AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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  1. Make email inbox more productive and guarantee that no folders that was created are not all of the sudden gone.

    aol mail should be more customizable making it more productive like the gmail where you can create labels for the inbox for important/urgent.

    That way one does not have to search through the mail to find a specific thing

    aol is being obselete for this reason,

    140th ranked
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      Gathering Feedback  ·  0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow the option to display full name and/or email address instead of username only on the email homepage.

      At present, on the email page that lists the emails, on the top right area (next to home, visit blog, and favorites; above the sign out and options links) there is no option to change the displayed name. Only the username is shown. It would be great if there could be an option to change the username displayed to email address and/or full name.

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        Gathering Feedback  ·  0 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
      • Please after I erase a message from my inbox take me to the next message (like it was before) Do not take me to Inbox preview.

        Please after I erase a message from my inbox take me to the next message (like it was before) Do not take me to Inbox preview.
        It used to be like this.

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          Gathering Feedback  ·  0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
        • 140th ranked
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            Gathering Feedback  ·  0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
          • reading pane

            Why no reading pane option for left of screen? The way it is now is the most inconvenient way to view. Choice to move to left would actually make using the pane easy. See Outlook for template.

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              Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • restore COVER X instead of repeated COLLAPSE

              restore ADS COVER X instead of repeated COLLAPSE

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                Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?

                Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.

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                  Gathering Feedback  ·  18 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • 27th ranked
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                    Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                  • Seriously- your AOL site is becoming the "new" National Enquirer- since when is celebrity gossip worthy of "NEWS"?

                    drop the "news" of celebrities- do not care and those of us mature enough to have a real life don't care either.

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                      Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • How about fixing your mail system. Everytime I try to forward an email or send a file I keep getting "we have encountered an error please tr

                      Everytime I try to forward an email or send an attachment I keep getting error messages "We have encountered a problem please try again"
                      I'm to the point where I'm ready to walk awy from paying $18.99 a month for nothing

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                        Under Review  ·  41 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
                      • 52nd ranked
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                          Gathering Feedback  ·  3 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
                        • irritating pop up to ask me if I am sure that i want to delete mail when i want to delete mail

                          please remove the pop up that asks me if I am sure that I want to delete email when I am trying to delete email. This is redundant and sophomoric. Another irritant.

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                            Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • We need sub folders inside any folder.

                            We need sub folders inside any folder. It does not make sense to create a new folder any time without the chance to group them!

                            29th ranked
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                              Gathering Feedback  ·  7 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                            • AOL has lots of technical glitches

                              what is wrong with AOL?? always tech. glitches! update your very old server!

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                                Gathering Feedback  ·  2 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
                              • archive email

                                There should be a better way to either delete or archive emails in order to clean up very large email inboxes
                                1. Create delete from date---> to date ranges
                                2. Create Archive folders, similar to Outlook

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                                  Gathering Feedback  ·  2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                                • Spam Reports

                                  Make logging in quicker!!! Give us better Spam controls that work!!!!
                                  Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
                                  What are you people doing?!
                                  Email should be simple, fun, convenient, and efficient. NOT anymore.
                                  Do you want to make people move? Make a bad name for yourself?
                                  Geez, in this day and age - you should be able to figure this out.

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                                    Gathering Feedback  ·  16 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • This new format SUCKS!! Please return me to the most recent version. OR how do I make the return myself???

                                    Please return me to the version of AOL that I had Two Weeks ago !! NOW

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                                      Gathering Feedback  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • view attch file in browser without download

                                      As other email open attach file without download in browser then why your site does not allow this facility

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                                        Gathering Feedback  ·  2 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support List-Unsubscribe

                                        I’d love to see AOL support it whereas instead of having to click the unsubscribe link in the email and another webpage opening confirming the unsubscribe you are simply unsubscribed (without the need to load another webpage).

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                                          Gathering Feedback  ·  1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 114th ranked
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                                            Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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