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AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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116 results found

  1. 62nd ranked

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    0 comments  ·  Folders  ·  Admin →
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  2. Get rid of the ads that focus on objectionable body functions.

    The ads with an *** ******* is quite offensive. I will not continue as a customer if this continues. It is impossible to remove and seems to be a corporate statement from your advertiser.

    76th ranked

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  3. Auto delete emails in the Spam folder

    Please auto delete emails in the spam folder older than two weeks. Currently I have emails dated Feb 28th in my spam folder and today is Mar 31st. Emails in my trash folder do appear to auto delete after about 10 days.

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    0 comments  ·  Spam  ·  Admin →
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  4. Block option! Block option!

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    0 comments  ·  Spam  ·  Admin →
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  5. report inappropriate email option

    Everyday I receive some emails with disgusting subject lines. I could give AOL and Yahoo and Apollo Global(New owners) some examples here, but I would probably be banned. My idea is to have AOL or the Yahoo servers to quit allowing these sick emails to come through to our inbox and spam folders. Then if they do get through, I would like a report button to report as inappropriate. A disgusting button would be more suitable. Report as spam begets more spam.

    76th ranked

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    0 comments  ·  Spam  ·  Admin →
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  6. When I log in, I've got the e messages says" I'm not a robot" then ask me to select which boxes has cars.

    When I log in, I've got the e messages says" I'm not a robot" then ask me to select which boxes has cars.

    76th ranked

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    0 comments  ·  Navigation  ·  Admin →
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  7. Why does AOL not respond to any suggestions to improve the site's advertising?

    Many of these topics are complaints and suggestions to improve the advertising on AOL. Many are reasonable suggestions yet AOL appears to ignore them all.

    Several months after a good idea is posted the annoying feature remains a part of the home or mail page. It would help the advertiser to know that an ad is receiving more negative than positive reaction, yet many of these ads are blind loops that offer no direct method to send direct feedback. AOL appears to simply post any and all ads that generate revenue with no process to evaluate their effectiveness or the…

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  8. Allow for blocking of unwanted mail

    I continue to receive e-mails related to explecite male sexual activties.. I was able to block them at one time. Since I am not interested in these "vulgar" messages, How can I avoid receiving them?

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  9. AOL new version

    The FAVORITES is not included in the new version.

    62nd ranked

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  10. "Search all folders" should include the deleted mail folder

    When I search for an e-mail (and "all folders" is selected by default), it doesn't actually search ALL folders. The Recently Deleted mail is excluded, but there are many cases when I want to find an e-mail and also check to see if it was deleted by mistake. (The Spam folder also isn't included; to me, that makes sense, but I would like for "all folders" to include recently deleted mail.)

    62nd ranked

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  11. Stop asking for mobile phone information.

    Not everyone has cell signal reception, some of us use landlines still. Does AOL remember when it was a Dial-Up service using landlines?
    I still have that same landline, so why can you not send verifications to it?
    Why does AOL disparage against those who use Landlines?

    76th ranked

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  12. MAKE THE FONTS LARGER SO I CAN READ THIS !!!!!!!!!!!!!!!

    I can read the navigation and article fonts but not the mail easily.
    WHY do you insult SO MANY OF US with these TINY fonts???
    It didn't used to be like that and you lose a lot of people over it.

    62nd ranked

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  13. 'Secure Your Account' does not provide option to skip.

    After signing in, I am prompted to secure my account by changing my password. However my password is a very secure one that I memorized. There is no option to skip this step and keep the password that I had, so now I am at risk of forgetting my password and being locked out of my account. There's no support to remove this block on accounts, either. Do not force users to change security settings!

    76th ranked

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  14. back button

    After I forward an email, the back button use to take me back to the email. It does not do that now.

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  15. After replying or forwarding, the BACK arrow went back to the original email; now it disappears into old mail. See my text suggestion

    From my "Chat" with AOL; "The reason the feature was useful was if you wanted to forward to different people separately and then reply to the sender, it was very easy. Now, you are saying that I have to go through some workaround each time I want to respond or forward the particular email"

    76th ranked

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  16. bring back voice.

    bring back barry white's voice or samuel l. jackson

    76th ranked

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  17. stationery

    PLEASE bring back the stationery on the basic email. It's the major reason I've stayed with AOL all these years. Why on earth would you eliminate it? It makes no sense. It was a great feature and your stationery was pretty. I never got tired of it because there was variety. It was useful, and it saves tons of money on cards.

    76th ranked

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  18. favorites or the heart icon are missing in the new aol mail version

    favorites or the heart icon are missing in the new aol mail version
    its only available in the classic
    our worried is that i having hardtime without that favorites options
    you need to add that to the new aol mail version
    now

    76th ranked

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  19. aol feedback submit gives a 404 error.

    I filled in this form and with post idea get a 404.

    62nd ranked

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  20. The old email format allowed an automatic CC but the new email requires that I click on cc for an automatic copy. This is inconvenient since

    I want to be able to automatically CC myself when I send out an email without needing to click on CC. I don't want to have to go to a "sent" forlder to see what I have written. Also, want to have replies to my emails attached to the email that I sent/cc.

    76th ranked

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