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do a better job at filtering spam

Lately I am gettong lots of spam that is not going directly tomthe spam folder? Why is this happening

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Robert Marcoux shared this idea  ·   ·  Report…  ·  Admin →
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Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy


We also added additional security features for AOL Mail:

https://help.aol.com/articles/additional-security-features-in-aol-mail


If you need assistance, you can reach out to us at https://help.aol.com/contact/ 


Thank you!

AOL Mail team

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  • Anonymous commented  ·   ·  Report

    I second that! I;m getting spam from a particular domain, but I can only block a complete email, so when I block the whole address (which, for some reason, is not getting caught by the spam filter and ends up in my inbox), they just change the "username" and send me another from the same "@domain."

  • Long time customer commented  ·   ·  Report

    These are the main renter email names I receive every few minutes. 100s also daily. We should start a list for AOL, as I have seen others, and reporting the thousands and thousands as spam does not seem to trigger AOL or Yahoo to deny this spammer use of their servers. The domains change by the minute and daily and start around 2 a.m. through 8 p.m.

    renter-21313info@
    renter-info@
    renter-87372info@
    renter-57161info@

  • JULIE DANIELS commented  ·   ·  Report

    PLEASE DO SOMETHING ABOUT THE SPAM COMING FROM
    RENTER-INFO@......
    IT HAS DIFFERENT EMAIL ADDRESSES BUT IT ALWAYS STARTS WITH THE HEADING: RENTER-INFO@
    I GET OVER A 100 EMAILS PER DAY FROM THIS ****

  • HONG GUO commented  ·   ·  Report

    i need to block a particular phrase in any email address to stop spam emails even hitting my spam box. But it would appear one cannot do this??????

  • HONG GUO commented  ·   ·  Report

    Can I not block a phrase - say "discountcode" . So that any sender that has this in their email address is blocked ?

  • HONG GUO commented  ·   ·  Report

    I am recieving up to 70 unwanted email per day - many having @discountcode as a start, then 8 digits dot net.

  • HONG GUO commented  ·   ·  Report

    Can I block emails which has say - discountcode - in the title from sender, who keep changing the rest of the email source, so I can't block them

  • Sharon Cullen commented  ·   ·  Report

    please do something about flagged-spam mail..we flag it and the next day its back..

  • David Plourde commented  ·   ·  Report

    I am noticing SPAM making it through the desktop app now which should be EASY to tag before it every makes it to my inbox. Why not just delete the blatant ones with mis-spellings, hyphenations, etc??? DON'T EVEN get me started on how AWFUL it is on my Apple iPhone. IT IS A JOKE and you should all be embarrassed.

  • ALAN B COX SR commented  ·   ·  Report

    Congratulations, I have gone from 200 spam emails a day to over 500 and I have to look each one over to make sure it is a valid email that I need. How long does it take to get your act together? How about a simple block program. DOH!!!!

  • SCOTT Bsabco commented  ·   ·  Report

    Once one deletes spam, have that email address banned by AOL.

  • BERNARD DEVANEY commented  ·   ·  Report

    i keep getting e- mail from senders i have blocked both on my i phone and my laptop why??

  • ndovetime commented  ·   ·  Report

    Make it easier to block spam. I am getting four pages of spam a day. It makes me think aol is complicit in this. In order to block spam, I have to open the email, select print, choose "Print using the system dialog . . . ," open a second browser tab, select Options, select Mail Settings, select Block Senders, then copy the email address from the first browser window, then paste the email address into the "Block messages from specific senders" box, and then save. It takes five minutes to block one sender when I am getting about 60 spam emails a day. When I open the email, I ought to be able to go to the "More" drop-down and choose "Block Sender," but I don't get that option in my "More" drop-down.

  • Chance Master commented  ·   ·  Report

    The posted comment above does not display the asterisk "*" in front of the At Sign "@".
    Nor after the At Sign.
    Again, AOL edit changes what was typed.
    Hopefully quotes will show what was typed -- "*@*.de"
    In block list is, Asterisk_ At Sign_Asterisk_de
    Used underscore to identify and seperate sysmbol representation/wording.

  • ROGER GRAY commented  ·   ·  Report

    Have a separate box for mail identified by you as SPAM.

  • Long time customer commented  ·   ·  Report

    I just started forwarding McAfee spam to McAfee. Maybe if they get enough they might help track down the spammers. spam@mcafee.com and I tell them it's AOL that is not stopping this.

  • JOHN HAAN commented  ·   ·  Report

    tech support denies this, and yet, what they told me to do, will not stop it, nor allow me to block them??
    because they are promoting these attacks to trick people into buying **** that shouldnt be needed.
    it is a simple program that blocks spam when we call it spam!!

  • JOHN HAAN commented  ·   ·  Report

    fix it! your page keeps telling me what to do, but it won't let me do it!!
    because AOL is promoting this ****, to get me to purchase something I don't need!!

  • THOMAS ANDERSON commented  ·   ·  Report

    Just make something that actually could be used to block a specific email address, in the vicinity of the delete button. This would be especially helpful. I love aol email, yet the amount of spammers that now have my email address is making me think I should move from here.

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