Spam Settings
This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
Tom
shared this idea
Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
1454 comments
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Anonymous
commented
WHY CANT YOU FIX YOUR BLOCKING OF UNWANTED EMAILS? I RECEIVED UNWANTED SOLICITATION EMAILS DAILY AND THE BLOCKING DOES NOT SEEM TO WORK...WHY?
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Stan
commented
3/24/2020 What aol accts do the custom spam settings work on ?? Your response to the above 1st Ranked comment that spam controls don't work, doesn't make any sense. Your response to fix the issue, is to do the exact same thing the user is doing that does not work. Please respond
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Matthew
commented
I have never received an email that contained emojis in the subject line that wasn't spam. MOST of my spam has them. Please create a way for users to block all emoji subject lines immediately. I get 30+ spam emails a day and nothing I do ever has any lasting effect.
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Cristina Olivera Chávez
commented
Un usuario de Aol esta ursupando mi identidad. Usa Cristina Olivere Chávez y como correo Electrónico usa ColibriR@aol.com.Tengo las pruebas fisicas en un documento que ha falsificado.
Falsifica los comunicados, invitaciones, pide donaciones, promete regalos o sea agrega eso en las invitaciones que hago para los Concursos de la Organización Mundial de Trovadores o las invitaciones para que participen los Escritores en los libros electrónicos que hacemos gratis.
Por medio de antologiascolombouruguayas y antologiahuellas. Está gravemente perjudicando mi identidad al ursurparme, ya que se pierde la confianza creando un caos. Robo de identidad es un crimen que esta cometiendo ese usuario de Aol que tiene como correo electrónico
ColibriR.@aol.com. y usando mi nombre en internet con ese correo al ponerse Cristina Olivere Chavez. Por favor ayudenme la corporación de Aol es gigante yo nada puedo hacer. -
JUAN
commented
Simple question to AOL/Verizon......IS ANYONE ON STAFF LISTENING TO OUR COMPLAINTS!!!!!!
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Morgan McGurk
commented
Your spam filters are useless.
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Anonymous
commented
pearlfeet, eliminate them, don't send product after 3 months. Pair of $50 boots, really???
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Eric
commented
In the past couple of weeks I clicked on "Spam" to get rid of a spam/scam email AFTER I put it in Mail Settings/Spam Settings as "Spam", only to get a pop up that stated, "If you want to unsubscribe to..." WTF! That's why I noted the email as SPAM! Put it on the AOL Spam List then delete it by denoting it as Spam. When I click on Spam (upper right side of email), I mean it to be gone FOREVER! It should not have a suspicious pop up regardless if it comes with AOL's blessings or not.
When I click on Spam, BE GONE WITH IT, NOW!!!
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jean
commented
I have done everything to block the garbage *** mail and I still get 15-20 a day and I have never gone on any of their sick disgusting sites. How can I stop them.
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Anonymous
commented
An email address of mine is NOT SPAM, yet it give going spam when I receive an email from the email address. How can I reverse this?
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Anonymous
commented
In the OLD VERIZON MAIL, I could create a filter that would counter act this spam issue by directing the mail automatically back to inbox. That is not an option with AOL. THAT could make me less annoyed if you would give me back that option
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Anonymous
commented
I agree with: quit putting mail marked as not spam back into the spam folder. This is beyond stupid.... JUST FIX IT
AND Stop telling me I have to TRAIN the SPAM filter by marking MY mail that YOU decided was SPAM
AND STOP telling me to check SPAM every day. That's the point of spam. That I don't HAVE to check it.
Because A) it doesn't freakin work B) I can decide and mark what is spam without your help c) It's NOT the convenience you claim, it's a time wasting ERROR
PLEASE FIX IT -
Anonymous
commented
Yes, the AOL Mail spam filter is broken... opened the flood gates into our inboxes. Please don't suggest that users "unsubscribe" to spam email. If clicked, the unsubscribe function embedded in spam recognizes active users and increases the potential for more spam. Right?!
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Anonymous
commented
I have had AOL since the beginning. One of the very first email accounts. AOL has terrible spam controls. In outlook I am able to block email senders by clicking the email and blocking. I don't have time to manually enter emails into aol's filters. Make it like outlook with a one click block this sender function. I never use my AOL account because it is spammed so much with no remedy to block them.
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Corneille
commented
can't acces spam on one of my accounts. It just won't load
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Anonymous
commented
quit putting mail marked as not spam back into the spam folder. This is beyond stupid....I am now posting this same "feedback" multiple times per week as you haven't done a **** thing to correct this issue going back to the late summer of 2019. Pull your head out of the sand and fix this extremely basic issue
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Anonymous
commented
Make it easier to add "block spam". By the time I get to the page where I can add it, It would have been done and on to something else under the previous method.
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Althea Banjoff
commented
Some way to stop all the spam. Some ads are duplicates. From reading other comments, it looks like AOL has no control or knows nothing about the control of spam.
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Anonymous
commented
I recently emptied my aol spam account, now all the spam is coming to my regular mail. I have to go on aol several times a day to keep it manageable. I hate to go to another email after all my years with aol.
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Anonymous
commented
The spam mail I receive sucks, tons of it because made a change. I guess it is time to leave AOL