AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Eliminate sender's name on emails.

    How can I eliminate my name from an email that I Forward, Reply or Reply All. I just one the email address to be seen alone w/o my name.

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  2. keeping safe

    recent attempt sign in from spain was not me

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  3. Delete unwanted folder on PC

    I found that I have a mail folder in AOL acct. that I did not create. I can't delete the folder. Any suggestions on how to delete it?

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  4. 47th ranked

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  5. Oh, what do you know, ranked 46th. Is that the number we're making up today?

    Lol, I love how you pretend you actually address this feedback.

    If you would listen to even 2 percent of this feedback, you would have a better company. We would run it way better than you do.
    You are bad at this.
    Irrational banning based on harmless comments which DO NOT VIOLATE your crybaby guidelines as you FALSELY claim.
    What is the appeal of lying to your loyal customers? I've been using you for almost 30 years and I'm done.
    Good job.

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  6. 47th ranked

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  7. Have somebody ACTUALLY READ this feedback section instead of not...

    We're on a road to nowhere and it's your fault. This forum does exactly zero things except make some of us idiots believe that you will actually read and heed our feedback, which you will never ever do.

    You allow the most racist comments I've ever seen in my life while banning perfectly innocent ones. That makes you stupid.

    You offer zero recourse for when a person has been banned (for no reason, I might add).

    You further enforce this ban by pretending that every single new comment I make goes against community guidelines, a BLATANT LIE on YOUR part.

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  8. Stop banning people for NO F-ING REASON WHATSO F-ING EVER.

    You have THE WORST COMMENT MODERATION SYSTEM IN THE HISTORY OF THE UNIVERSE. Seriously. YOU. ARE. THAT. BAD.

    All the racist garbage I see and reply to everyday and you single out ME!?!?!

    You are idiots.

    I did NOTHING WRONG and now I cannot comment ever. You just LIE TO ME and say I've violated your community guidelines WHICH I HAVEN'T, F-ing liars.

    Change your bad system, reinstate me, stop allowing racists to make racist comments while punishing anti-racists like me FOR NO REASON.

    Idiots. Seriously, You are the biggest idiots online.

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  9. Unable to Access AOL Mail by Outlook as of April 21st @ 4 p.m. EST

    I receive my AOL mail on multiple computers (PCs) running various versions of Outlook (2016 and 2019). All these PCs running Outlook were simultaneously unable to access to AOL server on April 21st at around 4 p.m. EST. I have been unable to access emails through Outlook since that time. Installing and uninstalling AOL on Outlook was unsuccessful. Changing port settings was unsuccessful. The consistent error message from Outlook is as follows: 0x800CCC0E - Cannot Connect to Server. Research into other user experiences shows that the server needs attention by AOL to remedy. Please check your server(s). I'm still unable…

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  10. aol changes language unsolicitedly

    AOL keeps changing the language of my email account...without even bothering to ask my consent. Any attempt to contact them fails because...aol email contact is inhibited due to Covid 19... while the entire world is working from their home office. About time that aol comes up with a little more credible excuse for ignoring their customers' preferences and needs.

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  11. delete the word mind from blueberry25hill@aol.com

    somehow the word mind has popped up as a prefix to my email please delete that word so my email reads
    blueberry25hill@aol.com

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  12. I need to ensure that my email account is accessed on verified devices

    Hi! i have had 6 email accounts all of them are hijacked by a local Keralite politician who is protecting the Keralites who have duped me of my properties. They phish for my login details and access my emails on remote devices. Please create a setting where only the devices that belong to our home can be used to access our accounts. I have a McAfee antivirus, but I am constantly being tracked online. My security key which had been set up suddenly began to show "No Key" message, the support email has been deleted from the email account after…

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  13. somehow my email address attached a prefix

    can you help me delete the prefix that suddenly popped up on my email
    address it is offensive to me
    mindblueberry25hill@aol.com
    I never included the word mind
    where did that come from?

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  14. The "adchoice" banners at the top of webmail page, is slow at loading.

    The "adchoice" banners at the top of webmail page, is slow at fully loading. This causes the page to lock up while the banner loads and is slowing down my work production. Please fix this problem. Animated ads no more attract my attention, than static ads, they just slow up your system!

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  15. Stop using AP as your news feed--it has become biased news

    Everytime I check on my aol mail I get a Left Wing bias approach to the news. It's not "news" anymore, it's literally propaganda.
    Must replace AP as news source or you'll only have 1/3 of population (Progressive/Liberals) as customers

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  16. Your ads are covering up part of my email!

    Please how can I stop getting your ads?

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  17. Calendar attachement from senders do not show up as reliable.

    Aol mail does not have the capability to show calendar attachement where I can respond with an agreement to join the meeting etc. I would really hate to have to use google email for professional purposes.

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  18. Calendar attachement from senders do not show up as repliable.

    Aol mail does not have the capability to show calendar attachement where I can respond with an agreement to join the meeting etc. I would really hate to have to use google email for professional purposes.

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  19. not getting all my e mail u suck

    i am not getting all my e mail u suck

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  20. Outlook no longer works for me!!! I tried everything. I cant handle the flashing aol ads on the aol page. Cant drag pdf from/to desktop.

    Outlook no longer works for me!!! I tried everything. yes-I del it and re-added, I have correct passwords, I have correct servers listed................. I cant handle the flashing aol ads on the aol page. Cant drag pdf email from/to desktop. I need outlook. we even pay aol monthly for who knows what. AHHHHH!!!!!!!!! Please figure out another way to make money.

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