AOL Mail
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Netscape mail - this is a disgrace to lock us out of the service we're paying for.
PLEASE STOP LOCKING US OUT - 3 DAYS NOW!
147th rankedWe apologize for the inconvenience.
Please be assured that we are working to fix it as soon as possible. -
Why must I push three buttons to get to new mail after I sign in?
After signing in, I should be able in one click to get to my new mail.
13th ranked -
News On AOL.. --
You show a "story" of interest and when clicked on it opens in a new tab . You have to click "Next Page" far too many times to reach the one that addresses your original story theme. It takes too much time to read thru all the background and I normally click off these stories.
Also.. the old format of AOL was better as you could access yr files off line... Hope feedback is helpful.
147th ranked -
AOL is not concern about your convenience!
It's very obvious that AOL does NOT have your interests at heart! Just look at all the pleas and requests to put back the spam blocks to stop unwanted mail and yet NOTHING has been done about it by AOL. THEY DON'T CARE about WHAT YOU THINK OR WOULD LIKE!!! They're ONLY out for themselves! Close your accounts and go somewhere else. There are other places out there, that will block unwanted spam mail!
16th ranked -
Recovery Phone Number
Change your instructions to read that you only want a MOBILE (i.e. cellphone) number -- but NOT a landline number.
147th ranked -
Spam Reports
Make logging in quicker!!! Give us better Spam controls that work!!!!
Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
What are you people doing?!
Email should be simple, fun, convenient, and efficient. NOT anymore.
Do you want to make people move? Make a bad name for yourself?
Geez, in this day and age - you should be able to figure this out.11th ranked -
Please allow me to actually remove people's old, unused, prior email addresses from the AOL app on my phone!
Add a feature to the phone app that allows contact addresses to be removed!
118th ranked -
Keep it the way it was.
Stop changing things. Leave well enough alone. If it is not broke, don't fix it.
147th ranked -
Here's a mine waiting to be stepped on...
Don't do what I just did! I was nearing the end of a detailed email I composed, when I went to another site to copy something I needed to paste. When I back-arrowed to Compose, everything I had written was gone and unretrievable. This AOL non-solution has been around for two decades. Isn't that long enough to fix glaringly poor programming. I was forced to switch from Verizon-hosted email to this train wreck. I suspect that Verizon or Oath broke it when they began leveraging it for Ad and profiling revenue. Email used to be a simple and essential tool.…
175th ranked -
35th ranked
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Offer a right-click menu option to restrict spam addresses.
Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.
17th ranked -
You may have cost me my biggest client.
DO NOT MERGE THIS WITH ANY OTHER REQUEST. IT IS NOT THE SAME!!!!!!!!
I used to be able to have the spam filter turned off. Suddenly, AOL started deciding what was spam. I don't see this on Outlook where I collect my message. I had eight orders from one company go into spam. Give back the option to disable the spam blocker. I can decide for myself what I want to keep and what I want to delete.147th ranked -
Where is the "Check status" option on my sent mail?
Where is the "Check status" option on my sent mail?
19th ranked -
Allow movement of unwanted sender addresses to the"Block" area with one key stroke?
Your new systems stinks. Please let us have the possibility to move unwanted senders' addresses to the "Block" area with one key stroke. I am not sitting here for the next 4 hours moving 35 of 39 ******/pornographic address one by one - especially if some of the addresses are more than 25 characters long!
175th ranked -
more than 25mb attachment
I hope I can send more than 10pictures a time .you may increase the maximum attachment to more than 25mb.
218th ranked -
175th ranked
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I can only download one attachment.
I was able to download multiple attachments in an email. I can only download 1 file and have to close AOL mail, reopen AOL mail for the other files.
218th ranked -
Put it back to how the mail account was!
Put it back to how the mail account interface was! I really dislike the awkward navigation to get a simple task done, it’s NOT user friendly.
It’s just change for the sake of change, not an improvement.175th ranked -
wow, just a few days agin something happened to AOL where I lost some biut not all of my NEW emails that I hadn't read yet. Why? where
sometimes AOL loses my unread emails. Why? Where are they? Still recoverable? Happened earlier this week.
296th ranked -
Your 'unseen' ads, running in the background, slows my computer down to the point it takes 5+ minutes to type one line. I've worked o
Stop running 'unseen' ads in the background in the email. It slows my computer down to a near stop in the email. The message comes up 'This web page is using significant energy, etc. I finally clicked 'control' on that warning, and up comes an entire ad.
18th rankedWe have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
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