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177 results found

  1. I want to know what your policy is that a lot of us seem to be violating

    I need an answer to the question above! How would anyone know they are "violating" your policy, if no one knows what it is?

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    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!

  2. YOUR TRUMP CHAT ROOM IS NOT WORKING RIGHT

    FIX THE TRUMP CHAT ROOM TO WORK RIGHT AND GET ON EASY

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  3. How do I change my news feed to my AOL account

    How do I change my news feed, where I get my news from?

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  4. PAY FOR AOL BUT SAYS SITE NOT FOUND YOU COULD FIX THAT FOR STARTERS

    WHEN I TRY TO USE AOL SAYS SITE NOT FOUND FIX THIS

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  5. Get My Favorites to Work Again!

    All of a sudden My Favorites folder is empty. What the heck happened?

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  6. Why do I get "something went wrong" when I try to login?

    Nothing to describe, make your login/mail access reliable

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    1 comment  ·  Admin →
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  8. How about letting us into our AOL Mail!

    How about letting us into our AOL Mail! I am a paying customer and would like to get it.....what do you think AOL?

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  9. Get rid of AOL's connection to Mozilla/Firefox

    My grandfather has been using AOL for decades and he had no problems until you hooked up to mozilla/firefox. He is a disabled vet and
    all his vet friends and old union buddies agree. You need to get rid
    of this combo. Your rate went up and your service got even worse. He
    was blocked from the VeteransToday site and now he gets this ****
    stating that his connection is insecure.....or that firefox can't find a
    server......is it any surprise that so many of them are stressed out?

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    1 comment  ·  Admin →
  10. Why is AOL sending me e-mail that someone like a comment I made on an AOL News story?

    How do I adjust settings so they don't send me these notifications that someone liked my comment?

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    0 comments  ·  News  ·  Admin →
  11. can you stop the phishing scams from popping up when you click on a news story on the AOL main page, It happens all the time.

    Many times when i click on a news story on the AOL main page I get a phishing scam alert that my computer has been infected and i need to call this tel number immediately and to not turn off my computer. Can't AOL stop this from happening?

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  12. How does one turn off AOL Datamask to allow a screen copy?

    How does one turn off AOL Datamask to allow a screen copy?

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    The DataMask OPTION screen allows you to change the product settings.
    Prevent Screen Capture – When the Prevent Screen Capture option is turned on you will see a green check mark. This means malware is unable to capture a screenshot of your computer screen. You are also unable to capture screenshots on your computer screen. To turn off this option, click the green check mark to change to a red X. You may turn this feature on or off at anytime. Learn more here: https://help.aol.com/articles/using-datamask-by-aol

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    We have a couple of troubleshooting steps for you to try.

    1) Refresh your browser window

    2) Clear Browser Cache

    If step 1 does not help, please try clearing your browser history, cookies and cache. In many cases, you can use the following handy shortcuts:

    - Ctrl-Shift-Delete (Windows)
    - Command-Shift-Delete (Mac)

    For detailed instructions, please visit this help article and choose your browser:
    How to clear cookies, cache, history and footprints in your browser: aol.it/1KTJUg6

    **Please uncheck all items except those related to web browser cache, history and cookies. If you do not uncheck passwords, this step will clear any passwords stored in your browser, so you may be prompted to login to sites which previously kept you logged in automatically.

    3) Try a different Browser

    If steps 1 and 2 do not resolve the issue, please try using a different browser — for example, if you are using Firefox,…

  14. having problems with homepage.pics move forward but text does not...how to talk with customer service?

    looking for customer service, my home page not working properly. Been with AOL for 30years, love it...

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    Responded  ·  0 comments  ·  News  ·  Admin →
  15. Request for recovery mobile number..

    Not everyone has a mobile number and, if they do, not everyone wants the number used. I suggest that this not be asked.

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    We apologize for the inconvenience, but AOL is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact AOL customer support.

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    Click on the 3 dots located in the top right corner of your Chrome browser. Click the More Tools-Extensions link in the left navigation pane. Right-click the AdBlock add-on name in the list, then click the Disable button. Click the Disable button in the confirmation window to disable the Adblock add-on.

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  19. DO THESE ERRORS EVER END ??????

    An error occurred while retrieving your messages. Try again.

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    We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h…

    Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.

  20. Get rid of the pop up for MAKE AOL MY HOMEPAGE it already is my HomePage

    Please get rid of this pop up MAKE AOL MY HOME PAGE WITH INSTRUCTIONS ABOUT IE .I have to X it out every time I log in it's beyond annoying

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    1 comment  ·  Admin →
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