AOL Mail
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
Our Feedback Policy provides more information about posting on this forum.
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Need new stationery and fonts - catch up with the times!
You desperately need new stationery themes (it's been YEARS) and a greater variety of fonts!!
54th ranked -
I faithfully put spam email addresses and variations of them, using *, by going into Mail Settings, Spam Settings. Are you using this lista
I faithfully add my spam email addresses to Mail Settings, Spam Options, using the full addresses and variations of them, using *. Are you still using this information to filter my incoming mail? It does not seem so and it takes a lot of time to go through my spam and do this everyday. Why can't you add a 'Delete and Block' Function so I don't have to go through 6 steps to add an address, in addition to just Delete. It could be a one step function. Here is a list of my blocked addresses, from over the many…
56th ranked -
Seriously- your AOL site is becoming the "new" National Enquirer- since when is celebrity gossip worthy of "NEWS"?
drop the "news" of celebrities- do not care and those of us mature enough to have a real life don't care either.
39th ranked -
Why did AOL change the way we can delete unwanted emails,it takes twice as long now to delete old emails go back to the way it was.
Deleting old emails
51st ranked -
We need the sub folder and move feature.
The sub folder feature isn't available online nor the move feature. Please add this feature for AOL is the only one that doesn't have it.
35th ranked -
Automatically delete emails that older than 60 days
Allow individuals to set a time after which emails would be deleted, i.e. 60 days.
51st ranked -
Block without opening
I would like to be able to block from receiving any e-mail at all from senders without having to open the e-mail address to see the sender's e-mail address. A right click on the e-mail should suffice like when I chose to delete an e-mail without opening it.
72nd ranked -
AOL has lots of technical glitches
what is wrong with AOL?? always tech. glitches! update your very old server!
43rd ranked -
Why do I suddenly have a limit for the number of people I can have on one of my contact lists?
I need help: I tried to change the email address for a contact on one of my lists, which has 165 names on it. I deleted the original email, but when I tried to add the new address, I got this message: "Too many email addresses for a distribution list." This is seriously interfering with my work.
81st ranked -
Allow blocking from iPad, laptop and iPhone of unwanted emails./
Allow sender to be blocked by simply clicking on the unwanted email.
40th ranked -
Listen up everyone!
AOL cares nothing about their customers! They don't care what you think. It's for their convenience in making it easier for themselves in not adding the spam features for us. This also puts more money into their pockets. They are more concern in putting in more ads on your webmail page, than making it easier for you!! The best thing to do is to close your AOL account and go somewhere else. If everyone closed their accounts, we'd see how fast they'd move to put in those block features for spamming, back. AOL sucks BIG time!!
46th ranked -
put blocking mail in the headers
block or perm delete email contact should be a button along with the delete move and read buttons. that way you dont have to go through half a dozen pages just to block someone. by the time i get there i forgot the name of the address i wanted to block.
58th ranked -
Delete unwanted folders
Allow us to delete unwanted folders from our mobile phones
58th ranked -
58th ranked
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Add additional options for Fonts that we can choose from
I believe all of us that uses webmail only has up to 9 Fonts to choose from. I would like to request if this can be increased so that we can have more options to choose.
72nd ranked -
Spam - why do many of the conservative news emails go directly to Spam but the liberal ones do not? What type of bias filter is applied?
Remove political bias Spam rules from your engine
46th rankedThe best way to resolve this is to mark the emails as “Not Spam” and add the addresses in your contact list, that way you can train the spam filter to better identify important emails in the future.
Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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Changes to 'Today on AOL' news feed
When I open a news item on Today in AOL it changes to a page that does not allow me to open any photos and has awful music playing or someone talking about a totally different subject than the news I want to read.
I hate the new changes. If there is no way to change this I'm off to Yahoo.
After 23 years of being a faithful AOL customer maybe it's time to move on!!!!46th rankedThank you for your feedback about the auto-play videos. As a result, we’ve created an option just for you to turn off this feature in AOL.com.
To do so, please follow the link below and toggle the option on https://www.aol.com/preferences/
*Please note – you will need to be logged in for the feature to work.
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Please reconfigure MAIL so that unread, or marked unread mail, can be aggregated together easily.
Please reconfigure MAIL so that unread, or marked unread mail, can be aggregated together easily.
113th ranked -
search
Searching is not working for items past a month. It does not work in the standard version and ONLY works in the Basic/accessible version. Could someone please resolve the functionality on the standard version of aol mail. Thank you.
46th ranked -
Blocking e-mail addresses
Not happy that only 1000 addresses can be blocked. Can you not expand that?
122nd ranked
- Don't see your idea?