My AOL mail is freezing up and it takes forever to open an email or a new message. Why is this occurring on just my laptop?
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser.
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
Mary Klatt commented
What is wrong with the speed of the old aol. I used the new aol (which I dislike) and the speed was fine. The old aol is very slow and when move emails to folders they do not move.
For more than a week I've been getting an error code ET-5016. It will not allow me to delete my spam. I'm done with it!!
JIM BROTHERS commented
IS there a solution to the freezing issue
GARY F commented
Why does it so long to receive emails, a lot web sight now need 2 part authentication it takes so for emails to come through, when they do finally arrive the time limit has expired and you have request a new code and so on.
Shah M a commented
Aol Mail has users outside of America too. Please make your services faster in other countries outside of America. I feel that the Aol Mail is slower and a bit "laggy" when it comes to the general user experience.
E.g. Opening email, searching for email and waiting for the results to show up etc.
Please add additional IT infrastructure if required. Aol Mail would still be benefiting from a faster service as they would be generating ad revenue at the very least from a new client base (the rest of the world).
miriam arman commented
aol was great....it worked and the service was excellent, now there is none...and nothing works, browser is slow and sluggish..search does not work.the icon does not show up on the dock, forget mac...but windows?? what happened?? I have hundredss of thousands mails and work...if things dont change what is there to be done????
WAYNE MOORE commented
I am forced to use AOL for mail. I regard AOL as the most unfriendly, invasive, and undesirable service ever launched on the internet, but I a victim of Verizon. If there were a workable choice for me, I'd be gone from Verizon and certainly never connect to anything associated with AOL.
WAYNE MOORE commented
SPEED UP LOGIN - SEND - RECEIVE. Ever since you FORCED me to use your new login process, it has slowed login by a factor of 2 or more.
This update is broken.
fix the contact function
Fix the group address function to the way it was!
NEAL THOMAS commented
Why is email so slow even when typing?? Ready to say good bye after 20 yeas or so
. Cant compose and often cannot send or open. Same problem with this complaint
JACK YETIV commented
In the past, when I would click on an email in my AOL, it would open up instantly, in less than a second. About a month ago, that slowed down to 15-20 second, sometimes even longer, then it got better and over the past few days, it got bad again. If I click on the "STANDARD" email button in the dropdown menu (Preferences, I think), that fixes the problem for the next few emails and then it gets bad again.
Should I be switching to gmail?
I've been on AOL for 30 years or so!
ROBERT UNGER commented
3/17/22. For the past three weeks AOL Mail has become incredibly slow. It takes three to 10 seconds or more to open an email, delete or switch to another folder. It is not my computer. It is current and up to date. Lightening fast in all aspects except your mail.
RICHARD J. HEWITT commented
My AOL email inbox has slowed down to a crawl! Been with AOL since '93, but for the very first time in 29 years, I'm about ready to switch! On my PC and my laptop, reading mailing is wait, wait, wait, wait..... WHAT GIVES???
LORI BLITZER commented
Cannot type an email address in the TO portion of a new email. Cuts me off as I am typing I must type the email address in the body of the email and then cut it and paste it in the TO portion of the new email to send an email from my laptop. I don't experience this issue with my AOL email on my cell though.
monique Freeman commented
my inbox says 150 messages and there is about 20 messages where are the rest of my messages/?
JACQUIE O commented
Every time I send or reply to an email, ALL of my browsers close. Sending an email shuts down AOL and everything else. This doesn't happen on any other website.
JOE PREVRATIL commented
email bug prevents me from entering recipients email address, it stops at
the very first letter stroke, very frustrating, usually have to go home to send emails. Once I am into the email itself I have no problems, primarily in the address bar area. How can I fix this?
VICTOR EILENFIELD commented
Your advertisements on the right side of my screen now seem to be tied to my mouse scrolling function making it nearly impossible for me to search my mail. The signals overwhelm communications with my mouse making the AOL interface nearly unusable. Please tell me this is not working as designed!