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AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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536 results found

  1. I wanted to generate a third party app password but "Sorry, this feature is not available right now!"

    Am I doing something wrong? Do I have to wait until the feature becomes available? How long do I have to wait?

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    72 comments  ·  Settings  ·  Admin →
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  2. Problems with Thunderbird, Outlook and other mail clients

    I can see my mail on AOL.com/inbox, but what broke POP3 email fetching for verizon.net addresses? Please check on this and fix it if possible.

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    152 comments  ·  Settings  ·  Admin →
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  3. By not changing

    Here is a idea as old as the hills and still rings true till this day.

    HOW ABOUT NOT FIXING SOMETHING THAT IS NOT BROKEN.
    See I use AOL because I love it. I have had it for years. I hate Gmail Yahoo and All other email sites. I love this one and I don't see anything wrong. I know if you change it then you'll start throwing ads popping all up and bull like that. Seriously you know you have to pay for it somehow. Save your money Sit back and relax you have done a great job so…

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    4 comments  ·  Settings  ·  Admin →
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  4. view

    i would like to view the messages WITHOUT actually opening the messages.

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    1 comment  ·  Settings  ·  Admin →
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  5. leave the mail I have read and saved in the new mail folder

    Please leave the mail I read in the received mail folder not the read folder.

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    2 comments  ·  Settings  ·  Admin →
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  6. We're glad you're here

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    1 comment  ·  Settings  ·  Admin →
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  7. I would like to sort by any category in the header list

    this was an available feature in the past, would love to see it reinstated.

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    0 comments  ·  Settings  ·  Admin →
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  8. We're glad you're here

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  9. Having two accounts open at the same time

    I have two AOL accounts and would like to keep them both open during the day. When I attempt this, the first account open tells me to sign out before I can sign into the second account. How can I get around this?

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    1 comment  ·  Settings  ·  Admin →
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  10. Now the email I have open, reading, disappears into my "old mail" folder after a certain time. I often have it open for over an hour while I

    The email I have open to read, seems to close itself after a certain amount of time. It goes into the "old Mail" folder. I cannot find a setting to stop this. It never did this until recently. I have to leave certain emails open for hours and I don't like having to find them in a different folder just to restore it.

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    0 comments  ·  Settings  ·  Admin →
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  11. Inbox

    I would like to have all of my unread emails at the top of the inbox. This option is available in iPad & iPhone AOL apps, but not on MacBook Pro.

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    1 comment  ·  Settings  ·  Admin →
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  12. 3rd party passwords

    Try it from your cell phone. Worked for me.

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    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
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  13. I have been an AOL user for over 25 years. You used to be able to set writing your emails in bold, along with font and size. Now, in order

    I have been an AOL user for over 25 years. You used to be able to set writing your emails in bold, along with font and size. Now, in order to have an email written in bold you have to do each email manually. Please bring back a setting that allows all emails to automatically be written in bold. Thanks!

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    0 comments  ·  Settings  ·  Admin →
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  14. email setup

    After composing mail, if I choose not to send it and I select the X in the blue box, the mail is saved to the draft folder without telling me it is being saved to the draft folder. It would be good to have a setting that let's the user select the X in the blue box and the mail be deleted rather than saved to the draft folder

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  15. "Play a sound when new mail arrives" alert

    Offer choices or at least volume control for "Play a sound when new mail arrives" alert. The only existing sound can be very loud, startling, and obnoxious.

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    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
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  16. We're glad you're here

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  17. Allow change of display name for AOL Today conversations

    Would like to change the display name that shows for my AOL Today article conversations. Haven't discovered that this is possible.
    (Earlier a suggestion I made identified this as "screen name," but I think "display name" is what I meant to suggest be allowed to change.)

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    0 comments  ·  Settings  ·  Admin →
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  18. Go back to old format

    Please go back to the old email format. I do not like this new format. Thank you

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    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
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  19. WHATS THE POINT OF FEEDBACK WHEN NO ONE RESPONDS ? LOUSY CUMSTOMER SERVICE !

    PUT CONTROL OF MESSAGES BACK INTO HANDS OF USERS ! STOP SENDING MESSAGES TO 'OLD EMAIL' FILE EVERYTIME A USER OPENS ONE. ....AND ALL THE ADDS ARE DISTRACTING AND INFRINGE ON USERS PERSONAL SPACE !!!! YOUR PRODUCT STINKS...FIX IT !!!

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    2 comments  ·  Settings  ·  Admin →
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  20. Like the old page better. Can delete better!

    like old style, mush easier to delete. Done like the fonts.

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    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
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