AOL Mail

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  1. Improve the AOL "Help" Feature

    You should amend your "help" feature so that customers can describe the specific (technical) problem they are having and not have to go through the various answers available on your site, which may not be applicable. In my case, I have a problem all of a sudden where my emails seem to go to the Trash or Junk file of my addressee. I go through your options, but none fits my problem. It is very disheartening. Thank you

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make email inbox more productive and guarantee that no folders that was created are not all of the sudden gone.

    aol mail should be more customizable making it more productive like the gmail where you can create labels for the inbox for important/urgent.

    That way one does not have to search through the mail to find a specific thing

    aol is being obselete for this reason,

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  3. Why did my security question disappeared? I want it back!

    Today I want to reset my secret insurance.
    I was surprised to find that option was disappeared after I deleted my old security question.
    Now I want it back!

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    If you previously created an Account Security Question (ASQ), you may be prompted to enter it when signing in to certain parts of your AOL account. You can no longer create or update your ASQ. Instead, we recommend you turn on 2-step verification and add a recovery phone number and email address to your account.

  4. Allow the option to display full name and/or email address instead of username only on the email homepage.

    At present, on the email page that lists the emails, on the top right area (next to home, visit blog, and favorites; above the sign out and options links) there is no option to change the displayed name. Only the username is shown. It would be great if there could be an option to change the username displayed to email address and/or full name.

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    Gathering Feedback  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please after I erase a message from my inbox take me to the next message (like it was before) Do not take me to Inbox preview.

    Please after I erase a message from my inbox take me to the next message (like it was before) Do not take me to Inbox preview.
    It used to be like this.

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    Gathering Feedback  ·  0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Could you make it 2 clicks to delete mail & picture files to prevent accidental deletions

    I once accidentally deleted all my mail files with a wrong click which thankfully AOL retrieved for me. But since then I have noticed to delete my spam files it takes 2 clicks & I am asked if I really want to delete them but it only takes 1 click to delete my regular mail & files. Could the 2 click & verification be added to those files as well ???

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    Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Inserting photos or pictures you only have 3 size options it distorts the picture I don't want to attach it

    I dont want just 3 sizes for inserting photos they look blurred can we have it back to normal I don't want to attach I belong to a group we see previews as we open them it also makes photos blurred when sending to family they have to be you're size small, medium, or large well some come inbetween.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. address lines.. enlarge the to: line as we cannot tell if we put a small o or q. it only shows some of the word.. thank you.

    the address line needs to be larger so you can tell what letter was typed. you cannot tell an "o" from a "q" when the bottom or top of a letter is cut off. Thank you.

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    Gathering Feedback  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change pics on opening page.

    Why is Aretha Franklin's picture STILL on the opening page? Many newsworthy people passed away in 2018, example: a US President! Aretha was a great singer, but enough already!

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  10. Singing into account options should include an alternate phone number

    Singing into account options should include an alternate phone numbe

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  11. unroll.me

    I have loved tying this inbox to the Unroll.me website to create a daily digest for my sales related emails. Lately (since early September), your process disconnects this daily rather than letting my permissions last more than 24-36 hours. Please go back to what was working before, or at least work with their team to find a working solution so I don't change my subscriptions to another email account and stop using my aol mail.

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    Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bruises on Women's Faces in Ads

    I do not enjoy seeing altered pictures of people's faces in the ad section. Seeing women with bruises added to their faces is disturbing. If I can't figure out how to stop seeing those everytime I look at my mail, I will switch to another provider.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Put sender's email in BCC field by default when composing

    Provide an option that by default the BCC field be filled with the sender's email address when composing an email.

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    Gathering Feedback  ·  1 comment  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow opting out of "verify" for e-mail.

    Allow opting out of "verify" for e-mail.

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  15. Shorten the username requirement

    At present it takes username@verizon.net too long waste of time

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    Gathering Feedback  ·  0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  16. reading pane

    Why no reading pane option for left of screen? The way it is now is the most inconvenient way to view. Choice to move to left would actually make using the pane easy. See Outlook for template.

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  17. restore COVER X instead of repeated COLLAPSE

    restore ADS COVER X instead of repeated COLLAPSE

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  18. irritating pop up to ask me if I am sure that i want to delete mail when i want to delete mail

    please remove the pop up that asks me if I am sure that I want to delete email when I am trying to delete email. This is redundant and sophomoric. Another irritant.

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 171st ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Zombies on login page are not welcome

    Many reasons why this is offensive; I don't want to list them.
    Please remove them and use better judgment in future.

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    Gathering Feedback  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
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