AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. retaining deleted messages

    It's 4/19 and I have to get a message from trash from 4/4 and it's not there! you have to retain deleted messages for 30 days! it should be a setting.

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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. AOL SPAM FACTORY

    This is out of control, where are the SPAM filters from AOL?? I received hundreds of emails a day with the most obvious spam names and BS and AOL keeps letting these emails reach my folders...LOOKS LIKE AOL IS A SPAM FACTORY !!

    87th ranked

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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. unable to receive recent email for password reset from a specific email address

    unable to receive recent email for Ulta password reset from a specific email address - guestservices@email.ulta.com

    39th ranked

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    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  4. verification

    You're sending the verification code to the email I'm attempting to access. You need to send it to my phone or secondary email as you do with my family AOL account.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. scam reporting

    receiving email requests to change password, originator has verizon account. Is this a scam? following is:
    -----Original Message-----
    From: Services - Verizon.net lkl@likesys.co.kr
    To: wright261@verizon.net
    Sent: Mon, Jul 26, 2021 1:48 pm
    Subject: Important Notification Monday, July 26, 2021 Case Number 03625425

    VERIZON PASSWORD

    Dear wright261@verizon.net
    Your password is due to expire today Monday, July 26, 2021
    Please Kindly use the below to continue with the same password
    KEEP SAME PASSWORD
    We�re improving email notifications. Learn more or let us know what you think.
    Do not reply.

    87th ranked

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. speed up printing from an AOL file

    Why does it take almost 2 minutes to print an AOL file that would only taker 20 seconds printing from a Windows file? The snails pace printing needs prompt attention, please fix it!

    39th ranked

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    1 comment  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  7. YOU SOLD OUT TO SPONSORS AND YOUR USERS ARE PAYING THE PRICE. I HAVE TO KEEP SIGNING BACK IN AFTER I TAKE ACTIVERY UNFRIENDLY EMAIL TO USE.

    GET RID OF THE ADDS !. THEY SLOW DOWN MY EMAILS. WHY DO I KEEP HAVING TO GO BACK IN TO EMAIL AFTER I CLICK ON ONE ? WHY DO EMAILS GO INTO THE 'OLD EMAIL' FOLDER AFTER I CLICK ON THEM ! TIRED OF GOING BACK AND FORTH BETWEEN NEW AND OLD EMAIL FOLDERS. ALL EMAILS SHOULD STAY IN CURRENT FOLDER TILL DELETED !!!

    87th ranked

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. This verification thing stinks!

    I sign in under my "L" email, you ask me to "verify" my email name starting with "R" I have to sign out of my "L" email, I go to my "R" name and get the code, then the verification thingy is GONE! WhaT a royal pain!

    I think you need to come up with a MUCH BETTER SYTSTEM!

    28th ranked

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    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  9. Return to the function to allow auto delete of all spam folders upon receipt.

    Need to allow for auto delete of all spam folders upon receipt.

    39th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  10. Help

    Contact lists won't delete. Please advise how to fix. Thanks

    87th ranked

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  11. 39th ranked

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hello I have problems with my email, alejandro.asharabed@aol.com

    Hello, I have problems with my email, alejandro.asharabed@aol.com, it turns out that when I open an email to read it, then I close it, but it disappears, I can not recover it anymore, I do not know where it has gone, I could not achieve a configuration that makes me recover these very important emails, the question is that I have lost them forever, how can you help me, how should I configure it to not lose the mail every time I open one to read, I lose them once I close the window, could you help me, thanks,…

    87th ranked

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Your intrusive ads

    The G **** SPAM Comes from YOU!!!

    YOU have RUINED everything you have ever come in contact with.

    You aren't coming near my machines.

    STOP WITH THIS ADVERTISING BS!!

    28th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. 87th ranked

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. see below

    AOL update has resulted in the loss (disappearance of the upper 1/4 of the page where my new e-mail are listed. There is no "X" to exit this page!!!!!!!

    87th ranked

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to access AOL (Verizon) email on two different apps: Postbox and K-9 mail, so it is on YOUR END. Please fix!!

    Can't send OR receive Verizon email for 18 hours in either my PC app (Postbox) or my phone app (K-9) mail. This usually goes away in a few hours, but now I am totally shut out. FIX IT PLEASE!

    39th ranked

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    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  17. ya your help sucks

    Access to my accounts other than through your app or web site, what are you face book or something, is this your way of forcing us to use only your mail software, if so you lose i will switch you are not gods

    436th ranked

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  18. Filters needed so **** mail doesn’t get through, fix the filters! I can’t even find a way to put in a filter

    Allow me to put in certain words to filter junk mail so it doesn’t hit my account. Aggravating

    39th ranked

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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  19. AOL deleted all emails from my inbox.

    AOL deleted all emails from my inbox. Lost important emails like flight confirmations and payment receipts. Should I switch to a different email provider?

    39th ranked

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  20. How do I now sort by 'From' and 'Subject' with this latest AOL update?

    Bring back the Inbox, I DON'T want Old Mail - New Mail. Also when you did the update I LOST my entire Inbox. How do I sort by From and Subject with this new update??? I greatly relied on Sorts. also, due to these changes I now started a Gmail acct. Users should be allowed to NOT accept your changes.

    87th ranked

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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