AOL Mail


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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  1. Make it possible to rearrange the mail menu .

    I use the web-based mail on my laptop and desktop.
    I'd like to combine mail folders into a different order. Is there a way to change this?
    It would also be nice to rearrange the entire mail menu, into an order that works better for my daily use.

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  2. Need an easy way to have the receiver's name shown in the "To:" field, along with their e-mail address.

    Need an easy way to have the receiver's name shown in the "To:" field, along with their e-mail address. For example, John Doe should be able to see:
    John Doe <john.doe<aol.com>
    in the To: section when John Doe receives my e-mail. Seems like only the e-mail can be displayed.

    29th ranked

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  3. Switch between aol email accounts

    I would like to switch between my aol email accounts without having to sign out and back in. I can do it on my phone app but not when I'm on my laptop.
    Thx

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  4. address book avatar

    I cannot figure out how to insert an avatar image for the contact. This would be very helpful.

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  5. Why is my reading pane change when I open a mail, I don't like it

    Why does my reading pane change to bold and grey when I open a mail, I don't like it...

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  6. When I receive an e-mail addressed to a group of names, how can I transfer that group of names to my contact list?

    The names in a group I receive in an e-mail should be transferable as a group to my contact list.

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  7. 29th ranked

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  8. NEW ONE

    WHEN USING AN IPHONE AND YOU MUST RESET GIVE MORE TIME FOR THE USER TO COPY DOWN THE CODE. IT DISAPPEARS TOO QUICKLY

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  9. need a way to share with microsoft email

    need to have a share button or link that synchronizes with Microsoft email

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  10. I Live in Europe, how do I stop seeing so much American news?

    I Live in Europe, how do I stop seeing so much American news?

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  11. How to setup Group Folders

    We need group folders for Windows Edge compatible. Right now, AOL for Windows Edge Brower does not have the feature for Group Folder, but does have AOL Group Folders feature for iPhone and iPad with AOL app. Why not to make develop with AOL Group Folders for Windows Edge Browser.

    96th ranked

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  12. do you have an undo button

    On rare occasions I have selected certain messages to save and pressing the New Mail Button I have lost all my incoming messages and the ones marked to save.
    DO you have "UNDO BUTTON" I can use to retrieve the new incoming messages and the ones marked save as new mail.?

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  13. Better options to compose an e-mail

    Hi!

    It would be nice to be able to chose a font size as a standard. As well as a font standard. And that the SEND side would work as Microsoft Word. As an A4 page. It is hard to write readable sentences that is not too long. Many do do that wrong - writing too long sentences which makes it hard to read.

    Thank you in advance! /Ronny, Sweden

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  14. Show images is too close to the delete icon

    I routinely accidentally hit the delete icon when I select show images in email. It should be spaced further apart in the UI

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  15. Video commercial playing with every email opened

    I finally am going to move to another email service. Having to stop a video from playing on the right side of the screen every time I open a new email has finally prompted me to do what I should have done a long time ago. Ridiculous. It will be the end of AOL.

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  16. 29th ranked

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  17. Please get rid of the misleading advertising from NSRC promoting Trump.

    You are running pro-Trump advertising in the middle of News. and it is very misleading. Please confine any political advertising to a separate area away from news reporting or AOL will lose its credibility.

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  18. Your news clips are offensive (CNN Style propaganda). Give us the option to remove them.

    AOL's news clips are offensive (CNN style propaganda). Give us the option to remove them.

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  19. I am signed into my mail account. Why do I have to signed in to leave a comment on a news item or to even give feedback.

    I am signed into my account.
    WHY DO I HAVE TO SIGN IN TO LEAVE A COMMENT OR FEEDBACK.

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  20. Bug report involving Message Compose screen

    Very serious bug involving the "compose" screen in Webmail:
    If I type an e-mail address manually (for example, in the "cc:" field) then unexplainedly a completely different e-mail address will appear.
    This happens completely at random.

    For example I just tried to send a personal email with a cc: to somebody @hotmail.com and it inexplicably changed the cc: line to the e-mail address of a business where I had previously expressed interest in applying for employment.

    Currently using Edge Version 98.0.1108.62 (Official build) (32-bit) on a Windows 10 (64-bit) machine but it happens intermittently in other browsers and operating systems.

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