AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
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Here's a mine waiting to be stepped on...
Don't do what I just did! I was nearing the end of a detailed email I composed, when I went to another site to copy something I needed to paste. When I back-arrowed to Compose, everything I had written was gone and unretrievable. This AOL non-solution has been around for two decades. Isn't that long enough to fix glaringly poor programming. I was forced to switch from Verizon-hosted email to this train wreck. I suspect that Verizon or Oath broke it when they began leveraging it for Ad and profiling revenue. Email used to be a simple and essential tool.…
86th ranked -
Allow scheduled sending of emails
Why can't we compose an email and schedule when we want that email sent? That is a very useful feature when you are for example, catching up on many things over a weekend and sending business emails you want delivered Monday morning so they are hopefully not lost in the email abyss on the other end over the weekend.
There are also times when you think of something needed but know it should really go later so you write an email as you think of it. but want it sent at the appropriate time.214th ranked -
You can improve AOL mail by putting back the when read feature. It is a pain not having it.
You can improve AOL mail by putting back the when read feature. It is a pain not having it.
214th ranked -
Allow 3rd party email clients
You won't allow sending from Thunderbird or Apple Mail. The reason is security. It's obvious you want us to read ads or track us or something to do with your bottom line.
If security were the true reason, then everyone would disallow 3rd party email clients from sending email.
If you don't allow 3rd party email to handle my account, I will close it and say goodbye to AOL altogether.
I never chose to sign up with AOL; verizon was taken over by AOL, and I wanted to try to keep that account, but it is no longer practical, unless…
495th ranked -
Where is the "Check status" option on my sent mail?
Where is the "Check status" option on my sent mail?
32nd ranked -
I would like AOL to have a "read receipt" option. I send e-mail that I wish I could get a receipt that the person I sent it to opened it.
I would like AOL to have a "read receipt" option. I send e-mail that I wish I could get a receipt that the person I sent it to opened it.
53rd ranked -
I have to "unsend" option.
Please add an "Unsend" option.
678th ranked -
678th ranked
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Domain name
How do you get all of your emails to show the domain as @aol.com not @netscape.net?
495th ranked -
having multiple "send from" email address
how or can I have multiple "send from address". I can use my main email address (somehow have a random email option in my send from) but would like options for another email address I own. can this be done in one account?
129th ranked -
HAVE A FEATURE TO SCHEDULE A DATE AND TIME FOR MAIL TO BE SENT
instead of just clicking on to send later, actually have a feature where we can set date and time to be sent and when that date and time comes, the mail is sent automatically
111th ranked -
Separate SEND from SAVE please
please separate the SEND from the SAVE -- it is too easy to accidentally hit SEND instead of SAVE... so annoying.
678th ranked -
E-mails
The new method for attaching addresses is not an improvement. One must now scroll the through all addresses alphabetically to locate an addressee. If the person's last name begins with a "W", you need to scroll through all addressees "A through V" to get to the "W's". You used to be able to highlight the "W" and then scroll to find your desired addressee. Much easier!
495th ranked -
how to delete auto fill emails?
how to delete autofill emails. when typing email names, auto fill enters emails names I do not want to send emails to
495th ranked -
disable auto send
It would be great if the automatic send feature (Ctrl+Enter) could be disabled. Just sent something by mistake while typing the email.
1167th ranked -
Stop the "Control-Enter" method of sending email.
I'm very tired of having my reply sent before I'm ready because I hit "control-enter" by mistake while typing. I would very much like this characteristic of the system to go away, or at least have the option to disable it. Mousing over to the "send" button would be my only preferred way to send a message.
1167th ranked -
Sending emails from aol to cell phones.
Will we ever be able to sent emails to cell phones again?????
1167th ranked -
Mail Away Message Area - create a window there for customization without being away
Regarding the mail away message area - please create a window there for the user's customization without being away. Thank you.
272nd ranked -
Forwarding Several from My Inbox
I would like to forward several e-mails at one time from my Inbox to a work e-mail address. Currently, I can only forward one at a time, but with 60 e-mails a day in my AOL Inbox, this gets very tedious. I could understand a reasonable limit on the most that can be forwarded at one instance, but a limit of 'one' is not reasonable.
168th rankedThank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.
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Need an option to Delete a Sent Item
Some networks allow users to delete a sent item before it is opened.
Since the "Save Draft" and "Send" buttons are next to each other, we need an "Unsend" button.495th ranked
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