AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Spam keyword

    Gross amounts of spam are making it past the spam filters. Different e-mail addresses are sending messages with the same subject lines and keywords. No matter how often I report them as spam, when I receive a message from a different scammer, it goes to my inbox. I would like to be able to certain sender display names and subject lines to have my inbox under control again.

    498th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. Disabling links from unknown e-mails

    What happened to the box in settings that allowed me to disable links from unknown senders.

    688th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  3. My Spam filters don't work anymore. How can I delete AOL and Reload it?

    Add a way to Delete and Reinstall AOL when there are numerous issues that won't resolve. There is no "Update" function to fix the issues. Does anybody over there care anymore? Are you about to be swallowed up by the Dark side (google) and have given up maintaining or improving AOL?

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. I want to turn off "email address added to contacts" BUT HOW?

    I can't figure out how to STOP addresses from newly received emails being automatically added to my contacts. PLEASE HELP

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  5. provide a link within AOL (after sign on) to accept the terms for the new Oath. I don't want to do that from an unsolicited email

    After log in, have a place where users can agree to your Oath terms (like in our member profile). I don't want to click on any links in unsolicited emails...

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. i DID NOT REQUEST MY EMAIL TO BE REMOVED. SO PLEASE DO NOT REMOVE.THANKS

    I received Email from aol that I requested my email to be removed I did not request this to happen .So please do not remove my email thanks Joe Zappulla

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. AOL Mail—stationery stopped working. Not an isolated problem

    Make mail stationary work.
    I turned off block pop-ups, cleared the cache and restarted. Nothing helps.

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  8. open both my accounts upon sign in

    i am so frustrated with your not signing in my trbhull account! stop with the annoyance and open my account! yo keep refusing to open trbhull@aol.com and go directly to my hullsrobin@aol.com. we have had these accounts for 20 yearsll@aol.com

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. create phone

    i cant create an account as you want a cell phonenumber. I AINT GOT ONE OF THOSE UGLY THINGS!!! So how do I create an account?

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. delete all mail

    Please put unread mail in OLDmail after a month or two! Then automaticly put that in DELETEDmail after a month or two. Then delete it because I have 20,000 Emails some i will never look at when they are NEW; MOST I will never look at when a month OLD.
    It used to happen this way automaticly!!!

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  11. stop trump spam

    Do not post this in unsolicited e mail

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Why NO IMPROVEMENT for issues you created?

    For several years now, your team has been changing things purely for the sake of change/to justify their jobs. Well, they are NOT an asset, as AOL has severely deteriorated in that time. Not only can I no longer search by Flagged emails, but now, I cannot get emails to delete! And, why on earth does it take so very long to open an email or respond to something?

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. If you keep me from opening certain of my emailmessages, you will lose my monthly fee because I AM ABOUT TO QUIT AOL...your service stinks!

    I am about to QUIT AOL because you clowns are restricting some of my email messages so that I cannot open them. Do you want to lose my monthly fee? Well, it is going to happen very soon!

    688th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. how do i stop the autofill for my subject line, new problem

    subject line shows past subjects in drop down. i want to stop that

    688th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. The Search function won't work

    When I type in a key word in the search area, it goes blank and nothing comes up and I have to refresh the page just to get emails back.

    688th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Remove your ads from the top of the email!

    Remove your ads from the top of the email!

    688th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. can't mark as NOT SPAM

    I got this email in my Spam folder. I cannot mark it as Not Spam.
    IAS (feedback@antiaging-systems.com)

    688th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Love the New Change

    Love that my Read New mail is automatically moved to my Old mail after I read it. Makes things cleaner and eliminates the requirement for me to have to manually move it myself. Also easier for me to filter out Spam mail that make it into my mailbox.

    Thank you!

    1189th ranked
    Sign in
    (thinking…)
    Sign in with:
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base