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Spam Settings

This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.

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Tom shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Gathering Feedback  ·  AdminProduct Support (Product Support, AOL) responded  · 

Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Please can we have a quick option to block email. I get so much junk on my aol account, can we not right click on the address and have a drop down box with 'block email' option as other email providers do. I a moving away from aol due to the volume of spam I am receiving.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Due to recent adjustments? You apologize for the "inconvenience"? C'mon AOL, you can do better than that. Drop the corporate doublespeak. Make the spam filters workable.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Really, AOL. Been with you since you started out as a dial-up and I have to wonder, do you want us to leave and go to Gmail? The changes to the spam settings are ridiculous. You have to individually put in an address to block. Why doesn't the * character work? Why isn't there a feature to let you select whatever is in the spam folder and block those addresses en masse?

  • Thelma McAmis commented  ·   ·  Flag as inappropriate

    I am getting all kinds of junk email in my inbox. I do not know what you have done but this has been happening for the past week. Please fix the problem I do not want all this mess of junk email and I have not changed anything on my settings so someone there must have.

  • Katharina commented  ·   ·  Flag as inappropriate

    I shall now assume that you have big earnings by selling your users ID's. But we, the users, can o longer block anything because of your new systems controls. Well, since I only received 56 SPAMS in the past 24 hours and 54 SPAMS in the prior 24 hours. All of the SPAMS that I receive include 10 to 20 percent of ****** messages. Does anyone on your end need to know how to harden their ***** or want to feel a hot women between your legs....I DON'T.....I am a women!! BLOCK ALL THE SPAMS FROM YOUR END, SINCE WE CAN'T DO IT. Thank you very much for your fantastic NON-Consideration!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    My other e-mail @sbcglobal.net, has a feature where you can highlight ALL the spam e-mails IN THE SPAM folder, then right click; and it gives the option to 'block all senders'. Very easy and quick, instead of your way. Spammers that change their names are still a nuisance, but it helps get rid of them QUICKLY without a bunch of doing it one at a time, like your method. Could your IT genius's look into something like this? Copy, Go to mail settings, Paste, for each e-mail is asinine.

  • Mike commented  ·   ·  Flag as inappropriate

    How about resetting the filters to allow blocking entire sites. Blocking a single email address from a website of spammers with millions of potential names to choose from is useless, as they send each new mail with a new addressee name.

  • Anonymous commented  ·   ·  Flag as inappropriate

    WHY is there SO MUCH spam coming into my main mailbox now? Holy cow - I just cannot stand it!! I can't find stuff I need because there's so much unnecessary spam mail! HELP!!

  • Georgia commented  ·   ·  Flag as inappropriate

    I keep getting **** emails from this ********* site. The addresses change daily and it's awful. I can get up to 10 plus a day. I have never visited any of these ****** sites ever. I block these addresses but what's the use?????? they change the stupid email address every day. This is harassment and abuse . can't you stop this from happening? how did they get my email address anyways?

  • Kenneth Hankinson commented  ·   ·  Flag as inappropriate

    My "Block mail from addresses I specify" was working yesterday Friday 13th, today it will not allow me to "Block mail from addresses I specify", Like other comments, I am surprised AOL has not rectified this irritating problem. Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom.
    Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify. That is something all the AOL members are furious about, it just will not work.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Provide AUTO BLOCK AND DELETE on SPAM Option- I Have received Thousand of emails from *******@***** and have to Manually delete each one...No WAY TO BLOCK

  • Anonymous commented  ·   ·  Flag as inappropriate

    Make it easier to avoid content I don't want. It should be easy, transparent and not require ans IT degree.

  • Anne commented  ·   ·  Flag as inappropriate

    recently I lost email from my inbox. So much gone. but I have some from 2014 and from other years that were kept in it.

  • stephanie erickson commented  ·   ·  Flag as inappropriate

    I am trying to stop getting emails from the address "newsletter@". The last portion of the address is always different. How do I block everything that comes from "newsletter"?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm recieving threats and offensive spam in my spam box. I feel my account may have been hacked. What do I do? Thanks

  • Kenneth Hankinson commented  ·   ·  Flag as inappropriate

    "Block mail from addresses I specify" box but emails from those addresses keep coming. I cannot insert my spam emails into "Block mail from addresses I specify "It works sometimes, but most of the time the Block mail from addresses I specify" will not carry out the task.Hope you can remedy this, as I am receiving more and more each week. Regards Kenny

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