This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
I have been getting a ton of spam from Amazedmedia, setgomedia, and leverproductons, and nothing I do in the spam settings is preventing them from still being able to send it. Please do something to stop these people
I am so fed up with AOL and I have been a loyal email client for years. I have years worth of emails and you've removed so many customization settings from SPAM that my account was recently hacked. I get tons of disgusting mail talking about erections and hard ons. How would you like to have to look at that in your email 24/7? AND it comes to the inbox NOT the SPAM folder. Do you have the patience to copy a string of 10-15 letters/numbers listed as the sender of some of these SPAM emails and create a filter from that or add to the block senders list--for one, two, or ten emails? Recently, the name listed on sender read: None and the email address: Mr. What am I supposed to do about that??? I am going to look into closing the account. I mean, this is ridiculous. You have to update with the times. You guys are not going to stay in business. People are shocked that you're even still a "thing." I hate to sound rude, but, it is so frustrating. Then, you have links for chat, email, contact/call us, but, none of those things are available either due to the pandemic or you must be a paying customer. Email is the best thing you have been good at. No one wants AOL dial up or theft protection. You are not good at that. Stick to what you are good at and perfect it. Does anyone that works there have any sort of a clue???
Somewhere in the USA commented
Relatively quiet when the covid crisis hit, but now literally flooded with spam and since the email spam controls are as useless as t____ on a tomcat, I just wanted to bear witness to the insanity so that someone with a middle school level computer education could help AOL figure out a way to prevent this stuff from even getting to the spam folder
Maybe some kind of robocall type of program embedded in AOL's email program to catch this stuff before it gets to customers
Had my aol account for many years and I went from zero spam emails to dozens, just in the last few weeks. WHY??? Have you gone the way of Comcast and started selling email addresses? Guess it's time to set up a different email provider. My gmail account for my android doesn't get any spam. Any advice from the community?
Herman Tiltin commented
I am tired of having to delete junk, spam mail, sometimes 20 garbage mails.
Give me the way to stop that garbage
Victoria Marrone commented
I've been with AOL since the 90s. It is ridiculous not to be able to stop spam at the domain level. I get endless spam from setgomedia, amazemedia, and leverproductions. Obviously they know (not a big secret) that AOL let's unwanted domains through just by changing the sender name. Are they paying you not to block domains? If so, just say it and I can be done, as I almost am, with AOL. It's just a huge pain in the backside.
I live in the UK & do not want emails from outside EG US
Mary S McGuyer commented
Ever since AOL was taken over by Yahoo i get a tremendous number of spam emails every day. This is beyond ridiculous! Please do something about it and stop selling my address on toi spammers!
I am seriously thinking about canceling my account. The spam is RIDICULOUS !! I do not have this problem with my other email accounts. It seems that any time you want to sell a SPAM blocking product, I start to get more SPAM. Please STOP IT !!
FOR THE LOVE OF GOD PLEASE stop spam emails at the domain level! If you can (for my security) disable links in an email, you can certainly do more about disallowing spam to come through at all. Help.
I HATE this pop-up!! PLEASE STOP IT!!...
Aol. Recovery Tip
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Agreed. Something needs to change. We shouldn't have to deal with continual email from the same spammer every day. I'm tired of seeing all these emails from *.*club in my spam mail. Block it at the domain level! As I have said before, the spam block doesn't work because the email changes every time. It could be firstname.lastname@example.org and email@example.com or firstname.lastname@example.org. It's that middle thing that keeps changing so putting it in spam block doesn't do anything. I get around 16 spams a day from that club domain. It has to stop.
Cosing our aol account. Sick and tired of spam which seems to be about *** - *******'s, big *****, erections etc. When you can do as hotmail / gmail and block it permanently without having to enter email address etc. may come back. Aol should be ashamed of itself allowing this filth on their website.
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I've had it! In one day I've received over 500+ spam subscription emails from all over the world. I've had to log on to aol.com and move them (20 at a time) to the spam folder then delete them. I don't have a 'drop down filter' like the instructions say and I can't send them to aol spam from my iMac. SO, I think it's time to delete the aol mail accounts!
AOL changed something recently in SPAM. While it does collect spam, it prohibits me from accessing the links - INCLUDING THE UNSUBSCRIBE LINKS! In order to unsubscribe, I have to move spam to inbox! THIS IS COUNTER-PRODUCTIVE.
**PLEASE ALLOW LINKS IN SPAM SO WE CAN UNSUBSCRIBE FROM THOSE SENDERS!**
AOL is probably getting kickback from setgomedia and amazemedia
Because I did not choose this setting, how do I remove the "Disable Image" message from my spam mail? Sometime email I'm waiting for ends up in my spam and I need to look at what I choose not someone else deciding for me. I am having no luck in finding how to remove that warning. Please Help!!!
Spam Blocking: Choosing Options - Mail Settings - Spam Settings - Block Mail from to set filters does not work; Spam from the same senders still piles up in the Spam folder, up to hundreds per week ! Very annoying !! Wastes my time trying to find the one or two notes of interest that may have been routed to the Spam folder by mistake. The worst sites I continually get unsolicited junk mail from include: @setgomedia.com, @amazedmedia.com, and @em.target.com
I tried to block these entire domains, with a spam rule such as *@setgomedia.com where the * is a wild-card in front of the @ domain, but to no avail.
The inability of AOL to provide spam blocking that works speaks very poorly of them as a corporation in my opinion.
Do I need to format the blocking rule differently in order to block an entire domain? If so, then how about posting an instructional video on the ins and outs of rejecting junk mail that I don't want.
Nice you cant get to block a cetrain email address anymore seeing how aol remove that option .So tired of getting the same spam email everyday from the same email address abd yet aol does not care so who is paying them of f to allow this practice to continue?