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do a better job at filtering spam

Lately I am gettong lots of spam that is not going directly tomthe spam folder? Why is this happening

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Robert Marcoux shared this idea  ·   ·  Report…  ·  Admin →
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Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy


We also added additional security features for AOL Mail:

https://help.aol.com/articles/additional-security-features-in-aol-mail


If you need assistance, you can reach out to us at https://help.aol.com/contact/ 


Thank you!

AOL Mail team

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  • Al Fauvell commented  ·   ·  Report

    How do I get rid of spam emails from "renter@********? they send dozens a day and just change the address. I block one and they send another two. I have to go through all 20 or so emails addresses a day. It is all from the same company.

  • DOAK WOLFE commented  ·   ·  Report

    My inbox gets 100+ messages a day concerning my sex life, ***** length, colon health, and time at Camp Lejeune (never there), All such trash used to go straight to my spam folder. Why are they now piling into my inbox? My spam folder is only getting a handful each day.

  • J&T CLARKE commented  ·   ·  Report

    We continue to receive spam that when you hover your mouse over, it starts out as from renter-88479info@ followed by different words and domains, usually ending .co.uk and .site
    We just received the most vile, nasty email from them that is essentially ****! Using filters to stop this prolific spammer/scammer Does Not Work! AOL, Please help us and block before it even gets to my spam folder.
    I don't want to get any more disgusting spam. If you can't help us and stop these, please advise and I'll have to move to gmail.
    Please help us!

  • Robert N. Marona commented  ·   ·  Report

    Is there a way to STOP getting 40-60 SPAM emails from the same sources every day?

  • J&T CLARKE commented  ·   ·  Report

    About three months ago, AOL made a change or something happened to that spam has now exploded! We are now getting lots of spam every day from scammer that when your hover over with the mouse, it is really from "renter-88479info@" and after the @ there is different name each time. According to other comments as far back as August, other AOL members get spam from them starting with "renter-" with different numbers... We are still getting over 45 spams a day from the "addtocart" fraudsters. Please AOL, stop these spammers! Already received 5 spam from them this morning, two for the "camp lejeune" lawsuit even though I set up a filter to stop these, it does not work. Enough already... please stop these from ever getting to our spam or inboxes.

  • Don Comet commented  ·   ·  Report

    Stop sending my CHOSEN politicians to spam as you seem to be trying to bury my Republican Party friends in the spam and letting the **** from democrat hacks into my inbox.
    Stop calling my contacts spam and making me click that they are safe every time my grand daughter sends me something.
    If I did not have this email since before there was an aol **** I would give it up and start over.
    Still wish Netscape had won instead of the other way around.

  • Adele and Jeffrey FRIEDMAN commented  ·   ·  Report

    Why are so many spam emails coming lately? Over 2 dozen a day, mostly in Spam folder, but it's way up. Please fix this.

  • JIM HOLDREN commented  ·   ·  Report

    I received 127 emails from this sender from October 31 to November 3. The email address changes just a little bit and therefore prevents me from putting into the "block" function. Here are two examples: 124800880@addtocartnow-14u8r.co.uk, 124800880@addtocartnow-khsf4.co.uk. There are five characters after the dash that vary. This is clogging my phone email. I wish you had another choice besides "trash" or "spam" such as "delete now". This would keep these from entering into the folders on AOL and my phone, reducing update time, etc. Please help.

  • Sandra Holt commented  ·   ·  Report

    I receive a lot of spam e-mails on my aol account each day a lot from 114842595@addtocartnow-*****.co.uk The bits which are marked with * seem to vary and seem to be from a random generator. I have tried putting each e-mail into blocked e-mail but the random nature of the * part seems to get around this. Outlook offers this feature but I cannot see it as an option on AOL. I think it should be.

  • J&T CLARKE commented  ·   ·  Report

    Still getting tons of spam from "addtocartnow" and am now getting spam from spoofed emails that when you hover over with the mouse, they are from some scammer that starts out "renter-info@" and then varying letters so as to make it impossible to block outright.
    Please, AOL.... stop these scammer/spammers.

  • CATHERINE AGOSTINELLI commented  ·   ·  Report

    Why doesn't AOL BLOCK senders from my Spam account that I have already told them is spam?

    AOL used to do this. Now they just keeping appearing day after day.

  • GARY CURTIN commented  ·   ·  Report

    I am receiving over 100 SPAM emails per day.

  • GARY CURTIN commented  ·   ·  Report

    Blocking SPAM has become more difficult now that SPAM-ers are adding a random number to their email address. Can we use something like an asterisk to substitute for any numbers, letters or other symbols in the blocking of SPAM.

  • HENRY LANDSBERG commented  ·   ·  Report

    I am getting thousands of spam emails even though my emaiI is already set for ACCEPT EMAILS ONLY FROM YOUR ADDRESS BOOK.

  • HENRY LANDSBERG commented  ·   ·  Report

    I am getting thousands of spam emails even though my emaiI is already set for ACCEPT EMAILS ONLY FROM YOUR ADDRESS BOOK.

  • Geoff Shive commented  ·   ·  Report

    I have been waiting over 24 hours on a response to a very important e-mail. Today I happened to check SPAM folder and saw that I had received a "Delivery has failed" response, and you put it in SPAM. If your AI isn't smart enough to recognize that this is a response I need to see to an e-mail I sent minutes before, then I would prefer to just turn off the SPAM filter all together. Your help desk told me I just need to check the SPAM folder. Apparently I'll need to do that every time I'm missing a response to something because I never know what you might randomly assign to SPAM. It's not helpful and I would rather not have it at all. I can manage SPAM better in Outlook.

  • HARVEY ROSENBLUM commented  ·   ·  Report

    How to get rid of annoying disgusting spam that gets thru the filter without difficulty?

  • HARVEY ROSENBLUM commented  ·   ·  Report

    How to get rid of spam? Why is it that McAfee cannot be exiled to spam?

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