AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. 51st ranked

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  2. My Inbox is showing false numbers

    My inbox shows that I have 25 New messages, but when I open it, there are none. Please double down and make sure that your folder "count" is accurate. Thanks.

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  3. Rather than a FLAG on important mail, how about making the SUBJECT LINE bold or a different color?

    Rather than a Flag on important mail, how about making the Subject Line bold or make it a different color? It would be very helpful. Thanks. PT

    27th ranked

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  4. add an email category for incoming bills. I don't think other email companies offer that.

    add a clickable category which would be specific to incoming bills. when bills are included in general emails, they are easy to miss.

    17th ranked

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  5. To improve the AOL experience, hire educated copywriters.

    The lack of correct grammar and punctuation exhibited by AOL's copywriters is absolutely egregious. How do we expect the next generations to gain these important language skills if their online experiences with writing are so deficient?

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  6. Android phone mail.

    In an open email, the pop-up selection on the MORE menu - could you please consider moving the "Mark as spam" option lower in the choices and not at the top of the list. I don't know how many times I have accidentally hit than instead of "Mark as unread".

    27th ranked

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  7. move email limit 1000

    the copy function limits you to moving 1000 emails at a time. need to be able to move in bulk (maybe 25k at a time).

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  8. view

    i would like to view the messages WITHOUT actually opening the messages.

    27th ranked

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  9. I hate the automatic movement of emal to "old mail" when I close them. I used to be ablt to delete them and let them rest in "new mail"

    Let us keep mail in New Mail folder when closing mail instead of automatically sending to old mail. Also, I want to be able to save mail as "new mail" and BOLDED so I can more easily find it when I have time to deal with it.

    17th ranked

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  10. Readability Mode--It's not just font size

    I agree with all previous posts about readability mode font size--it needs to be bigger. While size matters, that's not all. Changing from normal to readability forces the lines closer together which is contrary to enhanced readability. It is actually more readable to use the normal display and ctrl+ . All in all your efforts at readability are poor and need improvement.

    27th ranked

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  11. 51st ranked

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  12. Checkmarks

    When I checkmark an e-mail in the inbox and click Keep as New, it works but the checkmark should then go away. Instead I have to uncheck it.

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  13. I want to delete email from a specific sender without going from page to page

    Please place a tab to delete all emails from a particular sender all at once no matter if the have 1 or 25,000 email coming to me. I should be able to delete all emails coming from them at once.

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  14. blocking email address option within email

    There should be a way to block emails from certain addresses from right within the email. In other words, you open an email and there is a button to block from that specific address instead of having to go to settings and add email addresses manually.

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  15. leave the mail I have read and saved in the new mail folder

    Please leave the mail I read in the received mail folder not the read folder.

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  16. Incoming mail problem

    On subject line before opening email there’s a trash can - email gets deleted - how can trash can be removed??

    17th ranked

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  17. Allow users to set an expiration dates for emails received from certain senders

    I would like the ability to set an expiration date for emails that I receive from certain senders such as stores, news organizations, etc. so they are automatically deleted after a certain period of time if not already deleted or moved to another folder. The expiration date could be different depending on the sender.

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  18. Please can you allow us to create a sub folder within a folder

    Please can you allow us to creat a sub folder within a folder

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  19. Search function has been downgraded.

    Search function HAS to include a way to search only within New Mail, or Sent by, or all the other wonderful options you used to allow.
    The ability to do this used to be the reason I prefer AOL to Gmail.
    BRING BACK a way to narrow my search to only new mail!!!

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  20. make restore point for contacts

    my contacts restore points appear to be 6 and 12 months old. Any way to increase the frequency, or to force a save point when I edit/add/delete a contact?

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