Customer Service
Customer service?
Spent 2 hours with the AOL's outsourced tech support folks today, trying to regain access to the iPhone calendar related to my Verizon.net email account...no dice. During this waste of time I realized what a fine job AOL has done isolating customers. We can't even send emails to AOL to ask questions/express concerns anymore (just try it)...we are relegated to the automated response bots and representatives with limited skills and product knowledge. Really disappointing.
Craig MacKay
shared this idea
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team