AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
167 results found
-
New Mail format.
I hate the New Mail format. It ain't broke ; why fix it?
28th ranked -
I want the old format back I do not like this new one.
Put oId format back
I did sign in25th ranked -
If it's Not broken, No need to fix it!!
Go Back to the old one, or I'll be using Yahoo all the time ... Even though I've had this account since 1990.
23rd ranked -
Ad editing abilities.
Being able to edit a message would make it easier than having to delete lines & rewrite the message.
22nd ranked -
I hate the new aol email layout and everything about it!!!!
I hate the new aol email layout and everything about it. I can't find anything so I hate to use it and it is my main email account!!!!
24th ranked -
STOP posting ads with music
It is especially annoying when I am on the phone or in a zoom meeting. The music for ads for Greece are especially annoying. My wife keeps running into my office asking what are you doing.
41st ranked -
unsend
Unsend or recall mail option.
Also need a block option
Also need a close popup optionthank you
27th ranked -
Change to AOL Mail "Today on AOL" optics
AOL changed the way the news feed "Today On AOL" looks after signing into mail. Previously, all four news stories were visible. Now I can only see the top two and only part of the pictures for the bottom two, so I have to scroll down to see what the two bottom news stories are. This is stupid and not user friendly. It's awful. Change it back.
46th ranked -
Ability to Rearrange Mail Columns in Order Desired
I would like to be able to arrange the columns in the order that best suits me, like I could in the old version of AOL.
25th ranked -
39th ranked
-
the NEWS
Why is it that AOL is like all the rest and ignore the Biden family criminal activity? Instead report on things that don't matter as much. Where is the balance, what I see is none, all one sided. So when I am looking at my emails why should I just see one sided news? Maybe if you can't be balanced you should show none!!!
51st ranked -
this forum sucks. it's useless and slow and provides no help.
What's the point of having a forum if you can't find an answer to a problem?
35th ranked -
Unbiased reporting of news
AOL should be balanced in its reporting of the news, especially in terms of reporting about the behaviors of President trump and Mr. Biden. Your reporting of the Biden classified documents scandal has been a cover up of his behaviors. Correct it please.
31st ranked -
Right-Click, Search for From/To missing?
What happened to this quick feature? Right-Click Search for From/To missing? Why on earth would you remove this?
29th ranked -
I prefer old AOL version instead of the new version.
You just changed the layout of AOL Mail and I don't like it. I'm still not used to it. I wish I had the previous version back which was much easier to use. My attachments were at the top of the email message instead of the bottom of the email. The "reply" button was also at the top instead of the bottom. I'm also having a more difficult time searching for old emails. Can I have the old version back?
33rd ranked -
T.Y. AOL! I've recently noticed a big reduction in junk mail as of 5/1/2023. Perhaps the wildcard I always add to email blocking now works?
Thank you AOL! I don't know what change you've made in regard to SPAM blocking but whatever it is, it's working!
I've been a paying AOL member since 1995 and over the last several years the number of SPAM in my Inbox has gotten out of control, despite my constantly adding spammer's email address or domains with a wildcard '*' before the '@' symbol to the blocking list. All my efforts did little to reduce the SPAM I would receive.
I don't know what AOL has done recently, as of the start of May 2023, but the daily 20-30 spam…
69th ranked -
Listen to your customers! We were happy the way it worked before! PLEASE, PLEASE, PLEASE! Put it back!
Listen to your customers! We were happy the way it worked before! PLEASE, PLEASE, PLEASE! Put it back the way it was!! Can't you see how unhappy everyone is?
31st ranked -
Bring back words or phrases or senders that can be blocked in emails.
Bring back words or phrases or senders that can be blocked in emails. It worked great in previous versions. I get over 100 spam emails per day from "renter" "info" "newsletter" "admin" "contact" "no reply and"16307" to name a few. There are some legitimate emails that go to spam that I have to search through to get.
41st ranked -
keyword block
please create a keyword block (either in the email address or heading or in the subject matter that would automatically prevent email from being viewed in the spam folder or go directly to trash. This same block could be used for specific senders who change their email domain but not their name
41st ranked -
Back button no longer properly goes back to the email you replied to or forwarded
Whenever I reply to an email and hit back, it should go back to the email from which I replied (or forwarded). This was the behavior in the old AOL Mail. Would you please re-instate that? Currently, after replying or forwarding an email, the back button takes you back to a folder and you lose track of the email that you replied to or forwarded, but I want to take action to move that email properly before returning to my main email folder. Nothing should have changed in this respect form the old version. Thanks.
29th ranked
- Don't see your idea?