locked out of free email
I have had AOL since its was debuted, Now all of the sudden Im not getting emails to ether address i have TWO, i have tried everything, AND NOTHING, i called the 800 number, and after explaining to the guy what was happening, he asked if i had done this and that, and i said yes, THEN he said ( oh i see your emal accounts, THEN HE SAID OH THERE FREE ACCOUNTS, AND HUNG UP, I dont see AOL staying around long, if this is how you treat customers that have been with you for YEARS, ********* AOL, HELLO GMAIL
We’re sorry to hear about your experience, we completely understand the heartache and frustration.
It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future. I’m here to help if you still need assistance or have additional questions.