My AOL mail is freezing up and it takes forever to open an email or a new message. Why is this occurring on just my laptop?
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We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser.
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
368 comments
Comments are closed-
Richard CONNELL
commented
I am unable to download multiple email attachments: I can successfully download the FIRST attachment, but must close AOL and reenter the program to download the second [or third] attachment. Please resolve this issue...
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PAUL LATCHFORD
commented
This is so irritating. What can be done to eliminate the problem.
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ED FARENTINO
commented
I HAVE TO KEEP SIGNING BACK ON TO GET MESSAGES EVERY TIME I REPLY OR TAKE ACTION ON ONE....WHATS WITH THAT...AND THE ADDS ARE SLOWING DOWN MY PC...I WANT MY MAIL SEPERATE FROM THE ADDS LIKE I USE TO HAVE IT......
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MARINO MARONATI
commented
I have the feeling that it is me only as missing a setting on my iMAC 2014 ?
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MARINO MARONATI
commented
As you may know there are problem to attach or insert files into an email if you are ON SAFARI and still using a Mojave OS for Mac! .. do you know that ? .. From Firefox it does all correctly but in Safari don't! .. I tried from a newer Mac which has BigSur and it works on browser even in SAFARI .. so the solution it is that the programmer forgot MOJAVE USERS ! LOL it is 1 year already! ahahah I might be the only one!? LOL
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MARTHA BENNETT
commented
GETTING READY TO SWITCH COMPANIES!! YIED OF AOL NOT WORKING!!!
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JIM KELLER
commented
I am having a problem with Forwarding emails. Reply works fine, but when I try to forward a note, it asks if I want to leave the site! What can I do?
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Anonymous
commented
WHY CAN I NOT ACESS MY OLD MAIL
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Constance Haryt
commented
I am having trouble with the mail. It freezes on me and can't do anything. I'm able to compose but then the screen goes blank and can't save or send. I am paying for aol gold an that's not helping. Please fix this!!!
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Anonymous
commented
dosen't work, my mail freezes, cannot open folders, it shuts itself off, it really sucks, paying money for nothing. Thinking of changin
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Anonymous
commented
i have teied 3 different laptips and 1 desktop and it will not load page or mail, says times out, I've teied 3 different internet networks.
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Anonymous
commented
How about fixing it so all your pages stop becoming "unresponsive"?
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Anonymous
commented
Goodbye AOL, I'm on Mac computers and AOL for years now I can't get AOL to work with my laptop anymore, it freezes.
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mike
commented
why
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mike
commented
can`t open mail
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Maureen Cary
commented
I can neither compose nor
reply to email. If I could do both, it would be
a great improvement to your service. -
Jan
commented
Why has your website been so difficult to access, and after so many times of trying and finally accessing the home page, it takes forever to access the login page, and after finally getting the login page, the system makes me type in my user name many times before accessing the password page, and I have to type my password so many times before the system finally accepts it. What is going on with your website?
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ralph etris
commented
BLERK!
ERROR 5
ERR1800 Report ID: 0b17d14d404d0337f-20200304-205036-3ce0f8cf-2a99-4816-a89c-d1f1a71fca7a
Problem loading application
Uh-oh! We hit a snag loading.
Please wait for a minute or two, then try again.
Help and Troubleshooting | Help Pages -
Anonymous
commented
Maybe best I use other email services. I am so disappointed with AOL, have used it for years, now just a sham! I can not open folders!
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Anonymous
commented
Can’t get emails on my phone