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report malware

Do we have a way of reporting spam/malware to you (and then, hopefully, you do something about it)? For example, I've gotten two messages today, telling me that my email is going to be canclled or whatever, and these messages are apparently coming from other AOL accounts.

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Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hello there, 


If a user is abusing our system to send mail, we're definitely interested. Please mark these emails as spam, it will generate a report that goes to a team focused on such experiences can review and take the appropriate action. For security reasons, they'll be limited in the information they can share back, however, we're dedicated to ensuring our users don't abuse our system. 


If an AOL user is sending you spam/scam emails, you can report it here: https://help.aol.com/articles/report-abuse-or-spam-on-aol


Additionally, here's how to recognize official AOL emails: https://help.aol.com/articles/identify-legitimate-aol-websites-requests-and-communications


Thank you!

AOL Mail team


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  • Ian Molyneux commented  ·   ·  Report

    If you don't consider SPAM a problem to be addressed then please provide a email address so all your customers can forward these annoying emails onto yourselves. Then you will be able to see the size of this problem.

  • RICHARD MARPLE commented  ·   ·  Report

    I received an obvious spam email today. OKAY, none of the filters are perfect, but when reviewing my AOL inbox online, the email was not to be found in either the inbox nor my spam collection. So this sender bypassed your accountability processes altogether. FYI.

  • Maddalena Nappi Reidy commented  ·   ·  Report

    Any email address - as it keeps changing - which ends as follows should be blocked....

    zoqloqs.com

  • YVONNE MATHIS commented  ·   ·  Report

    Just started having 0ver 50 to 100 spam messages each day, so what did AOL do? most are sex oriented, never open but the contents is right there when you open your email page, vulgar and intrusive. So undo whatever you did,PLEASE!!!!!!!!!!!!!!!!!!!!

  • DONALD DUSTIN commented  ·   ·  Report

    Stop sending me ALL emails beginning with admin@ or info@

  • Maddalena Nappi Reidy commented  ·   ·  Report

    Stop the scammers...cosmoad@dodo.com.au ... is back!!!!

    However, they use th3 above name in the "To" line and NOT in the "From" line. They use an enormously long email address in the "To" line to throw you off their track. They are so far 80% of my spam mail today. Once they get going, their spam mail will just keep increasing every single day. I thought I would alert you. Thank you.

  • MARY REISINGER commented  ·   ·  Report

    Wow!
    Another great day!
    Another email to AOL!!
    When will the spam emails from Admin @ and A @ ever end- maybe by tomorrow - maybe by next week - maybe by the end of the year!
    I guess you just enjoy my daily emails!
    I changed my password on Sunday night.
    But nothing helps !
    This just keeps going on and on!
    IT's Wonderful!
    I love emailing AOL every day!!!!!
    Thanks for listening ..... again!!! Are you out there?????

  • David Salone commented  ·   ·  Report

    I keep getting Emails for (NULL) who the **** is NULL?????????

  • Simon Carmel commented  ·   ·  Report

    CAN'T AOL STOP MILLIONS OF SPAMS INTO MY EMAIL DAILY???

  • Simon Carmel commented  ·   ·  Report

    Your AOL system must not allow any scammers to send their junks to my email box all day and evening. Can't you control .....??????

  • Christopher Bryant commented  ·   ·  Report

    see title. I want a generic function for my spam filter to block. For example 12345*

  • MARY REISINGER commented  ·   ·  Report

    And it contiinues for another day- every 2-5 minutes a spam email from an address that begins with admin @ or just an @

    PLease make it stop!
    I don't mind emailing you every day that it continues...
    AS long as I get these spam emails, you will get my daily email.
    I think that is an even trade!!!!!!!!

  • MARY REISINGER commented  ·   ·  Report

    The hundreds of spam emails starting with Admin@ and A@
    never go away!

    PLEASE STOP THEM NOW1
    I WILL EMAIL YOU EVERY DAY UNTIL YOU STOP THIS SPAM EMAIL! THIS SHOULD NOT BE HAPPENING TO EVERYBODY'S EMAIL.
    SO MANY FRIENDS HAVE SWITCHED TO G-mail or Yahoo for their email.
    How many more subscribers do you want to lose?

    NO subscribers - means that many jobs will probably be cut at AOL.

    HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • LANTZ POWELL commented  ·   ·  Report

    Is this letter legit?
    If so what are solutions for me?

  • MARY REISINGER commented  ·   ·  Report

    I receive 3-500 spam emails a day.
    They all seem to being with admin@ or just @!
    This is way out of hand!
    Please stop now!
    I am ready to switch my email address to a gmail address.
    Enough goofing around, AOL!
    Please listen to your customers!
    If you want to keep your customers get rid of the constant spam every 2 minutes.

  • LANTZ POWELL commented  ·   ·  Report

    How can I tell if this is legit? I clearly think it is not. How can it be reported. I could not find anywhere except here.

  • LANTZ POWELL commented  ·   ·  Report

    Aol Mail**Hide
    AOL Mail .

    Dear User,

    We are closing all old versions of our Mailbox as of AUG 30th.
    Please follow the link below to update your account :

    Go to New AOL Version

    Note: In 48 hours, all Inactive Yahoo accounts will be deactivated.

    Note. This is essential to your continuous use of AOL Mail Services. E.g. mail, Calendar & Contact.

    Thanks for choosing
    Privacy Policy | Customer Support
    ©2022 Aol. All Rights Reserved.

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