What causes some legitimate email to go directly to "Deleted Mail?"
What causes some legitimate email to go directly to "Deleted Mail?"
Tim Boyd
shared this idea
In most cases, this problem is caused by the incoming mail filters on your account. To verify your incoming mail filters, please go to mail.aol.com using a desktop computer, and click on Options on the top right, then Mail Settings, and finally Filter Settings on the left side of the page.
On the Filter Settings page, review the filters that are set up to move your incoming emails to the trash folder, then edit or delete them, in order to receive your emails in your Inbox.
As an alternative, you can configure your account using IMAP rather than POP, by following the steps from this help article: https://help.aol.com/articles/verizon-move-to-aol-mail-setting-up-your-new-aol-account-in-a-third-party-email-program-or-mobile-device-imap
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ANTHONY WALKER
commented
All my mail keeps going to "TRASH" not my inbox. I send test to my mail box from another account and I receive in my inbox. All other mail from others only arrive in "Trash". this started last week. Please assist.
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Mark Heinze
commented
How can I stop new mail from going directly to archives?
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scoopdms
commented
Started 2 days ago, I have changed NOTHING on my end.
What is going on??????? -
GABRIEL CITRIGNO
commented
My email keeps goinig to the trash and no one can help me without charging me! The tech supportt was no help at all!
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GABRIEL CITRIGNO
commented
My email keeps goinig to the trash and no one can help me without charging me! The tech supportt was no help at all!
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John Eighmy
commented
For about the last week most of my incoming emails are going directly to trash.
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Demetra Kavis
commented
Why is most of my mail going into my trash. Especially when it comes from regular users?????
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Highway No.Brookfield
commented
Not receiving email in my inbox, it's going into "trash". New mail is holding only 30 days then deletes. What is going on!!
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ggterpschiore
commented
WTH is going on with my incoming mail?
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Anonymous
commented
This is happening to me as well! Don't understand why!
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Joshua Smith
commented
My new emails continue to arrive in my trash folder. This is happening on my phone and computer.
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GAYLE CIVALE
commented
For some reason new mail is going into recently deleted folder. Also restore my contact list.
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Anonymous
commented
HAPPENING TO ME TOO. ALL INCOMING GOING TO TRASH
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Larry Yoke
commented
View AOL account activity. Delete suspicious activity and change AOL password
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Norma Reed
commented
all of my emails are going to my trash folder and not my inbox. How do I fix?
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Lisa Olson
commented
Why are some of my emails going directly to trash?! I do not have any filters set on my email account and my account has not been compromised. From researching the subject online.....I can see that this has been an ongoing issue for YEARS! WTF, AOL?!
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ED BARRETT
commented
I have email being sent to me that is going directly to "TRASH" This is important email, I need to know when I receive it without checking my trash folder.
On each one, I have made sure they are not in my trash filter. I have also put each one in my list of contacts.Please advise.
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Byron Ater
commented
I would like you to stop auto deleting my emails in my in box. One minute they are there and the next minute you say oops there has been and error and you come back with 6 out of 406. This is the third time in the last year you have done this to me. I would like to know what measures you have or will have put in place to prevent that. I also would like to know what data collection you have gather to prevent this. No my email is not hacked because I have two step authentication.
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Anonymous
commented
Stop editing our emails. Our emails from politically conservative contacts are going into trash. You have no right to censor our mail, especially those telling us of motorcycle and antique auto club rides.
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Anonymous
commented
quit deleting my emails after 1 day