How can we improve AOL Mail?

PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?

Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I get at least 10 spam emails a week about Keto diet, CBD oil, HooverSmartWash….doesn't do any good to try and unsubscribe...blocking just makes a different new address from the senders...

  • Bruce Bennett commented  ·   ·  Flag as inappropriate

    Tired of getting obvious **** emails containing words ***, ***, **** and **** with links to someone’s **** site. You used to be able to block emails based in words content alone. Now I have to block based on email addresses. I want these blocked and deleted permanently not just transferred to my spam or trash folder. Come on AOL and do the right thing and bring back this option.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I've written three times to the wonderful AOL about bringing back the ability to block emails by using keywords. They've been worse than no help. They gave some BS story about how to do it which of course didn't work. Obviously they want their users to be bombarded with spam. I'm staying with AOL only until they raise their monthly rates after that, I'm gone. What I pay now is already too much. They should pay me to have see the Scummington Post every time that I log on as well all of the stupid ads. Now, I have to deal with tons of spam that was not there before.

  • Martha Pickering commented  ·   ·  Flag as inappropriate

    Hate I can not block all email from people who post in my facebook they are still showing up and if I can see my messages in Facebook don't need them on my aol

  • Anonymous commented  ·   ·  Flag as inappropriate

    I called tech support and the man didn't even know about this. He sent me back to what I told him didn't work. I want to be able to REMOVE individual words as we had before the paid AOL GOLD.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am now getting spams in my regular email that used to be blocked by designating specific words to be associated with spam. Words like "loan" and "Viagra" are now entering my mailbox and I'm not very happy with it. I have collected many years worth of spammy words and was very happy with that spam filter. PLEASE BRING IT BACK!

  • cbunker commented  ·   ·  Flag as inappropriate

    yep, time to switch to gmail. only reason to have aol was stock portfolio.portfolio gone and now with no word filtering i am gone

  • BostonHollyandSnoop commented  ·   ·  Flag as inappropriate

    AOL does not care about us. Perhaps if we paid them (they are so underfunded waaaaaa) for nothing we'd be better cared for but that's not going to happen. Why ? I don't trust them at all. In fact the more I select "this is Spam" the more of the filthy sick stuff I receive -I get so much horrible disgusting spam about hard-ons (or not), ******'s, FuckBooks, and Drugs I can buy the more AOL let's slip in. I believe that logarithms are watched , not to protect us, but to sell our email addresses. Kind of like Amazon does on a regular basis, again over this past weekend. I've just bought my first iMac and iPad, I am wondering if it will make any difference, getting away from microsoft, Windows, android.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree!! Please allow your users to block certain words again. It would help tremendously with so much spam

  • Anonymous commented  ·   ·  Flag as inappropriate

    I received over 50 spams just yesterday alone! What the heck is going on? Even though they were in my spam folder I don't need to see them. Can't just delete the folder without opening it up first.

  • carol sanfilippo commented  ·   ·  Flag as inappropriate

    this is ridiculous to have changed this feature fro blocking unwanted email even when i put them in the blocker they still come back this morning i had 15 spams in all the years that i have aol i have NEVER had any intrusion from any others but what was in my contact list or things i have blocked years ago now all is a free for all i don't know what you people have tried to accomplish but you have failed failed failed and have created a mess and have a lot of unhappy

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please put back the blocking of individual words or phrases! I am receiving so many spams now and cannot seem to stop them.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am being BOMBARDED with **** emails that previously were blocked through an extensive keyword blocking list. You’ve apparently removed it deactivated those keywords which was a patently stupid move on your end. If you don’t reinstate that immediately, I am out of here. What an incredibly dumb move on your part.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yes, PLEASE return the feature to block specific words. It saved me lots of time.

  • Anonymous commented  ·   ·  Flag as inappropriate

    AOL HAS BECOME TRASH AND UNTRUSTWORTHY. I WILL SLOWLY BE MOVING ALL MY EMAIL ACCOUNTS AWAY FROM AOL. SHAME ON YOU FOR REMOVING FEATURES THAT HELP AND INSTEAD YOU ALLOW FOR CRIMINALS AND NEVERENDING SPAM!

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