post a visible link to password on every page on the Left column
I lose time trying to re-learn how to change the password, why do you hide every feature, one has to lose so much time opening different links to figure how to do a simple change of password...will you ever grow up....? You are over 25, behaving like 6 years old....
Anonymous
shared this idea
We have an article to help! Be sure to check out: https://help.aol.com/articles/account-management-managing-your-aol-password
You can contact our phone support representatives at the following number: 800-300-5017, 24/7. They will be more than happy to help you reset your password.
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum.
189 comments
Comments are closed-
Bob J.
commented
"AOL Mail is currently experiencing issues with specific web browsers. Google Chrome, Mozilla Firefox or Safari are not impacted and can be used until these issues are fixed."
********! I've been having trouble staying signed in for weeks now using Google Chrome. It drops me out several times a day and wants to text me a verification number and asks me to reset my password. -
Anonymous
commented
I have , once again, received a report from my associates that my PASSWORD was found compromised on the dark web. I will change it AGAIN but what is wrong with AOL that this happens in minutes??
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Steve Grant
commented
I have multiple aol accounts and the older one that is used by my facebook account, I do not remember my password because I rarely login. I have raised money on ******* and setup that account with my FB account and I am now unable to get the money out because I cannot get to the verification email on my aol account (********@aol.com) I do not have a phone or secondary address added and I consistently get the "We can't sign you in right now. Please try again in a while." I tried speaking with AOL support via phone but they would not reset my password without paying them $5 after asking me security questions and keeping me on the phone for 30 minutes. It is absolutely ridiculous that AOL is unable to provide incredibly basic support to their users without charging a fee. You are currently keeping me from donating $500 to a local hospice center. Please be decent humans and help me with a simple password reset.
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BB
commented
Cant reset password on daughter account - my account was the primary one but doesn't seem to link now. Sign in help doesn't work
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Vea Ardor
commented
I need to log in to my account i however signed out. my password was automatically saved every time i Signed in. Now the only verification is a mobile phone that is deactivated. i can only receive messages thru whatsapp and imessenger with that old number that is disconnected. this is a archaic method of verification. no one thinks to update email service provider of mobile changes or when they have disconnection. One would think to contact necessity (credit cards, and various other appurtenant companies of telecommunications changes.) This is archaic and not sufficient method. i am willing to provide my ID, bills, phone Bill of old number.
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MireyaLarsen8v@aol.com
commented
password
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Neil Herbert
commented
The age we talked with REFUSED to transfer our call to her supervisor.
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Neil Herbert
commented
The agent we talked with REFUSED to transfer us to her supervisor.
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Neil Herbert
commented
One of our accounts has been locked with a security question that we are unaware of. One you agents said that she could not help us. If we can't get this resolved, we will cancel ALL of our AOL accounts.
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Anonymous
commented
Can't login to email account if additional verification required from alternate email account no longer exists! Did you not perceive this possibility, or did you expect email accounts would never expire or their companies would go out of business. If a valid user ID and correct password are not enough, and users have already proven they are not robots, then your email system is not worth bothering with.
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Mary Ann Taft
commented
i cannot get into my netscape account although i have been a customer for over 15yrs. I need someone who will actually help me. You get your money every month deducted from my checking account i need my email and everyone of your customer service reps give me another line of bs. this is crazy i need into my account
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Brandon Ulberg
commented
Password reset: I know my password, but apparently it is incorrect. I use "apparently" because it is written down, and not incorrect.
Trying to get past that I go through a Password Reset, but it says: Uh-oh...
Looks like we can't recover your account online. Please visit our help site to get back in.
The Help Site is not helpful at all with me resetting my password. Please assist!Edit: I've already called in, and gotten a message that I must be a Premium Subscriber to do a password reset over the phone. What kind of operation is this where you cannot do a password reset on your own, and it charges you to do one when calling in? (when calling in is the only thing you CAN do?)
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Anonymous
commented
I am a former verizon.net customer that was switched to you. I have been using OUTLOOK POP3 to get my email for years. I just got a new computer and with OFFICE 365. I need assistance getting the setup to work properly. It might be a password issue, but I am not able to locate the password in my records.
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john
commented
sign me in
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john
commented
sign me in to read email messages
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john
commented
sign me in
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john
commented
sign me in to read email
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Anonymous
commented
how do I change my password?
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Kyanna Schubert
commented
I cant get into my account because I dont have that number. I had this email since 2013 and I changed that password not to long ago and cant remember that password
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Anonymous
commented
quit ******* with my ******* password you ******* *******!!!!!! every ******* time i should not have to change it you *************