ADDING AND EDITING NEW CONTACTS:
I receive new contact by email - I want to add to my email contact list.

Now, I must look back and forth from the email to fill-in the details for the new contact. cannot do it currently. e.g. Have 3 seperate and partial new contacts for the same person. How to delete the bad ones?

SIMPLE SOLUTION(s) : 1) add automatic populating info in contact info from an email.
2) Allow editing of contact details.

1. allow for automatic or manual switch for automatic new contacts. e..g I do not want auto-added contact info for spam emails.

The above request is what AOL used to be. Now it seems to be no one is running the ship cause the captain is drunk. What say. you?

Right now, the spam filter that one creates gives you the option to select one, 2, or three fields - "From," Subject," and "Message Body" -- in which to enter the word one wants the filter to catch. Since one can't know in advance whether a given word will appear in which field, this means one would have to create 3 separate filters -- each one with the relevant word in one of those three fields -- to supposedly catch spam containing that word. Creating one filter and putting that same word in all three of those fields doesn't work, because for the filter to identify such a spam message, the word must be in ALL three of those fields. So, if that word is missing from any one of those fields, the filter won't filter out an email. That is, the three fields act as a logical "AND" condition: all conditions must be met for the filter to catch the email as spam.

So, right now the only way to get around this is to create 3 separate filters using the same word, but each filter containing that word in only one field each. That's onerous, especially with the limit on the number of filters and the inability to use wild cards for very similar words.

The way the spam filter should work is as a logical "OR" filter: that is, if the selected word is in any one of those three fields -- if any one of the three conditions is met -- the filter would catch it.

And, BTW, even when I've created three separate filters with the selected word in, successively, "From," "Subject," and "Message Body," the filters STILL don't catch the emails with the selected word in any one of those fields (and I mean emails where the word is an EXACT match to the one I put into the filter).

And due to the inability to use more than one word -- such as a name, separated by a space between the words of the name -- in the "From" field, many spam emails from the same senders keep getting through -- because one can't use spaces. When I tried to do so, I kept getting the message that I was violating the rule against using certain special characters.

All of these problems need fixing, as I'm still receiving a ton of emails from various spam senders -- including those that I thought I'd blocked by using filters with specific words that appear in the subject or message body fields -- and it takes much too much time to go through all them to mark them for deletion. (Can't do the deletion just as one batch, as once in a while there's a message in my spam folder that's legit and which I need to mark as "NOT SPAM". So I have to review the entire list.)

Fixes to the above problems -- changing the logical conditions required to be met; allowing wild cards; allowing more filters -- are not complicated for an average software programmer to implement. The question is, does AOL have the will to do these fixes to keep customers from leaving?

I sent an email from my AOL account on my iPhone. I try to send one TWO MINUTES LATER and suddenly, my password isn't right anymore. I delete the account from my phone and I cannot get it to accept your ********* new login passwords. Oh, takes the password, but then it requires me to confirm who I am by sending me a text. THEN, it ALSO requires me to respond to my backup email address. Um, I'm on the iPhone and to read the message, I've got to back out of adding an account. This is beyond belief how complex y'all have made this *. **** *****, is the ONLY way to properly describe your *** *** services.

Dear Aol Team,

I hope this this feedback finds you well.

I have been using Aol for many years and now and I would love it if Aol Mail could implement the features and functionality to match other email service providers.

I have a "beefy" computer that is very fast to respond and other email service providers are fast but just not aol mail. I would love to switch providers but it is not an option since I would have to invest alot of time in that.

What are my specs:
Intel Core i7 Quad Core 4 gen (i have a faster computer too but same issues)
16gb ram
fast gigabit internet
.... etc

I'm certain that if you were to implement these ideas and advertise your features and functionality to the general public you would attract new users. Everyone in the world needs an email address so why not AOL?
Ideas to Improve Aol Mail
1. Have content delivery networks (CDN's)/Servers outside of USA to improve speed and reliability for people outside of US
1.1. The above step should improve the speed of search
1.2. General Loading Times
2. Allow the browser back button to be clicked and make it so that it takes you back one step in the Web UI e.g. if you have an open email and click back perhaps take you back to all of your emails in the inbox
Currently you have to login again which is a bad user experience.

Ill try to get these comments sent to upper management too.

Last time when I had posted a helpful feedback my post was merged with another post which was not relevant to my issue using Aol Mail.

Kind Regards,

Aol User