Turn off SPAM filter
I used to be able to disable the spam filter. I can no longer do that. I use POP to retrieve my email and am missing very important emails because they are not delivered to me but saved on your site. This negates the usefulness of POP. Why don't you give the users the option to disable spam filtering? It makes no sense that you don't. Please fix this!!!!
Anonymous
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29 comments
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Anonymous
commented
Allow the ability to turn off the spam filtering or I am going to delete my aol mail account and go to another email. I use Outlook to download my mail but because the spam filtering is filtering out legitimate emails I don't get all of my mail. Now every day I have to go to aol and mark the emails in spam as not as spam and then go back to Outlook to download again. Let me do my own filtering. I am looking into going to another email since I don't have time to keep doing this.
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Anonymous
commented
Allow the ability to turn off the spam filtering or I am going to delete my aol mail account and go to another email. I use Outlook to download my mail but because the spam filtering is filtering out legitimate emails I don't get all of my mail. Now every day I have to go to aol and mark the emails in spam as not as spam and then go back to Outlook to download again. Let me do my own filtering. I am looking into going to another email since I don't have time to keep doing this.
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Charles Haubrich
commented
Allow users to disable AOL spam filter. I have missed several important emails because of the AOL filter. It seems it is impossible to teach it. My computer's spam filter works very well so AOL's is NOT NEEDED. It is a pain to have to go directly to AOL's site at least once a day to check if something important went to spam. The latest was an important insurance quote that I could have missed even though I had recently sent emails to the address rejected as Spam.
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Anonymous
commented
I've been waiting for some emails for a week now that never showed up. Well I finally thought to check my spam folder and lo and behold there they were. Why in the world would you make it where I can't turn off spam filters? I've been with AOL for many many years and have always kept spam filters turned off for this very reason and now I can't turn them off and you never bothered to tell anybody about that. I don't need you deciding what is spam and what isn't. I truly believe developers of websites and apps are some of the dumbest people on this earth. Time to get a new email address!
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diane
commented
Okay, I did find the spam settings.
It says Block email from addressed I specify.
There is NOTHING there!
Why do so many valid emails get sent to spam on my account?? -
diane
commented
AOL is a pass through for me. All email should download to Apple Mail on my Mac. Things are getting flagged as spam and never get to me!! When I discovered that (which took way to long) and checked virtually everything in the Spam folder SHOULD NOT HAVE BEEN THERE!!!!
How do I turn the AOL Spam filter off? I can't find a way to do that or even modify it. I can filter at my end and not lose important emails as I have in the past.
I see references to "Spam Settings" under options but I cannot find it on my machine. -
Darian Boggs
commented
Make it possible to turn off all spam filtering. A whitelist is not a solution, because then I have to add senders to the whitelist. I won't know who to whitelist until their message is marked spam. It's OK if spam filtering is default ON. It just needs to be possible to turn it OFF. I have a local email client I use, and that client performs spam filtering. I don't want AOL Mail spam filtering on the server side.
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Ed
commented
I just found out where some of my importan e-mails ended up. In your spam filter! I don't want you to determine what I want. I am fully capable in deciding what is spam and what is not spam.
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Charles Studholme
commented
A way to adjust or disable the spam filter.