post a visible link to password on every page on the Left column
I lose time trying to re-learn how to change the password, why do you hide every feature, one has to lose so much time opening different links to figure how to do a simple change of password...will you ever grow up....? You are over 25, behaving like 6 years old....
Anonymous
shared this idea
We have an article to help! Be sure to check out: https://help.aol.com/articles/account-management-managing-your-aol-password
You can contact our phone support representatives at the following number: 800-300-5017, 24/7. They will be more than happy to help you reset your password.
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum.
189 comments
Comments are closed-
daniel h smilowitz
commented
I cabn't get my mail.something about an invalid password and verification code
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GEORGE BENTON
commented
CHEAP LABOR IS GREAT/BUT GIVE YOUREMOLOYEESA LITTLE FREEDOM TO USE THEIR COMMON SENCE AND YOU WILL GET LESS ****** OFF CUSTOMERSLKE ME
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GEORGE BENTON
commented
NOIDEA, I HAVE BEEN HAVING TROUBLE FOR THREE DAYS/FIRST OF ALL IT TOOK ME THREE DAYS TO FINALLY FIND SOMEONE TO UPDATE MY PAYMENTPLANTO PAY YOU, I WAS GIVEN A CODE AND IT SYTILL DID NOT WORK/ DON'T WASTE TIME TRYING TO SENDME A RESPONCE. BECAUSE I STILL CANNOT READ IT/ someone needs to get off their *** AND DO THEIR JOBS I AM A MEMBER FOR OVER TEWENTY YEARSANDNOW ALL I GET IS **** POOR SERVICE ******* ******* I WISH THEIR WAS ANOTHER SERVICE SIMILARTO AOL/ BECAUSE I WOULD SWITCH SERVICE/ I WANT TO SPEAK WITH "MANGEMENT, NOT YOUR WORKERBEES IN THE PHILLIPINES{CHEAP LABOR}VERY GOODPEOPLE, BUT ALL THEY DIO IS FOLLOW YOUR SCRIPT, IF ITS NOT WRITTEN, THEY ARENOT SALLOWED TO USE THEIR OWN INITIATIVE TO GET THE PROBLEM SOLVED TODAY IS 620/2019 1145EST LETS SEEHOWLONG IT TAKES TO GET A RESPONCE FROM MANAGEMENT
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Anonymous
commented
It's your job to have ideas not mine I don't get paid your wages I just save lives! Beyond frustrating phone numbers don't work no way to contact aol and re set recovery information.
Maybe you should send reminders once a year to check all recovery details or automatically set the phone number used to access the emails -
Angela Waddicar
commented
I can not get into my AOL email account *********** I've tried everything please ring me on ************ please I need to get back into my account
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Larry Strobel
commented
AOL *****. My mail is not available using my PC but it is available on my phone. You guys really ****. All I want is to be able to read my mail and I cannot. I can access all the other useless ******** you offer like biased and racist news or ***** information that is repeated on AOL for years. I've been on AOL for decades but I am getting ready to leave like EVERYONE I KNOW KEEPS TELLING ME TO.
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Aurora
commented
Please make it so I can delete unwanted phone numbers without having to verify said number. If you make a mistake the wrong number is stuck there without an option to remove it, only to verify.
If there is in fact a way to remove it without having to verify the number, though I sadly haven't been able to find it, you should make it more accessible.
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Anonymous
commented
Fix your mail service and tell us what the heck is going on.
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Freddy Mayberry
commented
need new password
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steve wold
commented
I need help! Can you call me, *** or give me a number to call. Keeps saying I have the wrong password and even changing it 3 times still says that. Haven't gotten any mail to my phone in a week!
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Musa ATALAY
commented
i cant login to my aol mail account because it says i have to verify myself with a link that has been sent to my alternative email but my alternative email is my another suspended aol account because of unactivity for longtime. now i cant login to my mailbox becos there is no another option for verifying. i need an urgent help bcos right now bcos of dropbox security stuffs i cant login to my dropbox bcos i have to confirm myself in there also and my dropbox account email is my aol email. so its kind of annoying situation right now. please someone solve this situation.
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Stephanie
commented
i am out of the country and don't have access to my US phone number and can't verify my account. be able to verify it another way.
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Jessica Wright
commented
remove requirement for mobie phone
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Adam
commented
I am trying to change my password, and have been for over a month, but AOL keeps telling me it is "TOO CLOSE" to a password I have used in the past. While I appreciate the fact that you are trying to help be be secure, I am an adult and should be able to make my password WHATEVER I want it to be. Furthermore, I have defended my AOL address for years when people laugh at it, they call me old and ask how long I have had AOL.... THIS password issue alone is going to send me to GMAIL, like the rest of the world. Just not a wise decision from a sinking ship.
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samir
commented
pls help mi
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Sambo
commented
PASSWORD MAXIMUM
WHAT ARE THE PASSWORD REQUIREMENTS FOR AMERICAN ONLINE?
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panno
commented
only way to sign is help.aol.com
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panno
commented
help.aol.com
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Anonymous
commented
what's going on with the sign in????????????
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phyillece vanuiellez
commented
PLEASE EXCUSE ME BUT I DO NOT HAVE ANY TYPE OF TWITTER ACCOUNT. I DO NOT WISH OR WANT TO GET INVOLVED WITH ANYTHING ONLINE. I JUST THOUGHT THAT THIS WAS ONLY FOR AOL.COM NOT THE WHOLE COUNTRY. I WILL KNOW BETTER NEXT TIME. I SHOULD HAVE KNOWN THAT YOU CAN'T REALLY TRUST ANYONE!!!