Please return the ability to sort contacts by Name and/or email address. A first year IT programmer could fix this problem in an hour.
Please permit the sorting of the contact lists by both email address and contact's actual name. This function worked fine in AOL Shield until a few days ago. you coulc use the same method that Yahoo (your sister app) uses to allow for displaying contacts in alpha order by name. As an IT professional, I or any or my first year students could correct your contact app in less than an hour. You do realize that since some people do not use their names as email addresses that searching for the correct email address can be tedious without the ability to sort by either name or email address. Please return the contact application to the way it has been working for years. firstname.lastname@example.org
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I agree with the above. I am furious right now! One of the reasons I have stayed with AOL is because I like their contact list and I could do group mailings. What have you done! I opened my contact list today.....nothing is in an easy alphabetical list and my group mail lists are totally gone! no longer there! I had group mailings of 77 people, 66 people, etc. Today I sat down to send a newsletter to 77 members of a group. Now I have to find their email individually and place in the TO section of my email, typing each one in separately. I am 83. I don't have that much time to waste. How could you do this, AOL? I am more than just frustrated. I am angry! What a way to lose customers. You advertise yourself as the best email system. That was once upon a time. Not anymore. Go back to the way it was, please, or you will lose us.
My contacts list was sorted by Last Name until last week.
Now my contacts list is sorted by First Name. This is very difficult to use.
Changing the OPTIONS has no affect.
Do you have a work-around? Can this be corrected?
I use America Online Mail for my electronic mail message mailings to friends from my CONTACTS. I went this evening to mail to my contacts as usual,which was last month, August 19th, 2020, and when I click on A, I no longer get a list in alphabetical order for the A CONTACTS only, and so forth from B to Z. Each letter would have a page of its own and I would choose which of my CONTACT FRIENDS were to be SENT something from me. Everything was ever so orderly. Now each page has CONTACTS from different letters: Anna followed by Paul B then Valerie!? Verizon Premium Technical Support Agents, who are usually flawless, do not know how to rectify it. They referred me to America Online since they are well aware it occurred with an America Online update last month, and have had complaints from other customers. America Online these last few years is owned by Verizon Telephone Company. This has never happened to me in the 12 years I have had a computer. How do I return to entering from A to Z my CONTACTS when mailing? Please help me, I am not a computer whiz but I can learn step by step. This is for AOL Mail. Also, the actual CONTACTS list has remained in alphabetical order; it is only when I want to enter in TO, CC or BCC this letter scramble occurs. By the way, I just finished talking to an America Online support agent, Ray and he had the audacity to want to charge me a fee, and he stated the amount would depend on the problem, and if this CONTACT problem exists for everyone there's nothing to be done. Absurd and financially scandalous since my internet provider, Verizon Telephone Company, owns America Online, and I already pay a monthly fee to Verizon Telephone Company. God Bless, Eric Galati POST SCRIPT: Does the COMMENT of the third and last Anonymous signify that the electronic mail settings no longer functions either?
DITTO I do not like what you are doing to my contact list. PLEASE return to the original format!!
Go into AOL Mail, Option, Mail Settings, and look at the bottom under Contacts, select the option you want to display (last name, for example).
Yes, that this ability went away is very annoying.