AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Filter Display Names

    When a filter is based on "From", it should also catch display names, not just the address.

    604th ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Is there a way to merge AOL contact list with Galaxy Note 8 phone without using SIM card?

    How to merge AOL Contact list with Galaxy Note 8 without using SIM card?

    973rd ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Delete all read mail at once

    All mail to be deleted at once after read

    338th ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. Changes to 'Today on AOL' news feed

    When I open a news item on Today in AOL it changes to a page that does not allow me to open any photos and has awful music playing or someone talking about a totally different subject than the news I want to read.
    I hate the new changes. If there is no way to change this I'm off to Yahoo.
    After 23 years of being a faithful AOL customer maybe it's time to move on!!!!

    80th ranked
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    9 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Automatically delete email with keywords

    We should have a setting that will allow us to have emails automatically deleted if they contain certain words.

    604th ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Filter Settings

    Please allow multiple options on "Filter Settings"

    Example: Each field (from, to, ..)

    187th ranked
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    Gathering Feedback  ·  4 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Dark Interface and Virtual Disk?

    Hi AOL Team,

    A completely dark interface and virtual disk is not bad.

    Thanks.

    279th ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Downloading Saved Mail?

    You use to let people save the old mail to our systems if we liked. I would like to save my old mail to my system and not have to get on yours system every time I am looking for some thing in my old mail and use up the space that you give me for old mail on your system.

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    Gathering Feedback  ·  2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please tell me how I can keep recently deleted mail for a week - sometimes I inadvertently delete, and can't recover. Thanks

    Create a setting for keeping deleted mail for a desired amount of time.
    Sometimes, mail is inadvertently deleted, and never able to recover.

    187th ranked
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    Gathering Feedback  ·  9 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Spelling

    There should be a way to add spelling of new words to the dictionary.

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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Every single time I come over here I have to change from the standard to basic setting. Isn't there a way for you to save my preference?

    It is MUCH easier to maneuver in the inbox in the basic/accessible setting than in the standard setting. Every single time I come to the inbox I change it to the basic/accessible setting and yet every single time you change it back. Isn't there something that can be done to save my preferences? This is getting real old real fast.

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    Gathering Feedback  ·  2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Saving emails on my PC

    Why can't I save my emails to my PC and not have to sign in if I want to read one I saved. The old system was so much smoother and easy to use. Thanks.

    121st ranked
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    Gathering Feedback  ·  6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. You are still have bugs with Russia phone numbers!!!! I don't know how to make you fix this, I had written you few years ago about this

    I don't know how to make you fix this, I had written you few years ago about this. Russian's phone prefix is +7, and phone number looks like +7(989)1234567. But you stubbornly add "8", and after that phone number looks like +7 8 (989)1234567. It's so disappointed! Fix this please!!!

    973rd ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. 279th ranked
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    Gathering Feedback  ·  2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. deleted mail

    There should be a setting that when you close the email a dialog box comes up to ask if you want to permanently delete deleted mail. This will keep the folder empty. I forget to enpty the deleted and it gets a lot in it.

    144th ranked
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    Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. For decades I have depended on AOL for my my primary correspondence. With various new ownerships, Oath, and who knows the resulting fracture

    For decades I have depended on AOL for my my primary correspondence. With various new ownerships, Oath, and who knows the resulting fractures within the company as a result, the new comers have managed to ruin a household name. Of course it could be argued what do I expect from a free service — well nothing is free at the end of the day, and anyway AOL was produced out of innocence and a new era not unlike the discovery of the wheel. So now you have grown-up with the realization you can control people completely and close the door on…

    430th ranked
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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please allow option to include a column for email size (in kb) in the regular listing

    I'd like to be able to view the size of each email (in kb or mb), in order to permit selection of very large emails that I may not wish to download to the client - or that won't download to the client. Consider adding a column to the email display list. Or add a setting with checkboxes so I can choose the columns I wish to display. Thanks for your consideration.

    604th ranked
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    Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Why did my security question disappeared? I want it back!

    Today I want to reset my secret insurance.
    I was surprised to find that option was disappeared after I deleted my old security question.
    Now I want it back!

    279th ranked
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    3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    If you previously created an Account Security Question (ASQ), you may be prompted to enter it when signing in to certain parts of your AOL account. You can no longer create or update your ASQ. Instead, we recommend you turn on 2-step verification and add a recovery phone number and email address to your account.

  19. Put the settings with the processes again!

    Put settings with the processes again!
    You previously had it where we could adjust the mail processes on the mail screen, but it's not there any longer. It's off, hidden, in some mysterious location that can't be found but portions of the settings can be found via the mail "HELP" menu.

    Very silly.

    Put everything related to a service WITH that service rather than around the corner, behind the ficus plant, and next to the filing cabinets.

    You look for tools of a program within that program. Not in another program unrelated to the program you were using, for each…

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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. Edit Functions

    I should be able to control my information on this account. Add edit function to options account info to allow me to add or delete phone number

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