Recovery Phone Number
Change your instructions to read that you only want a MOBILE (i.e. cellphone) number -- but NOT a landline number.
I don't have a mobile phone. For that reason I got shut out of my email. Goddammit !!!!!
"Very inconvenient" not to be able to log in to my E-mail unless I add a mobile phone number, I don't have a mobile phone.
brian behrens commented
agreed with above - inspite of the feedback not change - locked out of the aol account, useless landline as a recovery method and no ability to contact anyone as need to log into the account....and then ask me for an email contact - crazy
Don't lock me out after one typo just because I don't have a cell phone!
I do not have a mobile phone, and new account process will not accept my landline number.
you have my mobile number wrong . THE CORRECT ONE IS :210-519-8286
Rob Cope commented
I am with this guy. The last time you asked for a recovery phone number I couldn't get into my account until I added a phone number. So I did, it is a land-line and completely useless as a recovery device. Now you have it and when i need help... AOL will send me a text. That will be a big help!
john snell commented
I do not have a mobile phone, and new account process will not except my landline number. Can I use my landline to sign up for an account?