AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Downloading all attachments in one click

    Hello,
    Please take it on as a priority to add a button for downloading all the email attachments at once.
    Thanks

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  2. make restore point for contacts

    my contacts restore points appear to be 6 and 12 months old. Any way to increase the frequency, or to force a save point when I edit/add/delete a contact?

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  3. cannot attach files or embed images in emails from desktop or laptop MAC

    Please FIX THIS essential function of email. Has not worked for months. Incredibly frustrated at the lack of technical support.

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  4. Search function has been downgraded.

    Search function HAS to include a way to search only within New Mail, or Sent by, or all the other wonderful options you used to allow.
    The ability to do this used to be the reason I prefer AOL to Gmail.
    BRING BACK a way to narrow my search to only new mail!!!

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  5. editing new contacts

    ADDING AND EDITING NEW CONTACTS:
    I receive new contact by email - I want to add to my email contact list.

    Now, I must look back and forth from the email to fill-in the details for the new contact. cannot do it currently. e.g. Have 3 seperate and partial new contacts for the same person. How to delete the bad ones?

    SIMPLE SOLUTION(s) : 1) add automatic populating info in contact info from an email.
    2) Allow editing of contact details.

    1. allow for automatic or manual switch for automatic new contacts. e..g I do not want auto-added contact info for…
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  6. Deleting by sender

    It should not matter how many emails you have we should be able to search by FROM so we can delete all at once. Example: I want to pull up all HyVee emails and delete all HyVee at one time instead of clicking one by one. This would help keeping the number emails down and less time spent cleaning up emails. ?????????

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  7. Create simple idea to make it easier for subscribers that 'we not computer guru.

    I do like the idea that, in term of sending verification number; you give the subscriber two options to choose that's awesome. Another is to remember that all subscribers were not computer guru. So find simple way to make it easier.

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  8. Options when composing email

    Enable Options that every other mail I've worked with has when composing email such as Options: importance level, Receipts (Read, Delivery), more formating features. Are these available and I don't know how to access these features?

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  9. spam

    One of the messages I received was put into the Spam folder by mistake. There was no visual indicator to make it clear it had happened, and so I only noticed when I randomly clicked at the Spam folder and realized that a cery important enail was there, since 2 weeks ago. There should be an option to display the number of unread messages inside the Spam folder, so that it's not as easy to miss them like this

    29th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Need to increase permitted number of spam filters and restructure logic of how they're set up

    Right now, the spam filter that one creates gives you the option to select one, 2, or three fields - "From," Subject," and "Message Body" -- in which to enter the word one wants the filter to catch. Since one can't know in advance whether a given word will appear in which field, this means one would have to create 3 separate filters -- each one with the relevant word in one of those three fields -- to supposedly catch spam containing that word. Creating one filter and putting that same word in all three of those fields doesn't work,…

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  11. Please block spam!!!! Getting too much spam mail.

    Getting way to much junk mail. Please block spam mail!!!!!!

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  12. Outrageous level of SPAM every day, all day long

    PLEASE stop all obvious SPAM from arriving in our email inboxes. It is absolutely ridiculous that in 2022 we are receiving hundreds of obvious SPAM emails every day/week. Are you getting kickback for each that you allow to proceed?? Please stop this SPAM ASAP!!

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  13. you block blue host?

    Sure! you worthless pieces of **** would block email from Bluehost who is a legitimate web provider, but you let through people trying to scam people by verifying bogus deliveries, and you let through ***** enlargement products!! How ********* is AOL!? totally the scum bucket of email providers..

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  14. maybe you should do everyone a favor and close your ******* doors!! I dont understand how such a piece of **** service has stayed around

    your system is a real piece of *!! Bluehost is trying to send me verification emails and your **** piece of **** service is blocking it. I don't get how the scum of the earth email service has been around so long. you need to take your company to the back of the barn and just ******* put it out of its misery. I am done with ******* AOL. not I am only using you for **** mail. like it well should be.

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  15. SPAM Folder

    Can you please put the number box next to the SPAM folder to remind us there are things in there. I forget about it and then there are TONS of emails in there that I have to search thru when I can't find an email that was emailed to me !
    Thanks!

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  16. to much cost

    I am retiring and I don't have the funds to keep using a service that charges me $29 a month for services that I can access for free. I don't have the time to review or take advantage of the benefits.

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  17. STOP FIXING IT!

    I sent an email from my AOL account on my iPhone. I try to send one TWO MINUTES LATER and suddenly, my password isn't right anymore. I delete the account from my phone and I cannot get it to accept your ********* new login passwords. Oh, takes the password, but then it requires me to confirm who I am by sending me a text. THEN, it ALSO requires me to respond to my backup email address. Um, I'm on the iPhone and to read the message, I've got to back out of adding an account. This is beyond belief how…

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  18. spam from my own account

    Help! I've had my account for years. I keep changing my password daily to weird things and somebody keeps sending spam from my account. What can I do? They send me emails from an AIM account as my log in.

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  19. fill out this field.

    Exiting from mail accidently or not, usually puts the read-message in "old mail", "recently deleted", sometime into "spam" automatically. However, there are times when it disappears altogether. Very annoying, when I didn't want to lose it, because of its importance or consequence.

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  20. Usability and Speed Improvements To Aol Mail

    Dear Aol Team,

    I hope this this feedback finds you well.

    I have been using Aol for many years and now and I would love it if Aol Mail could implement the features and functionality to match other email service providers.

    I have a "beefy" computer that is very fast to respond and other email service providers are fast but just not aol mail. I would love to switch providers but it is not an option since I would have to invest alot of time in that.

    What are my specs:
    Intel Core i7 Quad Core 4 gen (i have…

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