How can we improve AOL Mail?

Spam Settings

This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.

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    Tom shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Gathering Feedback  ·  AdminProduct Support (Admin, AOL) responded  · 

    Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Cancel your AOL account folks because AOL will do nothing about the SPAM you are getting and just so you know, they block certain domains and there is nothing you can do about it! So you are not even getting all your emails!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Cancel your AOL account folks because AOL will do nothing about the SPAM you are getting and just so you know, they block certain domains and there is nothing you can do about it! So you are not even getting all your emails!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I have been receiving many more SPAM and inappropriate emails lately. What is going on with your firewall (or lack there of). Please improve your Security.

      • Sue Logan commented  ·   ·  Flag as inappropriate

        Am receiving up to 5 times the # of spam messages as I am email, many of which appear to be pornagraphic which I don't open. What's up?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Stop the Spam .... this is forcing me out ..... been here since the beginning and don't remember ever this much getting through to my inbox. My phone pings repeatedly .... each day with spam that hasn't been filtered out.

      • Troy commented  ·   ·  Flag as inappropriate

        CLOSE MY ACCOUNT AND DONOT REACTIVIATE IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        From the verizon migration to AOL "Those that go with the AOL Mail, can keep their email address and get some features associated with that service, including more storage, access to spam filters and virus protection, and the ability to send texts and instant messages from the email inbox, and send email attachments up to 25 megabytes in size. The AOL Mail migration could “take several hours” to complete"

      • Anonymous commented  ·   ·  Flag as inappropriate

        I think they are in violation of what they said that we as Prior Verizon customers would have access to with the change to AOL... While this story says we had an option to take our email to other providers I did not get that option I was sent an option to tell them what addesses I wanted to keep in AOL heres where I read about spam: https://www.multichannel.com/news/verizon-dropping-its-email-business-411568

      • Anonymous commented  ·   ·  Flag as inappropriate

        Absolutely ridiculous. My email account was transferred to AOL from Verizon. I had NO choice.. So this is BS to remove the Spam block from our accounts. I opened my email today and 146 in there. They keep coming from the very addresses we put in that spam filter box. There are not enough hours in a day for me to sit and copy paste this ****. Shame on you

      • Anonymous commented  ·   ·  Flag as inappropriate

        No worries Julia, we are all in this together. It is a shame that AOL does not care about its customers.

      • Julia commented  ·   ·  Flag as inappropriate

        Sorry.to Feb 4 poster:
        .I did not mean to flag U...was trying to ......AGREE ........
        Anonymous commented · February 04, 2019 12:29 · Flagged
        Here is some feedback, HEY AOL GO F YOURSELF!

      • Julia commented  ·   ·  Flag as inappropriate

        This from AOL is a lie...does NOT work to block mail:
        In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam."

      • Anonymous commented  ·   ·  Flag as inappropriate

        AOL will do nothing about the spam you are getting and look at all the comments here that are removed deleted etc... AOL trying to hide the fact that most users are ****** off because they created the spam problem and will not FIX IT! Cancel your AOL account NOW!

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