AOL Mail

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Stop closing comments when AOL's proposed solution doesn't work

    I am having problems with that ReCaptcha-Prove-You're-Not-A-Robot pseudosecurity , just like a lot of other users. So one of us complained, on Nov 21, 2018, and several others provided comments indicating related problems. Then AOL gave us all a link to a page to something about "What to do if you're having problems proving you're not a robot", which had some obvious suggestions, but didn't actually address my problem or some of the other users'. But now AOL has closed the comments, and so those of us still having the problem have to start a new thread. You know, since…

    152nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Dark Theme Background option!

    I'd like there to be an option where you can choose, not just the "AOL" Logo theme only, but also the Background too. (Like the whole screen.) The White (Standard) screen can become a real Eye-Strain at times + also cause Headaches at times too. The Black Tone would Really help out lots of us AOL Customers, when entering our Email Pages! PLEASE MAKE THIS COME TO BE AS ANOTHER UPDATE!

    Thanks!

    107th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow movement of unwanted sender addresses to the"Block" area with one key stroke?

    Your new systems stinks. Please let us have the possibility to move unwanted senders' addresses to the "Block" area with one key stroke. I am not sitting here for the next 4 hours moving 35 of 39 ******/pornographic address one by one - especially if some of the addresses are more than 25 characters long!

    98th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. Recovery Phone Number

    Change your instructions to read that you only want a MOBILE (i.e. cellphone) number -- but NOT a landline number.

    107th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Increase the maximum allowed Filter Settings - 50 is not enough

    The Filter Settings, with their limited function, require us to set one filter per each action. With a maximum of 50, this is not enough. Either increase the maximum number of filters or add better functionality to the filter settings. For example, with Gmail you can add multiple email addresses, comma separated within curly brackets to tell all my subscriptions to filter to my "Subscriptions" folder, just as an example.

    136th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. more than 25mb attachment

    I hope I can send more than 10pictures a time .you may increase the maximum attachment to more than 25mb.

    120th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Annoying opening logo

    Please change the "OH NO! Logo that graces my screen every time I log in. I log out correctly, but this seems to imply something is wrong with my log out. I don't need something annoying me when I log in.

    152nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  8. Advertisements

    You are allowing advertisements from . This is a scam company. You do not receive the same clothing as advertised. You receive from an address in Chino, Ca. When you want to return the item for a refund, the Company tells you that you have to send it to China at your own expense - which by the way is over $100.00 in shipping costs. Stop showing their advertisements .

    120th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. You can improve AOL mail by putting back the when read feature. It is a pain not having it.

    You can improve AOL mail by putting back the when read feature. It is a pain not having it.

    136th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  10. Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!

    Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!

    15th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  94 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. NEWS "TODAY on AOL"

    Sorry to say, but "TODAY on AOL" news looks and sounds just like
    "THE NATIONAL ENQUIRER"....
    Your news is not worth reading...."PATHETIC"...

    10th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  91 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 11th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  23 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  13. what has happenned to my politank 3 mailbox ?

    I want my politank3 mailbox back in options

    204th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. AOL BROWSER

    Dear AOL

    “When is AOL going to function as before when most people were proud to belong?”

    AOL should be allowed to operate as a stand alone app irrespective of Verizon or Oath. Gone are the days.

    Regards.


    204th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. You can provide a way to mass an delete email folders. I have two folders full of emails I no longer need.

    Allow customers to delete email folders with large amounts (thousands) of email stored with a single deletion.

    250th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  16. 152nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. What happened to the address book for groups. I wish to edit and add to my groups.

    My address book for groups has disappeared. I am confused as to how to add contacts to groups.

    342nd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Why is non-spam mail going in to spam even after I deem it not spam??

    I've been getting alot of my mail go to spam. Emails I normally get and always open. I go to the spam folder, check that they are not spam and they go back to spam anyways.

    250th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  19. I can only download one attachment.

    I was able to download multiple attachments in an email. I can only download 1 file and have to close AOL mail, reopen AOL mail for the other files.

    120th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?

    Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  44 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base