AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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  1. Hey AOL - how about less emphasis on ads, and more attention to your customers?

    It is extremely frustrating to have to put up with no less than 4 full screens of advertising just to actually get to my Email!! Separating the Login screen from the Password screen, just so AOL can sell more ad revenue, wastes my time, slows the process and is very annoying. Also, I notice constant problems with email loading and navigation, but those stupid, annoying banner ads always come right up!!

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      Gathering Feedback  ·  0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    • Turn off SPAM filter

      I used to be able to disable the spam filter. I can no longer do that. I use POP to retrieve my email and am missing very important emails because they are not delivered to me but saved on your site. This negates the usefulness of POP. Why don't you give the users the option to disable spam filtering? It makes no sense that you don't. Please fix this!!!!

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        Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • I would like AOL to have a "read receipt" option. I send e-mail that I wish I could get a receipt that the person I sent it to opened it.

        I would like AOL to have a "read receipt" option. I send e-mail that I wish I could get a receipt that the person I sent it to opened it.

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          Gathering Feedback  ·  4 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
        • This new format SUCKS!! Please return me to the most recent version. OR how do I make the return myself???

          Please return me to the version of AOL that I had Two Weeks ago !! NOW

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            Gathering Feedback  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • We need the sub folder and move feature.

            The sub folder feature isn't available online nor the move feature. Please add this feature for AOL is the only one that doesn't have it.

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              Gathering Feedback  ·  3 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
            • Need new stationery and fonts - catch up with the times!

              You desperately need new stationery themes (it's been YEARS) and a greater variety of fonts!!

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                Gathering Feedback  ·  3 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
              • AOL has lots of technical glitches

                what is wrong with AOL?? always tech. glitches! update your very old server!

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                  Gathering Feedback  ·  3 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
                • 53rd ranked
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                    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Seriously- your AOL site is becoming the "new" National Enquirer- since when is celebrity gossip worthy of "NEWS"?

                    drop the "news" of celebrities- do not care and those of us mature enough to have a real life don't care either.

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                      Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Listen up everyone!

                      AOL cares nothing about their customers! They don't care what you think. It's for their convenience in making it easier for themselves in not adding the spam features for us. This also puts more money into their pockets. They are more concern in putting in more ads on your webmail page, than making it easier for you!! The best thing to do is to close your AOL account and go somewhere else. If everyone closed their accounts, we'd see how fast they'd move to put in those block features for spamming, back. AOL sucks BIG time!!

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                        Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow blocking from iPad, laptop and iPhone of unwanted emails./

                        Allow sender to be blocked by simply clicking on the unwanted email.

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                          Gathering Feedback  ·  0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                        • I faithfully put spam email addresses and variations of them, using *, by going into Mail Settings, Spam Settings. Are you using this lista

                          I faithfully add my spam email addresses to Mail Settings, Spam Options, using the full addresses and variations of them, using *. Are you still using this information to filter my incoming mail? It does not seem so and it takes a lot of time to go through my spam and do this everyday. Why can't you add a 'Delete and Block' Function so I don't have to go through 6 steps to add an address, in addition to just Delete. It could be a one step function. Here is a list of my blocked addresses, from over the many…

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                            Gathering Feedback  ·  3 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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                              Gathering Feedback  ·  14 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
                            • search

                              Searching is not working for items past a month. It does not work in the standard version and ONLY works in the Basic/accessible version. Could someone please resolve the functionality on the standard version of aol mail. Thank you.

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                                Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • AOL has to get its act together....I am NOT getting mail as the server rejects the connection!!!

                                this is driving me crazy! I have issues with the mail connection for aol at least 2 times a week......What can be done or do we have to change our mail server!!!

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                                  Under Review  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Automatically delete emails that older than 60 days

                                  Allow individuals to set a time after which emails would be deleted, i.e. 60 days.

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                                    Gathering Feedback  ·  3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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                                      5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                                      The best way to resolve this is to mark the emails as “Not Spam” and add the addresses in your contact list, that way you can train the spam filter to better identify important emails in the future.

                                      Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

                                    • Changes to 'Today on AOL' news feed

                                      When I open a news item on Today in AOL it changes to a page that does not allow me to open any photos and has awful music playing or someone talking about a totally different subject than the news I want to read.
                                      I hate the new changes. If there is no way to change this I'm off to Yahoo.
                                      After 23 years of being a faithful AOL customer maybe it's time to move on!!!!

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                                        5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • put blocking mail in the headers

                                        block or perm delete email contact should be a button along with the delete move and read buttons. that way you dont have to go through half a dozen pages just to block someone. by the time i get there i forgot the name of the address i wanted to block.

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                                          Gathering Feedback  ·  2 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Downloading Saved Mail?

                                          You use to let people save the old mail to our systems if we liked. I would like to save my old mail to my system and not have to get on yours system every time I am looking for some thing in my old mail and use up the space that you give me for old mail on your system.

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                                            Gathering Feedback  ·  2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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