Can't choose a mail theme anymore....just gives me 1 option...AOL standard

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Product Support responded

    Thank you for your patience while we investigated this. The issue is now resolved, please sign out and sign back into AOL Mail.

  19. An error occurred while retrieving your messages. Try again.

    Another again problem with mail. Can't depend on AOL for mail.

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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. and once again your email is down and I am unable to access my account . . this seems to be happening every week can you please do something

    and once again your email is down . . this is happening all to frequently . . do you think you could fix this problem?

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    1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
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