sending a code to reset my password is a little goofy since I cannot get into my account because I forgot my password
sending a password code to my account is a little goofy since the reason I am trying to reset a forgotten password prevents me from signing into my account because I forgot the password. How am I going to go into my account to get the code that AOL sent me to reset my password if the reason I need a password is so I can get into my account. Makes no sense to me and should make no sense to AOL.
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!