AOL Mail
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
67 results found
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Why are my sent emails going into trash folder
All of a sudden 2 days ago my sent emails are being put into my TRASH folder instead of the SENT folder. How do I fix this? I check settings, but it does not seem to be the cause of filing in wrong folder.
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I have trouble previewing attachments even given the option. Every image or document needs to be downloaded first.
Enable previewing of attachments in received mail so that attachments can be viewed without downloading first.
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Search personal contacts in alpha order by last names & other contacts in alpha order
1 Separate personal contacts from all others in alpha order by last names
2 Put all non-personal contacts also in alphabetical order
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back button
Prefer Old version BACK button would take you BACK to the original email after forwarding it. New version I have to go to the Old mail folder and find it if I need to act on it (e.g file it)
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Listen to your customers! We were happy the way it worked before! PLEASE, PLEASE, PLEASE! Put it back!
Listen to your customers! We were happy the way it worked before! PLEASE, PLEASE, PLEASE! Put it back the way it was!! Can't you see how unhappy everyone is?
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41st ranked
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I've look everywhere on screen and I can't find any note to help warn that we are approaching our allocated storage space.
I've look everywhere on screen and I can't find any note to help warn that we are approaching our allocated storage space.
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Correct Message read or deleted from android to windows.
I use my e-mail both on my computer (Windows 10) and my smart phone (Android). When I use android and go through my AOL messages and either read or delete them all seems fine. Yet, when I later go to my computer and log onto my same e-mail address, all those messages that were deleted or already read show up as new on my Android. I thought that if I deleted a message on my smart phone that it would also be deleted from my computer if it is the same e-mail address. This is just not happening. Is it…
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SOMETHING IS WRONG BECAUSE I CANNOT USE DRAFTS ANY LONGER AND MAIL IS GOING TO ODD FOLDERS
SOMETHING IS WRONG WITH MY WHOLE FORMAT SINCE I CLICKED ON THE NEW FORMAT BY ACCIDENT I HAVE LOST THE USE OF DRAFTS DELETE AND INCOMING MAIL GOING TO A FOLDER I DON'T KNOW WHAT TO DO AS I WAS TRYING TO FORWARD AN EMAIL FROM THE WRONG PLACE IT DISAPPEARED COMPLETELY AND LOOKED AND CANNOT FIND IT AT ALL WHAT IS GOING ON
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Losing important emails!!!
Losing important emails due to the following -- You have recently contacted us for assistance with emails that are not being delivered. As previously discussed, it appears your email provider has our emails marked as unwanted. --- Why does this happen???!!!
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Eliminate the "unusual activity" messages every time I login.
Stop sending "unusual activity" messages and requiring a 4-character code from another source EVERY TIME I login. Give me the ability to disable this at login. Send me a warning email instead.
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41st ranked
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New AOL Mail
I'm unable to add email address on the newly created distribution list on the new aol mail but was able to add it using the classic mail.
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Allow return to an email automatically after it has been forwarded or responded to
Upon opening an email then forwarding or responding; there should be a way to get back to the email. Easily. With the new AOL, you have to search for the email again.
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Allow users to add names or particular words into "their dictionary". My name is continually being highlighted as incorrect spelling
Personal Dictionary
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I like the new AOL mail, but switched back to the old one due to freezing up. I'd prefer the new AOL but would like the comic sans font in
I prefer the new AOL stationary. Please put comic sans font as a choice in new AOL mail. I
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It would be nice to combine all older folders into "1"; how can we do this?
Being able to fie old folders into one.
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forward
I would like to be able to forward a message without the original message then moving to the "Sent" folder.
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spam email deletion in the recent deleted folder put all delete
when you delete emails they go to recently deleted then you have to delete them one at a time or use the right and left click at the same time to delete about 20 at a time and that is a pain when you have 300 400 or more spam emails at a time every day more than once a day so put delete ALL in the recently deleted email folder.
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AOL new version
The FAVORITES is not included in the new version.
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