post a visible link to password on every page on the Left column
I lose time trying to re-learn how to change the password, why do you hide every feature, one has to lose so much time opening different links to figure how to do a simple change of password...will you ever grow up....? You are over 25, behaving like 6 years old....

We have an article to help! Be sure to check out: https://help.aol.com/articles/account-management-managing-your-aol-password
You can contact our phone support representatives at the following number: 800-300-5017, 24/7. They will be more than happy to help you reset your password.
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum.
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Anonymous commented
how do I restore my password for my e-mail .
At the moment it opens automatically without asking for a user name or password? -
Anonymous commented
I just purchased a new computer with Win 10 & I have 3 email addresses: 1. comcast 2. Hotmail & 3. aol. when I click on my aol address I can not get through & I receive a yellow bow stating, "We couldn't access this account: AOL. You might need to update your password OR give this account permission to sync to this device". I have attempted to change my password & that didn't work . . I don't know what &/or How to do what is necessary.
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Jacob Gould commented
I recently attempted to log back into my email address and forgot my password and thought "no problem" I should be able reset easily. Unfortunately the account was linked to old phone number so I had to call customer service. Instead of moving on to a simply security question, I had to take time out of my day to call customer service for a task that is never done over the phone today. On the line, I was asked three questions: emails linked to the account, names linked to the account, and the last 4 digits of my CC linked to the account. I got the first two right and could not remember the last as this account was created over 15 years ago. They were not allowed to give me access to my email or resetting the password and essentially all the information involved with the account was locked up because AOL doesn't have another Due Process for this action. My customer service representatives name was Nedrid who did warn me this could happen. However when I asked to speak to someone else he denied my request. I told him he didn't understand the situation and he claimed he did understand the situation. This Company is so incredibly regressive I guess I could expect nothing less. Please fix this problem so you can stop withholding people's information. Thanks
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Anonymous commented
QUIT FORCING ME TO CHANGE MY PASSWORD EVERY DAY. I WANT THE OPTION TO KEEP MY PASSWORD.
S.T.O.P. I.T. -
Anonymous commented
i want to access m,y mail. they want to confirm me but i9 do not have access to phone they want to use need help
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Anonymous commented
I can't access one of my two accounts!!
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Brad Preston commented
I need to find an older email in regards to an online purchase but my email history doesn't go back that far, can someone help me?
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daniel h smilowitz commented
I cabn't get my mail.something about an invalid password and verification code
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GEORGE BENTON commented
CHEAP LABOR IS GREAT/BUT GIVE YOUREMOLOYEESA LITTLE FREEDOM TO USE THEIR COMMON SENCE AND YOU WILL GET LESS ****** OFF CUSTOMERSLKE ME
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GEORGE BENTON commented
NOIDEA, I HAVE BEEN HAVING TROUBLE FOR THREE DAYS/FIRST OF ALL IT TOOK ME THREE DAYS TO FINALLY FIND SOMEONE TO UPDATE MY PAYMENTPLANTO PAY YOU, I WAS GIVEN A CODE AND IT SYTILL DID NOT WORK/ DON'T WASTE TIME TRYING TO SENDME A RESPONCE. BECAUSE I STILL CANNOT READ IT/ someone needs to get off their *** AND DO THEIR JOBS I AM A MEMBER FOR OVER TEWENTY YEARSANDNOW ALL I GET IS **** POOR SERVICE ******* ******* I WISH THEIR WAS ANOTHER SERVICE SIMILARTO AOL/ BECAUSE I WOULD SWITCH SERVICE/ I WANT TO SPEAK WITH "MANGEMENT, NOT YOUR WORKERBEES IN THE PHILLIPINES{CHEAP LABOR}VERY GOODPEOPLE, BUT ALL THEY DIO IS FOLLOW YOUR SCRIPT, IF ITS NOT WRITTEN, THEY ARENOT SALLOWED TO USE THEIR OWN INITIATIVE TO GET THE PROBLEM SOLVED TODAY IS 620/2019 1145EST LETS SEEHOWLONG IT TAKES TO GET A RESPONCE FROM MANAGEMENT
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Anonymous commented
It's your job to have ideas not mine I don't get paid your wages I just save lives! Beyond frustrating phone numbers don't work no way to contact aol and re set recovery information.
Maybe you should send reminders once a year to check all recovery details or automatically set the phone number used to access the emails -
Angela Waddicar commented
I can not get into my AOL email account *********** I've tried everything please ring me on ************ please I need to get back into my account
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Larry Strobel commented
AOL *****. My mail is not available using my PC but it is available on my phone. You guys really ****. All I want is to be able to read my mail and I cannot. I can access all the other useless ******** you offer like biased and racist news or ***** information that is repeated on AOL for years. I've been on AOL for decades but I am getting ready to leave like EVERYONE I KNOW KEEPS TELLING ME TO.
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Aurora commented
Please make it so I can delete unwanted phone numbers without having to verify said number. If you make a mistake the wrong number is stuck there without an option to remove it, only to verify.
If there is in fact a way to remove it without having to verify the number, though I sadly haven't been able to find it, you should make it more accessible.
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Anonymous commented
Fix your mail service and tell us what the heck is going on.
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Freddy Mayberry commented
need new password
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steve wold commented
I need help! Can you call me, *** or give me a number to call. Keeps saying I have the wrong password and even changing it 3 times still says that. Haven't gotten any mail to my phone in a week!
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Musa ATALAY commented
i cant login to my aol mail account because it says i have to verify myself with a link that has been sent to my alternative email but my alternative email is my another suspended aol account because of unactivity for longtime. now i cant login to my mailbox becos there is no another option for verifying. i need an urgent help bcos right now bcos of dropbox security stuffs i cant login to my dropbox bcos i have to confirm myself in there also and my dropbox account email is my aol email. so its kind of annoying situation right now. please someone solve this situation.
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Stephanie commented
i am out of the country and don't have access to my US phone number and can't verify my account. be able to verify it another way.
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Jessica Wright commented
remove requirement for mobie phone