This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.
Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.
AOL get your security under control!! This spam problem is going to put you out of business if you don't get rid of it.
Get control of your security!! This spam thing is a mess.
Unfortunately, I read below in one of the comments that the SPAM settings are a joke.....as of 2018! Here it is almost 2020 and the spam settings are still not improved. You can go into Mail Settings, Spam Options, and add the address you want to stop sending garbage and it still is an issue! Please add a "delete and block function" or stop the spams from coming to my email address. Even when I add the full email address of the spams, they still come daily..........from the same spammer! Sometimes I have over 100 spams a day! Just terrible. Please take care of this issue. We are making an effort on our part but AOL needs to step up to the plate and do their part!
I receive quite a lot of REPETITIVE Spam from the same email extensions (e.g. *@*appspot.*).
Desired result or request (in browsers such as Firefox, Chrome, Opera, IE, etc. and AOL Desktop Gold):
In the SPAM folder to be able to select specific emails to automatically be deleted in the future without the need to review.
It should be noted in the SPAM folder (browser version), I RIGHT click the email and select VIEW MESSAGE SOURCE so I can determine who is truly sending the email and what is contained in the message, among other things.
CURRENT SOLUTION FAILS:
In browsers, from the AOL Mail screen, I clicked on OPTIONS > SPAM SETTINGS > SENDER FILTER and input the extension, click SAVE.
I then went to FILTER SETTINGS > CREATE FILTER, in CREATE A FILTER CALLED, I named it "appspot from" (without quotes), and select FROM CONTAINS "appspot" (without quotes). In the MOVE MATCHED MESSAGES TO FOLDER, I selected TRASH, then clicked SAVE.
I repeated the same Filter Settings steps, this time naming it "appspot msg" and selected MESSAGE CONTAINS "appspot".
Net result is appspot emails still continue to clog my Spam folder; making it harder to find newer Spam.
Why am I getting dozens of emails a day in my SPAM box for which the "unsubscribe" link is inoperable, or there is no unsubscribe link? What is the purpose of the rules requiring advertisers afford the recipient the right to opt out if AOL will not enforce the rules? Make the links operable again!
H. Phan commented
The more we deleted the spams, the more we got the at no time. Strange? Who control them? Thank you for the lousy spams: "casahin", "lsmfxios", .....
Bonnie Lesando commented
I see you decided to put any conservative political mail in my spam folder. Please stop because I have only specified one person to put in my spam mail.
Susan Haskins commented
Please let us block emails with certain words or phrases, especially pornographic ones. I can't get rid of them after someone hacked my account. Blocking the individual addy just tells the spammer I am here and read the email. This is just plain harassment.
I used to be able to block spam emails but it is not working anymore. I had 40 spam emails today. Please put the block button back!!!
I thought that when Verizon took over AOL, that a change in the operation was imminent. What a colossal misconception I had envisioned! You can post e-mail addresses from those that send SPAM and nothing happens. AOL got to big, too fast and unfortunately most of the users are now senior citizens who are reluctant or do not know how to cancel AOL and switch to Google.
It is sad that AOL does not want to fix this feature and they give you a false sense of security tht they are working on it.......
How can I do this from my phone? Where should I look to find this option?
Ps, most of the spam emails are coming to email@example.com instead of aol.com. Why am I receiving Yahoo spam emails?
Thanks in advance for any help.
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Belinda Stotler commented
I have two AOL accounts and one uses my first name, which reveals I am a female. That account constantly gets very obscene email put in the SPAM folder, whereas, the other account that uses my last name rarely gets any of that type of SPAM. I believe AOL could do a better job stopping this sort of explicit obscenity from even being transmitted to accounts and do not understand, especially as a retired software developer that it cannot be done. I imagine there must be some sort of profit in it for AOL or they'd do a better job at preventing sexually suggestive emails altogether and give users better control on preventing that **** and scams from entering our SPAM folder, It's offensive just reading the subject line of those emails. A lot of that **** comes from overseas domains. STOP IT!
No idea to offer that you do not already know. 20 to 50 spams a day makes me think this is just not a secure place to do business. It stopped for a short bit but now is ramping back up. I have already pulled anything from AOL that I care about in anticipation of closing the account. Data is not safe here. Time to move on.
Please do not make our IP addresses available to the public to avoid receiving hundreds of spam mail in our aol mail every month.. this is ridiculous and very annoying!! AOL is not protecting our privacy and should be. No excuses for changes in your platform from previous days before takeover by Yahoo. Please revise present platform.
Stop telling LIES about 'suspicious activity' regarding signing in our accounts. We DON'T NEED THESE LIES. You people are LIARS!!
I was so happy to find my spam was greatly reduced and all lewd and inappropriate email filtered. Since I foolishly entered the PCH contest. Those types of email are now filtering back into my box. Just thought you would like to know the connection and take appropriate action against PCH.
Morgan McGurk commented
Block Spam from firstname.lastname@example.org Your filters are useless
Another day. More spam mail.
When you receive numerous spam e-mails every day it is far too time consuming to have to open Spam Settings and enter each address individually. Please, AOL, can you add a function to the mail toolbar so that an address can be blocked directly from the mail page?