What causes some legitimate email to go directly to "Deleted Mail?"
What causes some legitimate email to go directly to "Deleted Mail?"
Tim Boyd
shared this idea
In most cases, this problem is caused by the incoming mail filters on your account. To verify your incoming mail filters, please go to mail.aol.com using a desktop computer, and click on Options on the top right, then Mail Settings, and finally Filter Settings on the left side of the page.
On the Filter Settings page, review the filters that are set up to move your incoming emails to the trash folder, then edit or delete them, in order to receive your emails in your Inbox.
As an alternative, you can configure your account using IMAP rather than POP, by following the steps from this help article: https://help.aol.com/articles/verizon-move-to-aol-mail-setting-up-your-new-aol-account-in-a-third-party-email-program-or-mobile-device-imap
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SHELLY WALLACE
commented
Please stop putting new mail in recently deleted. If i want to removal I will. Important emails are being missed because they are not going to mail box. Thank you.
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HAL KIME
commented
Don’t put my subscriptions in the trash before I read them. Thanks
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ANA GUILLEN
commented
do not place my new emails in archive I never authorized this
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ANA GUILLEN
commented
Do not place my new emails in archive
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MARSHA MEGHDADPOUR
commented
I am NOT getting important mail that i KnOW is being sent correctly. WHY???
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Maria Tur
commented
Mail going to trash after about 5 minutes being in inbox. It's an AOL server issue. No filters set up on my side. In the past somehow it fixed itself and stopped doing this. Then it started up again. PLEASE PLEASE review this issue at your end at AOL. I keep having to grab all e-mails and move them back to inbox. However, within a short period of time they get moved back into the TRASH.
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Sukhdev BHALLA
commented
My INBOX EMAILS ARE GOING TO TRASH FOLDER. CAN WE FIX THIS.
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Sukhdev BHALLA
commented
My inbox EMAILS are going to my TRASH FOLDER. PLEASE FIX THIS. Thanks.
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Sukhdev BHALLA
commented
Why My Inmail messages keep going to Delete Folder. I cannot fix this
My incoming E Mail should be listed in my inbox folder not in my Delete folder. PLEASE FIX THIS. -
DEBRA CUNNINGHAM
commented
Since Monday 2/7/2022 all of my new incoming emails are going to trash and junk. Please tell people how to take care of this issue.
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DAVID ECKER
commented
AOL put me email into trash or scam HELP do I have to go to gmail?
Was my account hacked.? -
ANDREW GRAHAM
commented
I found my mail filter was set to trash. I see no way to cancel the filter and the edit function does not give me an Inbox choice - so I changed it to Saved Mail. Not a satisfactory solution!
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Amanda Johnson
commented
All new e-mail is dumping into the wrong folder. It is going to a folder I made rather then the Inbox. I have to go and move everything to the inbox.
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RUTH SCOTT
commented
I don't understand why my e-mails are not going into my inbox and are being sent to trash.
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Robert Battaglia
commented
All new email going to Trash. Please help??
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rohit inamdar
commented
Why does the new e-mails end up the Trash folder rather than in my Inbox
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Jan Niemann
commented
I need help receiving new emails NOW please!
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Jan Niemann
commented
Somebody hacked into my email 2 days ago & AOL Assist helped BUT now I'm not receiving any new email messages! What's with that?!?!
**@aol.com
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ANDREW SUPA
commented
the gmail.com account was setup by someone in Nigeria bolandma1@gmail.com asking for money using my wife's aol account
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Benjamin WRIGHT
commented
During the 3rd Week of October 2021, my incoming e-mails are going to TRASH folder.