AOL Mail


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

Our Feedback Policy provides more information about posting on this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I don't like the new AOL app for Android

    I don't like the new AOL app for Android smartphones or tablets because when I save my email to my folders, days later when I need to retrieve my email, I can't find them or is hard to search that folder to be able to get my email. Please change back to the old AOL app version for Android, thank you

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Emails disappeared yesterday!!!!!!!

    My emails disappeared yesterday!!!!!!! They are not in spam, not in the trash, not in the archive. I need them back! Can't get them from my phone, laptop, etc.
    Any suggestions?

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  3. 39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do I delete my real name from appearing with my email address when I send email

    How do I delete my real name from appearing with my email address when I send email ? I unchecked name option.

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  5. navigation

    this is very slow and it is getting worse every time I get on. I think I'll chage

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Umstellung des Navigierens vom Englischen in die deutsche Sprache

    Die Sprache hat sich ohne mein wissentliches Zutun von Deutsch auf Englisch geändert.
    Leider ist es mir im Englischen nicht möglich, dies rückgängig zu machen bzw. zu ändern.
    Können Sie mir bitte eine Anleitung senden, wie ich wieder in Deutsch meinen Mailaccount nutzen kann?
    Danke.
    Uwe Hartig

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  7. terribly slow won't keep me sighned in

    don't like to in every time and speed is slow

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. ES-2001

    I have been getting this error all day...both mobile and desktop.

    There was a problem saving the message. Please try again later. (ES-2001)

    I have been receiving mail. I cannot send nor save any draft emails.

    87th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  9. My sister is 89 years old and suddenly cannot compose emails on AOl and you refuse to help her without making her pony up some $$$. I

    i know this is an easy fixable problem, the internet is crawling, literally crawling with suggestions for what looks like an endemic AOL problem. You should help my sister and not shake her down. Right now she is migrating to another email account because you are just refusing to even make one suggestion as to how to fix this problem. Not one lousy suggestion.

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  10. Return the delete button to the left side.

    Why have you moved the check box on top of incoming email, which is often used to delete, to the right side? It worked faster on the left with less movement.

    87th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  11. 39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 87th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. block domains completely

    The bulk of my spam comes from a group of domains. Lately, I am getting way more spam than ever before. Blocking an entire domain before it even reaches my Spam folder would be AWESOME.

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. New update April 2021

    Get rid of the most update April 2021. It is awful on cell phones. 1st there is advertising, I don't want to pay AOL to send me advertising
    2nd on the new update the subject line is repeated when I select that email or repeats the subject. All it does is use up screen space.
    3rd The menu is awful. Too many clicks to save a email as unreador to my folders. Thats all screwed up too.
    There is much more, I think you get the idea that its it's awful.

    28th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 87th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. AOL: You've Got Mail

    Dear AOL

    Please would you be kind enough to revert the voice mail: "You've Got Mail" back to the original better sounding voice?

    Thanks in advance.

    Regards

    DR CLEMENT AKATENG MD

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. dark version

    make a dark version or theme for AOL please !! it's long overdue!!!

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. help site is anything but helpful

    I would like to talk to a real person regarding question not a autofill worst guess situation

    39th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. HOW DO I PLACE MY AOL ACCOUNT ON TEMPORARY SUSPEND NOT CANCELL JUST TEMPORARILY PAUSE/SUSPEND????

    HOW DO I PLACE MY AOL ACCOUNT ON TEMPORARY SUSPEND NOT CANCELL JUST TEMPORARILY PAUSE/SUSPEND????

    87th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base