My associate's email started going to the Junk folder. How do you correct this problem?
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Joe Youngblood
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Hi there, I’m sorry to hear that! The more often you mark these emails as Not Spam, the more you train your personal mail filter to recognize them as such. We recommend following these steps to manage your incoming emails: https://help.aol.com/articles/aol-mail-spam-and-privacy
Additionally, please make sure the sender is added to your contacts list.