AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. I would like to stop e-mail addresses from automatically going into my contacts list.

    I would like to stop e-mail addresses from automatically going into my contacts list.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Go to mail.aol.com from a laptop/PC, click Options-Mail Settings-Compose and on Sending, uncheck the ‘’Automatically add email addresses to Contacts’’ option. Then scroll down and save settings.

  2. Distribution lists

    I would like to be able to edit and mange distribution lists on iPad. I can’t see any way to edit a list once it is created.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can manage the distribution lists by going to mail.aol.com from a desktop computer.

  3. how do I add a contact email, from a new contact?

    One click contact adding. Or 2 clicks. Don't give me to write it down to transfer to contacts. Can't even copy paste it.
    1st day with aol email, you have me cursing like a sailor with the unfriendly interface. Great job(this is sarcasm.)

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  4. contact lists 50 users

    I have a contact list that has 112 contacts. Today I tried to send to this list and get a message technical error try again later. AOL chat support says I am limited to 50 addresses in a contact list now. Is this true? I have been using this list for years on a weekly basis. I was able to import the list to my free gmail account and send my message. That worked Why am I paying for AOL?

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can have a maximum of 300 contacts per group. The most common causes for the issue that you are experiencing include, sending a lot of emails in a short time or sending one or more emails to a large number of recipients. If you previously sent a bulk email, you’ll need to wait a set amount of time before you can send more emails.

    Additionally, please check the email addresses you are sending mail to, and make sure the list does not contain any invalid or incorrect email addresses, which might result in a delivery failure.

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