By reading list AOL doesn't respond very fast to missing emails for everyone. They sure take the money fast enough.
Where are missing emails?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
30 commentsComments are closed
Bob O'Donoghue commented
2 years of Sent emails have disappeared - what happened - I did not delete - and how do I get them back
JOHN ANTHONY TAYLOR commented
My emails have all disappeared overnight
Cee Em commented
Tonight when I logged in my emails (all folders) are missing.
EXCEPT for the Inbox that has 11 emails from AOL regarding SPAM protection. The emails go back to 2017, two of which I read and kept in 2017 and 2018 . The others are dated 2019 up to 8:43 tonight, and are unread...
I wanted to email AOL with an image but that function is not available. Neither is Chat, and due to time zones phone is also not available.
Hoping AOL discover the bug and processing flaw and recover my mail, since the contact AOL procedures are useless.
SMH, I click Post and is asked to sign in, which one tab is open to my Inbox. Sign in twice!.
harry walls commented
you took my hearts54 away and i had important emails i lost can i get it back
Clare Dumoulin commented
Both myself and another have had email disappear before our eyes. It can disappear before I send it or while it's in the "in" box. My friend used AOL for business but after incoming mail would disappear he switched to gmail.
LAURA MACLACHLAN commented
My emails keep disappearing. On my iPhone, ALL recent "saved" emails are not there. But on my Laptop, they appear. This is very inconvenient and frustrating. I have completely stopped receiving certain value perks emails (i.e..COUPONS, discounts) that I used regularly without blocking nor deleting myself. Please help. Very frustrated customer.
MARTIN KILLICK commented
My entire inbox of read emails just disappeared. They are not in deleted items they have just gone. I have lost some important work information that I hadn't had time to process yet. This happened before about a year ago. Please help...
edward coughlin commented
i did the same thing, erased e mails and contacts. How do I retrieve them
Angelia Arrington commented
Ralph Tol commented
Guess I'll get NO response before I turn 100. Been a customer since dial up maybe time to get out!