Email is not delivered to the users Inbox - goes into Junk or Spam folders
When I address email to more than one person, very often it is delivered to their Junk or Spam folders and NOT to their Inbox. So, they never see my email because they don't often check those folders for legitimate messages. Please fix that - it happens all the time.
There are many reasons why your emails might show up in the recipient’s Spam folder. The most common reason is the way the recipient has its spam settings configured. In case he setup his incoming mail filters to allow mail only from certain people, or if he has a content filter to block mail containing specific words or phrases, your emails will be delivered to his Spam folder.
Although there are no settings you can adjust on your account to change the way an email you’ve sent is filtered on another person’s mailbox, there are a few things you can do to prevent your email from being identified as Spam. For example, avoid using lots of exclamation marks or dollar signs (or other special characters) in the message subject.
Also many email providers reject messages based on spam reports or a poor IP address reputation. If you are using a dynamic IP address, this may happen because a previous user of your IP address had a compromised computer that was sending spam. As a result, the IP address has been blacklisted. You can try contacting your ISP and have them issue you a new IP address, or you can just use your ISP’s SMTP servers to send e-mail.
We hope that these solutions are helpful in resolving the issue you are experiencing.
2 commentsComments are closed
I need help with AOL sorting my e-mail to the incorrect folders some goes to the spam folder some goes to the in box. Then on my iPhone some goes to the junk folder some to it's inbox. How do I or you fix this???
My email address is showing as spam to other users of other platforms. I am unable to have this fixed, could you please fix my email address, so it does not show as spam.