Spam Settings
This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
Tom
shared this idea
Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
1440 comments
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Corneille
commented
can't acces spam on one of my accounts. It just won't load
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Anonymous
commented
quit putting mail marked as not spam back into the spam folder. This is beyond stupid....I am now posting this same "feedback" multiple times per week as you haven't done a **** thing to correct this issue going back to the late summer of 2019. Pull your head out of the sand and fix this extremely basic issue
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Anonymous
commented
Make it easier to add "block spam". By the time I get to the page where I can add it, It would have been done and on to something else under the previous method.
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Althea Banjoff
commented
Some way to stop all the spam. Some ads are duplicates. From reading other comments, it looks like AOL has no control or knows nothing about the control of spam.
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Anonymous
commented
I recently emptied my aol spam account, now all the spam is coming to my regular mail. I have to go on aol several times a day to keep it manageable. I hate to go to another email after all my years with aol.
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Anonymous
commented
The spam mail I receive sucks, tons of it because made a change. I guess it is time to leave AOL
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Anonymous
commented
I receive numerous spam emails each day, and I have already marked them as spam. Most of this spam starts out with the same address, that is: newsletter. and after the dot the rest of the addresses are pretty much all different. Unfortunately, intermixed with the spam messages are legitimate emails from people who are contacting me for the first time, so the computer sends them to spam. It is then necessary to comb through all the spam to find them.
Suggested solution: Rather than having to copy and paste each address and then go to "Block unwanted email" and then enter each address, how about AOL creating this option? On the screen where spam is listed in my mail, add an option button that says "Block this address" just as you now provide a "Delete" button. Then we can just highlight the spam address, click "Block this address" and it would automatically be added to the list of blocked emails, and it would no longer be necessary to copy and paste the address under the present system of having to go to "Mail" and then to "Block unwanted emails". That would permit a much easier way of dealing with unwanted Spam! PLEASE provide your customers with a better system of dealing with Spam.
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Anonymous
commented
rstaxi@aol.com keeps going to my spam. Its not blocked and tech support says that this is known issue. Othe email's are also not going to me. They seem to be when sent from a group message.
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j
commented
Pls do something to stop these vulgar disgusting spams. I received hundreds of them a month - all from outlook.com , and there is no way to block a domain in your spam controls. Will close AOL account if things don't improve
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Alaric
commented
More spam coming in today.
Hey, thanks a bunch. -
Alaric
commented
Thanks for spamming me today *******.
Worked fine the way it was. -
Anonymous
commented
Waaaaay too much spam -- now in the regular email que as well as in the Spam folder. Apparently, AOL is perfectly content to let its loyal users be deluged by Spam. Maybe I should just quit AOL.
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Anonymous
commented
My Spam isn't spam so often. My sister's emails go to Spam. We have the same last name,
so how could you think it's Spam. Also companies I've ordered from suddenly are in Spam. -
Anonymous
commented
here's an idea... atop the *** spamming! really, do it! i'm a woman in her late 60's and I really don't care that 'kevin is rock hard waiting for you to look at his pics' or Sandra is 'hot and wet wanting a three way with you' or the rest of the *** spam! it's bad enough you allow the scams to go through.
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Nancy
commented
Please let us to be able to block obscene spam. I try to unsubscribe but it doesn't work for long. Keep getting obscene mail from *******@**********
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Anonymous
commented
why is spam mail in my regular mail especially when it is not even sent to me in the first place and it is of a pornographic nature which offends me very much. You need to filter your mail system better.
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Katharina
commented
Although I do not as yet have 1000 blocked e-mail addresses - although I could have already entered about 7000+ addresses to be blocked - WHY AM I STILL GETTING MESSAGES FROM THE BLOCKED ADDRESSES - EVEN IF YOU INTELLECTUAL IDIOTS SEND TO MY SPAM FOLDER????????? I D O N ' T W A N T ******/PORNOGRAPHIC MESSAGES. Are you too stupid to understand what I am telling you????
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Andrew N Backway
commented
Your manual instructions DO NOT work. Supposedly blocked spam still arrives.
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Susan Haskins
commented
***** EMAILS
Instead of sending the ***** emails I get to spam, they should be auto-deleted so I don't see them at all. My email was hacked in August and I still get these emails in January. It is a cumbersome process to get rid of them. You should be able to develop an algorithm to look for certain words that are vulgar. -
Anonymous
commented
Return the ability to filter egregious spammers. It takes an inordinate amount of time to manually winnow out the spam bots that used to go directly to my deleted folder. I didn't notice any reduction in what I'm paying for AOL when that handy feature disappeared.